1.1 OBJECTIVES
• explain the meaning and importance of cleaning;
• identify various methods of cleaning;
• list and use the different equipments, cleaning agents and materials used for cleaning;
1.2 CONCLUSION
The housekeeping is the department of a hotel accused of cleaning and keeping up rooms and open spaces. The housekeeping department is in charge of the day by day cleaning of open rooms (halls, passages, meeting rooms), private rooms and open washrooms. Also, it handles the washing of cloths and in a few occurrences, visitor clothing too.
Housekeeping department holds the obligation of cleaning, support and proficient upkeep of the hotel. The fundamental elements of housekeeping is general cleanliness, bed making, guaranteeing support of the building and its
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Housekeeping department holds the obligation of cleaning, support and productive upkeep of the hotel. The primary elements of housekeeping is general cleanliness, bed making, guaranteeing support of the building and its framework, clothing, material administration, key control, bug control, wellbeing and security of the visitors and in addition the foundation and inside embellishment.
The housekeeping department ought to co-ordinate and guarantee most extreme co-operation with different departments to give top notch administration. The different sorts of rooms, their order and the visitor room supplies are additionally talked about in this lesson.
2.2.5 HOUSEKEEPING AND LAUNDRY
SOURCE- http://housekeeping-department.blogspot.in/2011/05/hotel-housekeeping.html
Health care offices may require two unique levels of clean contingent upon what is going on in the zone: hotel clean and hospital clean. Hospital clean (sterilized) is not achievable unless there has as of now been a hotel (clean)
When given the option to choose a life of transience or permanence, what does Ruth decide and why?
The remaining facts within this analysis were largely gathered through a one-on-one interview with the front desk manager, Nikki Sukthong on April 3rd. Sukthong has worked for HHMC for over twelve years. She received formal training in hotel management before being appointed to her current position at Hotel 373 two years ago. Her responsibility includes the day-to-day management of the hotel and its staff. She is responsible for all the guest reservations as well as housekeeping reports and a general engineering/safety repo...
tasks such as allocate rooms accordingly to guest requests, update guest data, check guest are paying the right amount of their stay and running a correct banking.
In health care facilities many sick patients are treated in isolated or confined spaces. This means that many microorganisms are present in these areas. Patients come in contact with many health care workers (HCW) who can potentially help the spread of these microorganisms and infections between their patients.
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The Hotel industry has become very important in the past years due to immense traveling and growth of international business. Hotel industry not only plays an important role in the life of people but as well as the economy of the country. Development and advancement in the Hotel industry have rapidly been taking place and especially since the rapid change in technology, it is very important for hotels to be promptly keeping up to date. When the hotel industry is spoken of, there are many famous hotels but one hotel company that has been outstanding in growth and other aspects of business, like in Leadership, Teamwork (Employee turnover), Motivation (Customer retention and satisfaction, Goals and objectives, (changing the way hotel business has worked), and Change within the company; structurally inside and physically outside, adding elements, like entertainment, gaming, and outdoor activities, is the Hilton Hotel Company.
We recommend Vikram to use service quality framework (SERVQUAL) as a scale to measure and manage hotel guest’s perception of service quality in terms of five dimensions (session2 slide#45), which are (i) Reliability – OV employee’s ability to dependably and accurately perform the promised service to consistently delight its guests (ii) Assurance – Knowledge and courtesy of OV employees, and their ability to convey trust and confidence. (iii) Empathy – OV’s individualized attention and customized care it offers to its guests and understanding the customer to anticipate guest needs, wants and desires to enlighten the service. (iv)Tangibles – Refers to OV’s lavish tents and other physical facilities, equipment, pleasant appearance of OV personal, etc. (v) Responsiveness – OV’s willingness to help customers and provide prompt
As an Executive Housekeeper in a hotel there are many challenges to develop a strategies to operate successfully in order to help sustainability. The hospitality industry has been under pressure by government legislation and regulations to
The Portman hotel is one of the luxury hotels in the hotel industry. The size of the hotel is relatively small; it has only 348 rooms and 21 floors. The objective of this hotel is to bring Asian hospitality to the US. This hotel is different from other hotel because it offers the services of personal valet and also it had “ no rules for the guests”.
Is responsible for the cleanliness of the inside of the ship, from cabins to stairways and they report directly to the Hotel Manager.
...s and hoses, control buttons, switches, hand pieces, and X-ray units (Collins). After every patient’s visit, the operatory is to be sterilized and disinfected. All areas that were that were not covered with a barrier, or if the barrier was compromised, must be wiped down with surface disinfectants similarly used in hospitals. OSHA requires disinfectants to be potent enough to fight against HIV and HBV infections (Collins). If there is any blood present on a surface, tuberculocidal type disinfectant should be utilized.
Another front office service is mail and postage. “Guests may ask front office staff to arrange for outgoing mail, and receptionist’s will need to be familiar with the requirements, speed, security and cost of different types of service available. A large hotel such as Rizqun International Hotel there will probably be a dedicated back office mail room, where all the various operations can be handled discreetly and efficiently”. (CTH Diploma In Hotel Management, 2009, p. 216)
Each staff member of the restaurant should have nice and clean hygiene along with good manners. Having good hygiene is very important whether an employee is waiting tables, washing dishes, or cooking. If an employee does not shower friction will start to grow between the staff and no one would like to work or even be around that employee. Working in the food service industry with overgrown nails or dirty nails is against the health code and could contaminate the food being prepared by the employee. Being around a customer with bad hygiene could possibly hinder the customer from having a memorable time at the restaurant. Having good manners is also mandatory for every staff member so that no problems can surface between the staff and customers. Steve Marchetti explained that each employee are to meet the minimal standards set forth in the employee handbook and also deliver on the company?s commitment to their customers (Marchetti). A restaurants commitment...
Separate cleaning equipment shall be provided for use in toilets, public areas and external areas. (Unsure)
Excellent hygiene in nursing homes is a must. Residents that live there can easily get sick due to their medical condition, or they have a poor immune system. With all different types of bacteria and germs spread throughout a day, residents can be affected in a negative way. So with personal experience and some research, I am able to present to you the importance of hygiene of the residents' in nursing home care.