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What does quality mean
What does quality mean
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The word quality as defined by the oxford dictionary means ‘the standard of something as measured against other things of a similar kind; the degree of excellence of something’ . The month of November,‘World Quality Month,’ is celebrated and, the ‘World Quality Day’ is observed on the second Thursday of November. The purpose of World Quality Month is to promote the use of quality tools in businesses and communities. Quality tools, such as flowcharts and checklists, reduce mistakes and help produce superior products. Quality principles could reduce headline-making errors, like food safety, toy recalls, and financial disruptions. World Quality Month calls on people who use quality tools to share their knowledge by submitting their stories to illustrate the value of quality principles. …show more content…
The vision-to promote quality, establish a national accreditation system and make sure the guidelines set henceforth are met. These recommendations were submitted to the Cabinet in 1996. Furthermore, the key recommendations included the forming of a nexus between the Government and the Industry, but aiming to keep it separate from the Government. Accepting the recommendations, the Cabinet Committee decided to set up Quality Council of India as a non-profit autonomous society registered under Societies Registration Act XXI of 1860 to establish an accreditation structure in the country and to spread quality movement in India by undertaking a National Quality Campaign, which was headed by Mr. Ratan Tata, from the year 1997-1999. Under the Government of India, the nodal ministry for the QCI, will be The Department of Industrial Policy & Promotion, Ministry of Commerce & Industry, currently under Ms. Nirmala
The organisation must hire to meet the required standards, provide full training and determine the effectiveness of the training. The organisation must set up the needed facilities and maintain them for high class training. All personnel who affect the quality should be trained and qualified for specific
According to Merriam-Webster, quality is defined as how good or bad something is. This applies to all things such as a computer, food, and even life. However, Pirsig goes beyond the superficial and explores the true meaning of Quality.
Quality is an important part of any business rather from a customer’s perspective or a producer’s perspective. Quality from a customer’s perspective is they “want value and quality has become a major factor in the value of products and service” (Russell & Taylor, 2013, pg. 53). “The customer is the most important part of the production line” (Russell & Taylor, 2013, pg. 53). This can be referred to as quality of design meaning “involves designing quality characteristics into a product or service” (Russell & Taylor, 2013, pg. 54). Now let’s look at the quality from a producer’s perspective. This can be referred to a quality of conformance meaning “making sure the product or service is produced according to design” (Russell & Taylor, 2013,
Contained within the following paper is the evaluation of the author’s organization’s mission, vision goals, and objectives .The author will discuss the pre-determined questions as set forth by Jeffrey Trapp, a certified University of Phoenix instructor. This paper will discuss the differences that a rise between a company that has implemented TQM (Total Quality Management) with that of the authors own organization’s management style.
[2] Excerpted from Nancy R. Tague's The Quality Toolbox, Second Edition, ASQ Quality Press, 2004, pages 359-361.
quality we can predicate from it. The systems that fail are those who rely on
The standards stipulated by the Joint Commission function as the basic for all healthcare organizations to weigh themselves and improve their performance. These outlined standards by the commission focus exclusively on patient safety and quality care. The Commission utilizes customer feedbacks and interactions with them, government agencies and professionals in the healthcare to formulate standard criteria. The standards must first go through a detailed and thorough process of development that includes dialogue with advisors in the healthcare field, preparations of standard’s drafts and external experts’ drafts. Forthcoming standards are then published on the websites
For this assignment, I have decided to focus on what makes a good quality
Ishikawa, Kaoru, "How to Apply Company wide Quality Control in Foreign Countries," Quality Progress, September 1989, pp. 70-74.
Muker jee .P.N(2006) Total Quality Management,Asoke K. Ghost Prentice Hall of India (pvt) ltd New Delhi.
The purpose for the existence of regulatory bodies is to accomplish national standards for qualification and to make sure there is consistent compliance with them.
We commonly view quality as a physical property of our product and therefore see our task as producing a product that meets these physical characteristics.
A vision must represent an organization’s desire where to be in the future. Possessing a perspicuous idea of where an organization is bounding for, it can increase coherency, eminency, and output. Establishing a goal should involve a sprightly contribution of the team. Goals are more effectual when they are generated as a team and necessitate collaboration. Goals must implement tasks that would fulfill the objectives. The tasks should be precise that indicate a determined amount of enhancement intended for and a particular time frame. Setting a time f...
Service Quality: This dimension is the last and final factor of the value it appears when the customer has made up his mind to purchase a product or service. Service quality decides the relationship between the customer and the store.
It is known as ISO 9000 family and the ISO 9001 is the one which is concerned about the requirement of the QMS. Of course, that creates the needs for understanding these standards in order to get the certificate from the organization which is authorized by the ISO. That also creates the need for the training which is very important for companies to implement the QMS. The standards have been developed the course of the quality history from needing a quality control to a quality assurance. Basically, implementing a Quality Management System is important for companies to succeed in today’s market, and will enhance customer satisfaction, and improve internal process. It becomes more and more a necessity for international companies because it saves a lot of money in one hand and time in the other. Nevertheless, implementing such system requires an effort, training, and using consultant companies to ease the establishment of the system and to get the certificate eventually.