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Importance of knowledge management
Importance of knowledge management
Importance of knowledge management
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Introduction
As organisation strive to become competitively advantaged and achieve their organisation’s strategic goals, they are putting more emphasis and focus on their internal knowledge strategies to fulfil their goals. Organisations are not only focusing on getting an advantage over their market competitors but also getting an advantage through execution of their internal core processes which gives them strategic edge over their competitors which leads us to the topic of discussion “knowledge audits”.
A knowledge audit is an assessment and evaluation of an organisation’s knowledge capabilities in terms of how and where knowledge is used in business processes (Perez-Soltero, et al., 2006; Anon., 2016; Anon., 2015). Knowledge is defined
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The aim of a knowledge audit is to establish where an organisation is in terms of knowledge capabilities. A knowledge audit is done to enable an organisation to find ways to better their core processes and take advantage of the existing organisation …show more content…
Value of a knowledge audit.
The value of a knowledge audit is that it helps an organisation to gain competitive advantage through their existing core processes. An organisation is able to find where it is in is in relation to knowledge management. An organisation can find out the amount of tacit and explicit knowledge in existence in the organisation.
A knowledge audit is valuable as it can help an organisation to find ways to improve on their internal inefficiencies. Through a knowledge audit an organisation can realise if its knowledge management strategy is executed accordingly or whether it needs to go back to the drawing board.
Reasons why your company should conduct an audit
There are various reasons that makes conducting a knowledge audit important for every organisation, namely:
My organisation should conduct a knowledge audit because the new economy is knowledge oriented. (Alshihi & Zualkernan, 2012)Knowledge audit is a key step in managing knowledge and is particularly important in economically harsh times that often involve downsizing where firms lose critical knowledge essential to competitive advantage and
7) Knowledge Management and Six Sigma: Exploring the Potential of Two Powerful Disciplines, Paige Leavitt
Knowledge work according to Raman, (1999), contains activities, which are "information-based, knowledge intensive and knowledge generating" (p. 2). The paper's theme is, "organizations staying ahead of the competition have come to realize knowledge and knowledge workers are their key to success in today's environment where knowledge and information have become commodities" (Raman, 1999, p. 1). This paper's theme traces the historical development of knowledge management and knowledge workers; differentiates between knowledge workers and non-knowledge workers, and illustrate the knowledge workers experience in the author's organization. Knowledge systems contain the potential to increase business value (Bang, Cleemann, & Bramming, 2010).
An auditor needs to follow, abide and comply with the standards, rules and regulations of their profession, as these will help the auditor to recognize when independence and objectivity are compromised. Works Cited Gray, Iain and Stuart Manson. The Audit Process: Principles, Practice and Cases. London: Thomson Learning, 2008. Print.
Hansen M., Nohria N., and Tierney T. (1999), “What’s your Strategy for Managing Knowledge?,” Harvard Business Review (March 1999), 106–16.
The seven best practices in the roles and responsibilities of an internal audit function include:
T.D. Wilson (2002) makes a point of identifying several sources of articles, references and course syllabi with varying takes on knowledge management within organizations. Wilson is convinced that organizations misuse the terminology “knowledge management” and that their activities are more concerned with managing information than with the management of knowledge (Wilson, 2002). Wilson defines knowledge as involving “the mental processes of comprehension” or, as “what we know” and information as the expression of what we know and can convey through messages (Wilson, 2002). By researching the use of the “knowledge management” Wilson conveys that the terms knowledge and information are used interchangeably, which results in an inaccurate application
...bjectives and realize growth. Knowledge Management Knowledge management plays a key role in ensuring that the different functions and activities of a company are synchronized. In Google’s case, the purchase of Motorola (which has turned out not to have been the best business decision) probably could have been avoided if the knowledge within the company was managed and used better. Knowledge enables a company to create, recognize and distribute opportunities. When every employee of a company contributes his or her part of knowledge into the knowledge pool, it is very beneficial as it contributes to the overall success of the company. Proper application of the available knowledge in a company can offer several competitive benefits to both the company and the employees. Application of accurate knowledge at the correct situation helps a company to make good decisions.
Audit is a process to evaluate and review the accounts and financial statement objectively. We can divide it into internal auditors and external auditors. Internal auditors have a inner knowledge of business process. Auditor has access to the much confidential information and all levels of management. But they may lose their judgement and they are not acceptable by the shareholder. “The overall objective of the external auditors is to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to report on the financial statements in acco...
As a conclusion, it is clear that knowledge management plays a vital essential role in innovation. Therefore, it is very crucial for both knowledge management professional and innovation to understand the systematic relationship between these concepts and the value that it can generate in respect of creating and maintaining sustainable competitive advantage for organisation.
By virtue to the report of auditors it can provide an objective conduction of the company. The essential purpose of audit is to evaluate the financial documents properly and to understand the weak sides of the condition of the company by conducting those fair and accurate operations. Most of the companies hire the independent auditors instead of their own internal auditors for reason to avoid any conflicts with third-party organizations. There are multiple goals of making the audit during the existence of business.
A skills audit is a reassess of your active skills. This is the skill which can assist you to spot your active ability, make out the perfect skills which are required to hold out your active controlled work and information for your future line of business.
In most organizations, effective utilization of knowledge increases productivity, creates competitive advantage and, ultimately, improves profits.
Audit Risk is the risk that an auditor has stated an incorrect audit opinion on the financial statements. It may cause the auditors fail to alter the opinion when the financial statements contain material misstatement. The auditor should perform the audit to lower the audit risk to a sufficiently low level. In the auditor’s professional judgement, the auditor should appropriately state a correct opinion on the financial statement
To this organisation, every problem, difficulty or obstacle it encounters become a source of learning. It thrives on analysis, action and feedback. Similarly, it is able to forecast the future learning needs – the competencies it will require in order to have the strategic and pragmatic advantage over its competitors.
(106) 'Knowledge management means using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. ' (5) Knowledge management (KM) is best when 'it is in alignment with organizational culture, structure and strategy ' (5). For this reason, the aim of this briefing document is to advise Santander on solutions to potential KM barriers employees may face by discussing three key barriers- culture, technology and leadership.