from ERP when they are know how to execute processes efficiently as well as how to perform the functions of their roles within the system. From this case study we can see that there were several problems with Nestle ERP implementation strategy. The first issue was that the change managers failed to successfully manage the groups that would be directly affected due to the changes at nestle. Although the key stakeholders were well informed, employees at lower management levels were not as lucky who is why they faced rebellion from those employees and employee moral sand drastically. As discussed before, it is very important to engage all the stakeholders including employees and end users. Each and every person who is affected due to the ERP implementation process should be well aware of the changes as well as of the role he/she will be playing in the successful implementation of this process. Another problem faced by the team was that they had overlooked the integration points between modules to account for the Y2K deadline. As mentioned before, people are very important for a business to be successful. Ineffective communication between teams as well as between different …show more content…
ERP project implementation is complex process and one that requires efficient change management. Employees need to know the reason behind the project implementation and the required organizational changes. Without change management, the quality of project implementation will be poor resulting in wastage of time and resources as well as low employee morale. Employees should also be given sufficient time to adjust to the changes imposed by the new ERP system. There is a need for an ERP coordinator who will ensure that effective change management is taking place and the desired end result is reached through the ERP implementation
Enterprise is an internationally known car rental, with more than “7,000 neighboring and airport locations throughout North America and Europe. Enterprise is the largest car rental brand in North America, well-known for its great rates, award-winning customer service and picking up local car rental customers at no extra cost” (About). Enterprise offers great leadership opportunities to its employees and helps them become entrepreneurs. They provide over 1 million job opportunities worldwide, this private company thrives its self in customer service because they thrive on being personable by creating relationships not just transactions
One of the main issues impeding the efficiency and preventing successful teamwork in this situation was uncertainty with the structural design of this project team. I was more familiar (and comfortable) with a rigid chain of command structure. My belief that we should be precisely executing the stated orders of our Navy leadership created obstacles for the other team members. Other more academically inclined team members were less oriented toward this centralized structure and therefore did not comprehend my opposition to their content ideas.
Poor work environment its virtual that a team has a place to meet, the environment needs to be quiet and
formed project teams to look into issues and make suggestions on how to make it better. The
There were many issues that have interested me a lot and that I would like to study in more detail is that as a human we all make mistakes and we sometimes don’t listen to what the other person is trying to say which can be a cause of many inadvertent problems, therefore, we should always remember that when we are working as a team, it should not matter how well trained, motivated or professional we are if there is human involved then errors are inevitable. We can improve the situations and resolve issues by utilizing team skills and interpersonal skills such as make eye contact with team members, try to use names, explain the procedure, explain risk factors, make sure protocols and ask questions to check understanding. Because of communication barriers, team members sometimes make false assumption and misconceptions. There was a term used by Dr. Cohen in his lecture that has interested me a lot called “turfs/Silos” which means the barriers between members because of competition, it can be life-threatening for the
ERP is a huge resource managing tool used by companies today. Some systems preform general ledger, accounting and order management for the company. ERP systems are a great asset and greatly improve a company, so a company should defiantly look into implementing ERP systems! However, Gartner estimates that 75% of all ERP projects fail. Why is there so much of a high failure rate? This paper will take an in depth look at reasons to why ERP systems fail.
According to the Case Management Society of America, case management is "a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost effective outcomes" (Case Management Society of America [CMSA], 2010). As a method, case management has moved to the forefront of social work practice. The social work profession, along with other fields of study, recognizes the difficulty of locating and accessing comprehensive services to meet needs. Therefore, case managers work with these
Thus from the above discussion we can state that diversity within the team led to creation of deeper rift among the members. It happened because the team was not provided proper leadership by Greg. This in turn was because Greg was an excellent Engineer but lacked skills in managing an international team as a result of no prior experience.
Change is an inevitable function of any organization and is something that employees and leaders alike are bound to face during their careers. According to Ivancevich et al (2011), how leaders are able to handle the task of change can determine the success or failure of an organization. As organizational leadership students, it is important for us to begin to develop and sharpen the necessary skills to innovate and adapt to change effectively. Leaders should be familiar with a variety of elements within the organization including an assessment of employee and leadership strengths, relationships, skill level and capability, level of support, and the types of resources readily available. Assessing these elements prior and during change, as well as evaluating the process after the fact, helps prepare organizations and leaders for future success. The Harvard School of Business’ interactive change management simulation, Change Management Simulation: Power and Influence V2 (2013), was a valuable assignment to help teach us about change from the standpoint of a mid-level management position at Spectrum, a sunglasses company, looking to adopt a new sustainability initiative.
An ERP Story : Background (A) and An ERP Story : Choosing a Project Leader (B)
This essay will discuss Enterprise Resources Planning (ERP) implementation, specifically in the factors which can leads that ERP implementation to successful and unsuccessful ERP implementation.
Organizational change is one of the most difficult strategies to implement. Organizational change is in view to organization broad change, as opposed to smaller changes such as adding a new person or adapting a new program. An example of organizational change might include a change in operation, restructuring operations, teams, layoffs, new technologies, collaborations, rightsizing, or even new programs Some specialists submit to organizational alterations. Frequently this phrase authorizes an essential and thorough reorientation in the way the organization operates. According to the textbook organizational change is “introducing a new enterprise resource planning system in order to coordinate and standardize internal processes is an organizational change” (Spector B). Successful change must involve top management, including the board and chief executive. To sustain change, the structures of the organization itself should be modified, including strategic plans, policies and procedures. Throughout this paper, many components will be discussed about the changes made within the Ford Motor organization.
Firstly, the team’s poor communication. Despite Brandon being self-oriented and disruptive by not showing up for meetings and shirking his responsibilities, the team fails to confront him regarding his commitment and his duties, probably due to groupthink, they deem that Brandon would not be up to negotiate. Instead, Suhaimi takes on Brandon’s work, as he does for any other teammates’ shortcomings, without compromising. Also, Miko being silent and withdrawn during meetings might lead to misunderstandings between her and her teammates, such as Suhaimi seemingly not trusting her. Furthermore, the team’s poor communication led to differing project focuses. Overall, having poor communication would lead to misunderstandings and hinders effective teamwork.
“An Enterprise resource planning (ERP) systems are software systems for business management, supporting areas such as planning, manufacturing, sales, marketing, distribution, accounting, finance, human resource management, project management, inventory management, service and maintenance, transportation, and e-business”.( Haag, Cummings, Phillips, S, M, A (2007). Mangement Information Systems. New Yory, NY: The McGraw-Hill Company Inc..)
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used