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Decision making process
Decision making process in management
Decision making process
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PJMT Team Assignment
An ERP Story : Background (A) and An ERP Story : Choosing a Project Leader (B)
Submitted by Group 8 –
Akanksha Chaurasia (14S704) Arshdeep Singh (14S711)
Gopidas D (14S715) Hitesh Takhtani (14S716) Rahul Ishwar Singh (14S744)
An ERP Story : Background (A)
Q 1. What are the project’s main characteristics and challenges identified by Jean Roberge?
Ans: Jean Roberge was selected the Vice President of Information Technologies after the merger of ABS with the acquisition of two major insurance companies i.e. General Maritime Protection and Western General Insurance to make ABS as a chief pan Canadian insurer. As the merger took place there was a lot of ineptitude in field of operation, finance, HR and marketing &
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In your opinion, does the project have other characteristics or challenges that Jean Roberge did not identify that should also be taken into account?
Ans: Jean has failed to consider a fundamental rule of “business as usual”. The manager level employees of all departments are cautious about status quo being maintained. In addition to this, Jean has also failed to account the need for cross functional team. The repercussions of which will be in the form of increased pressure on him in making sure users of the software package implemented have right kind of expertise and qualifications to use.
Apart from this, Jean has to also had a setback in transition phase of employees during merger of three companies. Haphazard gap analysis resulted in Finance department not being satisfied by integrated systems. The functional teams in the organization was at all-time low which might have created a rift between IT and other departments of the organization.
The newly recruited project manager will be put to test to show cast the technical as well as organizational skills.
An ERP Story : Choosing a Project Leader (B)
Q 1. What should be the key points in the consultants’ presentation to Jean
Enterprise is an internationally known car rental, with more than “7,000 neighboring and airport locations throughout North America and Europe. Enterprise is the largest car rental brand in North America, well-known for its great rates, award-winning customer service and picking up local car rental customers at no extra cost” (About). Enterprise offers great leadership opportunities to its employees and helps them become entrepreneurs. They provide over 1 million job opportunities worldwide, this private company thrives its self in customer service because they thrive on being personable by creating relationships not just transactions
3. What were the unintended consequences of using the project management tools? What lessons should Teradyne take away from the Jaguar project?
The case describes the evolution of IT management at the MNC during the period from 2006. At that time IT governance and the IT function itself were undergoing a complete transformation. The case follows the Vice President of Corporate Information Technology from the time of his arrival at Alcan: his observations on the current state of IT management his appointment to the position of Chief Information Officer and the development of his new strategic plan for IT management. The case presents the main features and challenges of IT management at Alcan up until the middle of 2006. The case reflects on the characteristics implications and challenges represented by IT management in a large global organization.
ERP stands for Enterprise Resources Planning. ERP is a term used for software that controls whole organizations different departments. SAP is the world leader in ERP systems followed by Oracle.
This report starts off with outlining CISCO as a company, then it explains the problems they had with their previous system and what drove them to implement an ERP system. Subsequently, this report describes the newly implemented system (what is ERP?) and detects some of the TRIZ trends addressed through the implementation. What could the new system deliver, which the old clearly failed to do? After this the UTAUT model is described, which focuses on the question if the individuals who are going to use the system actually want to use it. What the ERP system did for Cisco specifically is described in the competitive advantage section of this report. Finally a conclusion will f...
By running a ROT analysis throughout the migration, FiveP was able to ensure that the new intranet was a key internal communication and information portal for resourcing, informing and engaging people across the merged organisations. Additionally, the SharePoint solutions provided an electronic support base for Knowledge Management enabling individuals, teams and the entire team to collectively and systematically create, share and apply their
Since the technology has moved on from printing and hard copy shares to electronic sharing of documents and pictures through social media as well as sharing websites like Drop Box, customers preferences have gone from printed copies of such items to electronic sharing and with that the market for printers has substantially gone down; which is a market that H-P is heavily involved in but now has to make major changes to adapt to the new customer preferences and state of technology; for example by putting in more resources into software making and tablet markets. The internal forces include human resource concerns and manager behavior. Human resource concerns have shown a greater sense of insecurity between workers due to increased turnovers; as a result, the manager’s behavior, in this case being Whitman, is focused on not having any barriers between the employees and higher ranked workers or officers and that is supposed to bring down a sense of unease or work
Project manager are the one manages the entire project with directing and coordinating all activities to meet the objectives within the budget and schedule. The most important criterial of a project manager is managerial and interpersonal skills and with the level of technical knowledge will be helpful in his or her task. Then project manager can form a balance team with different personality types and structure them that fit the project which can lead to success or else it will bring negative impacts. In software development project normally use team structures like Isomorphic team, specialty team, egoless team and chief programmer
“An Enterprise resource planning (ERP) systems are software systems for business management, supporting areas such as planning, manufacturing, sales, marketing, distribution, accounting, finance, human resource management, project management, inventory management, service and maintenance, transportation, and e-business”.( Haag, Cummings, Phillips, S, M, A (2007). Mangement Information Systems. New Yory, NY: The McGraw-Hill Company Inc..)
Successful implementation of project management creates an organization that can readily meet the demands of each project and yet adapt quickly to a constantly changing dynamic environment, perhaps at the same time (Kerzner, 2010).
upon the organization and determine the success of the project in the end. Of course a
These past experiences a seasoned project manager has had with projects can affect more than their decisi...
In September 2011, Hewlett Packard’s CEO, Leo Apotheker was fired and replaced within a year of being hired. The quick involuntary separation from the company came as a shock to many people. Apotheker was an experienced business executive with much knowledge. Hewlett Packard’s Chairman, Ray Lane stated, “the problem with Apotheker wasn't lack of vision as much as a lack of execution and communication” (Goldman, 2011). Lack of communication was one thing that caused Apotheker to lose out what could have eventually turned into a successful career with Hewlett Packard.
Chiat, L.T. & Ching, L.K.S. (2004, September). Critical elements for a successful ERP implementation in SMEs. International Journal of Production Research, 42(17), 3433 3455.
• Provide input for the performance evaluation of the members of the project team . Negotiations for the resolution of conflicts of member capabilities and resources management team of them .