Introduction
My paper analyzes the IS/IT (Information Systems based on Information Technologies) of hotel units integrated in a group, using a literature and a case study which examines how the information technology of the ERP type are applied in the hotel units along with its limitations and its advantages.
The ERP Systems and the Hospitality Sector
The impulse of technologies requires change in the way business is conducted in the hospitality industry. The success of this industry is highly dependent on the successful handling of the amount of information and speed. The IS/IT provides the flexibility and efficiency in the hospitality industry must provide for understanding of customer needs [1]. ERP Systems have emerged as a way to automate recurring processes and provide managers with a real-time operations and problem solving techniques for disintegration and fragmentation of information [1]. The need to focus on the problem of fragmentation of the information is felt within the hospitality industry [2]. ERP Systems have a particular significance for the variety of applications and definite systems for various functions.
This paper addresses the issues being faced by the ERP Systems, how the problem was approached and led the search for answers to the achievement of the objectives. The subsequent are the queries that have been addressed in this research.
Question 1 – Are all processes of the organizations within the hospitality industry covered by ERP Systems?
Question 2 – What are the limitations of an ERP Systems and how do they affect the business processes in the companies of the hospitality sector?
Question 3 – What are the main solutions currently offered by the software industry for the integration of informati...
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...ion in real-time is possible, since applications with the back office ERP System are integrated. So, the time integration is a trivial issue. Some authors confirm that if support processes apply this form of integration, it would not have negative impacts on any of the critical factors in the industry [13].
The second method of integration, oriented to services makes the interface between the application of treasury management and ERP System implemented for the back office. The internal team of IS/IT did integration with the web services made available by the provider of the target application.
Real time integration is done in this case. It does not cause negative impacts. This form of integration was found effective, in the opinion of the authors [10] [14], which support the fact that internet technology are flexible and come with greater ease of implementation.
The Department of Human Resources is involved with many important aspects of a business, like staffing, compensation, benefits, and much more. As the new Director of Human Resources for a 150-room, full service hotel in downtown Sheboygan, I am in charge of turning around the hotel. Some urgent tasks include hiring and training new candidates for two open positions, revising the training and incentive programs, and finally, improving the overall morale of the employees.
ERP is a huge resource managing tool used by companies today. Some systems preform general ledger, accounting and order management for the company. ERP systems are a great asset and greatly improve a company, so a company should defiantly look into implementing ERP systems! However, Gartner estimates that 75% of all ERP projects fail. Why is there so much of a high failure rate? This paper will take an in depth look at reasons to why ERP systems fail.
News Article Analysis on the Fast Food Industry: The controversy of toys in the fast food industry.
SAP comprises of several modules such as marketing and sales, product design and development, human resources, finance and accounting, utilities for marketing and sales and production and inventory control. Having all these modules combined in one software of which to some extent can be modified to fit the business targets, SAP ERP software collects, combines, analyses and generates data from the separate entities as one collective report that can easily be read and understood. The single generated report enables organizations or companies to have defi...
This report is the analysis and commendation of Pete’s business and how and where ERP system can be implemented to reduce the business complications. The company with 113 outlets and multiple sales channels, supplies both homegrown and off-the-shelf system to its customers. With 1,500 grocery stores, corporate offices, a website, and delivery trucks, the company was able to increase its revenue by 23% over a year which is remarkable. However, the outdated system which used to handle core business functions such as financial, order management, inventory management, fulfillment procurement and manufacturing was unable to cope with the ever growing business demand, which in result was effecting both the sales and operation. Subsequently, the company has decided to start fresh with current market demand. Even though the company needs a comprehensive ERP system, the CEO still desires to reinforce existing systems by customizing and patching. If approved, the project would cost $2.5 million for design and development and $6 million in total. In such scenario, we are going to support the idea of buying new ERP system by showing technical advantages, organizational advantages, and cost and future benefits of the ERP system.
Dinner Bell Hotel is a Michigan resort, with large meals, farm animals, petting zoo, lake for swimming and much more. As suggested by the name, the hotel holds the tradition of ringing the bell to announce mealtime. July through early November is the busiest time for the hotel as all summer and fall guest enjoy the atmosphere of an old-fashioned resort with a comfortable environment. The weather gets too cold by early November for most outdoor activities thus in order to attract customers, the hotel has also built an indoor pool and developed long theme weekends like classic movies.
Fairmont Hotels and Resorts is a luxury hotel brand found all over the world and is known as a company to acquire the hotels that were the building blocks of cities across North America. From the Castle Properties in Western Canada, to the prestigious Fairmont Pacific Rim in Vancouver, to the Savoy in London, Fairmont has created a truly unique and diverse luxury hotel brand to fit anyone’s style. Fairmont Hotels and Resorts was founded in 1907 with the first ever hotel with the Fairmont name attached to it being the Fairmont San Francisco. Over time Fairmont acquired many other hotels across Canada and the United States including CP Hotels in 1999 expanding their brand throughout Canada. Most Fairmont Hotels are not just based on rooms. Many
To further understand the information technology solutions that needs to be implemented into your business. This document is an in-depth look at the different aspects and benefits they will provide.
This paper clarifies the two concepts of ERP and e-businesses and what components they consist of. An ERP-system consist of several modules, which the most common modules are such as General Ledger, Account payable, Account Receivable and Logistic. Moreover, firm uses ERP-solutions for internal reasons, sharing data real-time by using ERP-solutions across different departments.
In today’s context even the government agencies are evaluated with respect to their productivity and competitiveness, as with the business organizations. This is because, the economy and the social well-being of a country or society depends on the efficient functioning of the government services. Implementing an ERP system in the government agencies enable them to reconstruct and improve the internal processes related to providing government services to the citizens.
Enterprise resource planning (ERP) systems utilize internal and external management information across an entire organization (Alshare & Lane, 2011). This systems embraces finance/accounting, manufacturing, sales and service, customer relationship management, and many more. The ERP system uses an integrated software application that helps the system to become automated. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders (Alshare & Lane, 2011). ERP systems typically include the following characteristics: a complex system that operates in real time without relying on periodic updates, a common database that supports all functions, a consistent model throughout each module and installation of the system without much hassle and development (Wixom, Watson & Werner, 2011).
described the ERP system as packaged (but customisable) software applications, which manage data from various organizational activities and provide a fully integrated solution to major organizational data management problems. They provide for both the core administrative functions, such as human resource management and accounting, as well as integrated modules which can be selected to support key business processes, such as warehousing, production and client management.
“An Enterprise resource planning (ERP) systems are software systems for business management, supporting areas such as planning, manufacturing, sales, marketing, distribution, accounting, finance, human resource management, project management, inventory management, service and maintenance, transportation, and e-business”.( Haag, Cummings, Phillips, S, M, A (2007). Mangement Information Systems. New Yory, NY: The McGraw-Hill Company Inc..)
ERP project implementation is complex process and one that requires efficient change management. Employees need to know the reason behind the project implementation and the required organizational changes. Without change management, the quality of project implementation will be poor resulting in wastage of time and resources as well as low employee morale. Employees should also be given sufficient time to adjust to the changes imposed by the new ERP system. There is a need for an ERP coordinator who will ensure that effective change management is taking place and the desired end result is reached through the ERP implementation
This can’t be said enough. The systems your business uses need to be connected and able to exchange information back and forth through an automated process.