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Introduction of importance of effective managerial communication in an organisation
The importance of effective communication in an organisation
The importance of effective communication in an organisation
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As managers it is important to connect with your employees on a personal level. “A growing body of research suggests that the way to influence and to lead is to begin with warmth. Warmth is the conduit of influence.” By connecting to your employees, you are showing that you care about them, value their contributions and understand the point of view. Employees who feel appreciated in the workplace works harder. Unappreciated employees could be more costly for the organization because they tend to leave. The disadvantages of losing an employee are the cost of hiring a new employee which includes the cost of advertising, interviewing, screening, hiring and training. Also, appreciated employees are easier to influence. Therefore, it is important …show more content…
In the workplace a strong relationship between an employee and its employer results in a successful organization. It will increase the employees’ motivation, they will be more productive, more efficient and more loyal. Chief Delmonte stated that employees of this generation doesn’t want to work more than forty hours a week. Personally, I think this issue is a result of a weak relationship between employees and managers. Usually if an employee isn’t being appreciated, he will not go out of his way for the organization. Therefore, it is essential to build relationships with your employees. You will know them better and it will facilitate how to communicate to …show more content…
To write a successful a business message, you need to adapt to your audience and to be sensitive to their needs. “You can improve your audience sensitivity by adopting the “you” attitude. The “you” attitude is to speak and to write in terms of the audience’s wishes, interests, hopes and preferences.” The “you” attitude is about delivering a negative message in a positive way; the purpose is not to offend or hurt anyone with our words. The “you” attitude can be achieved by replacing the following pronouns I, me, mine, us, and ours with you and yours. Although, sometimes it is best to avoid the pronoun you. It is our responsibility to determine when to us it and when not to. People will respond positively when you show you are concern about them. By adopting the “you” attitude, you are building a positive relationship between you and the receiver. In addition, we need to use bias-free language, people are sensitive it is our job to not say something to offend them. Always avoid gender, racial, ethnic, age and disability bias
Managers know the importance of having positive relationships with their employees. It boosts the company’s goals while the lack of any relationship with the workers may lead to losses in the business. Most managers rarely know that they are looked up to by many employees and, as such, should be careful with the actions they take. Lee b. Bolman & Terrence E. Deal, the authors of the book The Reframing Organizations, point out that the kind of measures taken in the business influences the employees acts and thoughts. In particular, this book gives insight to managers on how to relate to their subordinates. The discussion is carried out on the three parts of the book that highlight the missteps taken by managers as they try to improve their businesses.
Purpose & Other: : I give the purpose and other a 10 out of 10 because the goal of the article was to inform organizations, employers, presidents and/or employees about the importance of strengthening relationships between an employer, an employee, and the company in its entirety.
The characteristics of the audience that I must consider when addressing the audience are the primary stakeholders. They are employees, managers, and owners. They are individuals who will be affected by an endeavor and can influence it, but they are directly involved with doing the work and engaging in economic transactions with the business. They are individuals who beliefs are opinions held by people; their values are views of their sense of right or wrong. Their attitudes are predispositions to behavior such as inclination to agree or disagree; approve or disapprove. Their behaviors are actions taken that are not always consistent with beliefs, values and attitudes.
During the communication I often express the emotional opinions about the products and services to develop an emotional connection between the customers and the products or services that I am supposed to offer them. This communication style has helped me in my career as this style makes a lot of customers feel secure and safe.
The ways employees connect to the leader are important. If the employees do not like or trust the leader, this can impact the outcome of the job and create future hurdles. If you work for someone, you have to be able to relate to him or her. There has to be a formal relationship in order for the formal authority to be respected.
Mr. McGregor theorizes that management views an employee’s motivation toward work in two distinct ways—Theory X and Theory Y. Theory X managers believe the following: (1) The average worker naturally does not like work and will avoid it whenever possible. (2) Managers must always control, motivate, and direct their employees to perform well. (3) Most workers prefer being directed, avoid responsibility, and seek job security. On the other hand, Theory Y managers assume the following: (1) Employees enjoy working. (2) Managers do not need to control and punish workers to accomplish organizational goals. (3) Workers will be committed to an organization if their work is satisfying. (4) Managers should “…arrange organizational conditions and methods of operation so that people can achieve their own goals best by directing their own efforts toward organizational objectives'; (Kolb, et al., 1995, p. 62).
Showing the employees appreciation will also lower the chances of them behaving unethically. The final way is building a culture of openness and honesty. If people can see and hear what’s going on, it may help them speak out if something’s not
She also mentioned how a second factor to a productive worker is a healthy relationship. Tam believes that healthy relationships are needed in the workplace so that the business can be prosperous. She states that healthy relationships between workers create trust and openness. A sense of belonging is needed for a team to work properly as a unit; especially when it comes to innovation. Employees need to feel as if their ideas are being heard, and if all ideas are respected and listened it will lead to better inventions to be formed.
Discrimination is a feasible method of making decisions in life based on the group, class, or category to which a person belongs to. “In an ideal world, people would be equal in rights, opportunities, and responsibilities, despite their race or gender. In the world we live in, however, we constantly face all kinds of neglect based on different attributes.” When one hears the word discrimination, the first thought that comes to mind is racial discrimination. In fact, it does not solely have to be racial discrimination. There are many forms of discrimination such as age, disability, transgender, and sex discrimination. This paper will focus on discrimination based on gender, race and age in the workplaces.
The resulting status is the real incentive... Money alone can be an incentive to the miser only. There must be complete honesty and understanding between the hourly worker and management if high efficiency is to be obtained”. This shows how harmoniously the labor and management have to work together to produce
The relationship between employer and employees plays a pivotal role in the performance of the organization. Employers and employees have certain responsibilities towards each other which facilitate a fair and productive workplace. Positive work relationships create a cooperative climate with effort towards the same goals. Conflict, on the other hand, is likely to divert attention away from organizational performance.
The purpose of this report is to brief the management on the importance of employee satisfaction in achieving the competitive goals of the organization through increasing the retention of the employees.
In order for any organization to select the perfect applicant for a job position, the organization provides pre-employment testing/screening. Pre-employment testing is beneficial for the company because it can help the company to reduce cost, decrease turnover and save time. Pre-employment testing that is provided must be valid and fair. (Quast, 2011) In addition to the validity of pre-employment testing/screening an organization must never discriminate a person’s age, gender or disability status. Therefore, more organization are becoming more diverse when it comes to employee selections. However, some ethical issue may arise when an organization decides to change their organization into a more diverse organization.
It is vital to discourage that discrimination is discouraged to avoid such
By allowing for employees to be increasingly engaged in workplace activities, they are then given the opportunity to develop new skills. Most leaders also encourage for employees to participate in team building activities so that any employee would be more comfortable and have stronger chemistry when working with other members of their respective departments, and with other employees in the company as a whole. Leaders are capable of motivating their subordinates through a series of actions, such as words of encouragement, acts of appreciation, and allowing for employee involvement in key decision making processes in the company. For instance, leaders who appreciate, constantly encourage and assist in the improvement of the tasks performed by their subordinates will be able to build a strong and healthy employer-employee relationship. This good relationship instils the traits of confidence in employees and motivates them to enhance their performance. Excellent leaders commonly try to develop a dialogue or establish open communication with their subordinates. Employees who are well