● Manage daily operations of busy, high volume medical practice with multiple locations and establish and implement administrative policies ● Coordinate multiple office functions that focus on computerized scheduling, electronic billing, patient records and charts, data management and finances with a demonstrated knowledge of insurance carriers policies and procedures, medical terminology and CPT/ICD-9 and ICD-10 codes ● Serve as primary point of contact for, and liaison between patients, administrative staff, therapists and physicians and their offices ● Handle client services in-person, via phone and in writing including appointment scheduling, payment acceptance and problem resolution ● Responsible for coordinating all insurance matters
including confirming benefits, obtaining and verifying authorizations and resolving discrepancies ● Negotiate payment plans and rates as well as collecting and recording both private and commercial payments Tri State Softball, Wantagh NY Secretary 2010-2013 ● Responsible for Accounts Receivable and maintenance of all financial records and documentation of expenses ● Scheduled national games and tournaments with coaches and coordinated travel arrangements and itineraries ● Prepared and distributed all correspondence concerning athletic activities including rosters and schedules ● Organized and maintained all communication including electronic mails, faxes and hardcopy documents ● Ordered and managed inventory of all uniforms and equipment for athletes and coaches Digitaldog.com, Brooklyn, NY 2000-2004 Customer Service/Billing Department Manager ● Responsible for processing all electronically submitted Credit Card payments ● Responsible for all billing and Credit Card disputes/Chargebacks as well as processing refunds and credits ● Regular communication with vendors, credit card companies and financial institutions and customers ● Supervised staff of 12 customer service representatives in call center which handled all service related concerns from order issues to product information, and general customer satisfaction. Selected Skills and Abilities ● Over 15 years of experience in various and diverse fast-paced office environments ● Extremely organized with a thorough knowledge of maintaining smooth administrative office operations ● Proficient computer skills such as preparing spreadsheets, database management, word processing, electronic mail, etc
Background Information In implementing a strategic plan for Coastal Medical Center, our consulting team has conducted many analyses and formed numerous strategies in order for Coastal Medical Center to be successful. Such assessments include an internal analysis, external analysis, gap analysis, and SWOT analysis. In conducting these analyses, our consulting team was able to better understand the internal environment, external environment, where the organization currently stands in terms of performance, and the major strengths, weaknesses, opportunities and threats that oppose the Coastal Medical Center. From our inquiry, we will be able to establish a strategic plan that best fits the organization’s needs.
Health Information Management (HIM) professional: Will expect that the healthcare providers are honest, accurate in their diagnoses, and the charges are legal, fair, and correspond to services rendered on the given day. All inaccuracies must be corrected as soon as discovered to inspire confidence in the HIM professional, the facility, and all the organization’s employees. All stakeholders depend upon the HIM professional to maintain the accuracy, privacy and security of the patient’s medical charts, and thereby secure the reputation of the facility and welfare of the patients.
Due to WellStar being a multi facility health system, its organizational design is constantly being reviewed for simpler and more efficient processes. WellStar’s two smallest hospitals, WellStar Paulding and WellStar Douglas, previously under went reconstruction with regards to their hierarchical structure in Patient Access Services (PAS). WellStar Paulding, the smallest facility of the five hospitals, renovated their managerial chain of command in PAS. WellStar Paulding’s patient volume is less than half in comparison to the 4 additional hospitals. As a result, their staff is smaller and only requires minimal supervision. In the past WellStar Administrators requested supervisors for every department, a manager of the entire department, and a director that managed PAS’ management directly and PAS staff indirectly. Recent cuts ...
Some duties within this field include giving patients intravenous lines for fluid, blood or medication, administering medicat...
What is a SWOT analysis? This concept involves assisting businesses to identify their strengths, weaknesses, opportunities and threats. It is often used to analyze an organization and its environment. Businesses find the analysis useful in assisting them to improve their business, establish goals and objectives.
In today's health care environment many factors contribute to quality care. As a medical practice manager it is important to provide the best medical service for patients in addition to excellent levels of service. Appointment scheduling is a very important aspect of a smooth running medical practice. Appointment cancellation, no shows, and long waiting time by patients have a negative impact on the efficient running of the practice not only in lost revenue but the practices professional reputation as well (Kruse 2010).
Physicians, administrators, staff, and patients who are affiliated within the healthcare organization should understand the importance of interoperability by coming together to ease situations, in efforts to create a better community. Most communities have more than one healthcare organization available for service.... ... middle of paper ... ...
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The first point will require healthcare facilities to provide continuing education, mentoring or preceptors to new management staff. I will outline the job description and new responsibilities required for an effective leader. The second point deals with cost management investing in the future of your employees for long term success. Will healthcare facilities invest in their employees? The third point will deal with decrease in staff turnover and increasing patient care and satisfaction
Healthcare administration is a field that is often overlooked, but is essentially the beating heart of any healthcare organization. With more and more hospital, and clinics, and other healthcare organizations popping up everywhere there is a need for people like me to manage the day-to-day operations. I am choosing to apply to this program because I want to study how the U.S. healthcare system operates. I want to learn the essential skills of operating a healthcare facility such as managing a budget, reducing healthcare costs, analyzing the efficiency of an organization and proposing ways to improve it. This program is going to give me the necessary education and skills so I can carry out my goal of being a healthcare administrator.
The SWOT analysis is a useful tool for identifying our personal strengths, weaknesses, opportunities, and threats to our plans and goals. According to a “Fuel My Motivation” article (2010), this analysis considers internal influences that can positively or negatively affect our ability to achieve our goals. The internal factors are our strengths and weaknesses. Also considered are opportunities and threats, which are external influences that can have a positive or negative impact on the ability to achieve our goals. I will share how the self-assessment instruments and self-exercises in this course have contributed to assessing and understanding my strengths and weaknesses. I will also discuss techniques I will use to leverage my strengths and understand my weaknesses. In addition, I will consider opportunities that I can take advantage of and the threats that can possibly impede my progress.
The 6 COTAs, 3 PRN need will have knowledge of advocacy, assessments skills, the ability to apply the principles of occupation in the community and educate clients on activities, occupation and safety. Four nurses to manage care, ensures that the care given to a patient is cohesive, teach, and assists the patients to understand the treatments, medications, their health and procedures. Three Psychologist, 1 PRN, to observe, interpret, and record an individual’s normal and abnormal mental states from cognitive, emotional, social processes and behavior. Three recreational therapists to help people with disabilities integrate into the community by teaching them how to use community resources and recreational activities. One office Manager to handle customer relations, payroll, maintaining office supply inventories, creating sales reports, internal correspondence and work schedules. Two receptionists to answer incoming calls, make appointments, data processing, and sending calls to appropriate departments. The organizational chart is broken down into each level; Corporate, Executive Leadership, Managers/Supervisors, OT
what you can help them achieve. You will also encounter those clients that are there
• Designate staff who are responsible for evaluation and quality assurance activities, for compiling and analyzing data, and for documenting and reviewing findings.
hospital staff to ensure patient has the best possible outcome, setting up plan for patient care and