Importance Of Exit Interview

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SCOPE OF THE PROJECT
Exit interviews are interviews conducted with departing employees, just before they leave. From the employer's perspective, the primary aim of the exit interview is to learn reasons for the person's departure, on the basis that criticism is a helpful driver for organizational improvement. Exit interviews are nevertheless a unique chance to survey and analyse the opinions of departing employees, who generally are more forthcoming, constructive and objective than staff still in their jobs.
Our project was undertaken for understanding the role of exit interviews conducted by various organisations as well as understanding the significance of third party involvement in exit interviews. In the process we came across a lot of …show more content…

S. (1992) pointed that the two critical elements of the exit interview are discovery and communication. It is not an easy process to get in-depth, accurate information as to why an employee is leaving the organization. And it all the more difficult for the employee to share this fact with the organization, because of apprehensions as to how the company may view this response. As a result either the employees end up giving wrong signals to the organization or the organization fails to collect vital information it could have for its own betterment and productivity. In order to get consistent and correct picture through exit interviews, researchers have tried to understand the relationship between quality of information provided by the individuals with their individual characteristics, environment under which information is collected, and characteristics of the person collecting the information. The individuals with positive attitude towards supervisor and positive acceptance of authority are more willing to discuss issues than individuals with negative attitude towards supervisor and authority (Knouse, Beard, Pollard and Giacalone 1996). Equally important is the way the organization analyses the results. An efficient process designed for the exit interview will be helpful for the employee and employer, rather than it being just a mandatory procedure before the employees leave the …show more content…

Employees constantly evaluate, are they getting acceptance and praise for their job, do they have an active social circle, and does the company really value what they do.
These factors play a crucial role on the employee’s decision to leave or stay in the organization. It is important to include these factors in the exit interview.
Also important is the process of timing the exit interview. The literature on exit interviews presents conflicting recommendations on the best timing. Some say that it must be conducted a week before, while others feel that the last working day is an ideal time. Whenever it is conducted, it should be decided well in advance and the interviewer must be well prepared with the process and should gather enough background information, to gain as much relevant information as possible from the departing employee.
In the midst of all these findings it is also important to note the cost that a company incurs by losing an employee. People are an ‘appreciating asset’, the longer the person stays in an organization the more productive he is expected to get, being more familiar with the style of functioning, product and systems of the

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