Hospital Ethnographic Analysis

The purpose of the study is clearly stated in the title and the abstract. The main aim is to examine the satisfaction level of patients based on the speed and quality of care received. The description of the phenomenon and the background stated therein marries with the purpose. The explanation given would help to find out how health care condition impacts the feedback of patients in hospitals. The focus will settle all the questions that research is aimed at answering. The philosophical basis is given through the explanation of how ethnography contributes to the understanding of hospital operations. The article states how important the study method is to the evaluation of attitude. Through it, people would easily state their feelings about

The design collects data through observation, personal interviews, photographs, the study of records and other evidence-based methods. The tradition of qualitative research design involves the same methods that this specific study used. The use of raw and archival data is characteristic of the design chosen by the authors. The hospital ethnographer observed the actions for a total of 60 hours over a 3 months’ period. During this time, it was likely to bring into knowledge all the possible turn of events in the hospital. The study participants were exposed to the stimuli for sufficient time which makes the data

These methods included interviews, observations, photographing, and mapping. The interviews provided a clear understanding about the issue of the call bell from both the patients perspective and that of the nurses. The ethnographer observed the various areas of the medical surgical unit, such as the hallways, nurses’ station, patient rooms and lounge area. As mentioned earlier, photographs were taken early in the morning to maintain patient privacy. The ethnographer used the pictures to help document the status of the call bell console, the number of lights that were on during the different shifts, who was standing near the call bell console and if they answered the lights. Mapping was also a very important method that was used to collect data. The maps showed where key areas were located on the unit. This information was also used during the reporting phase of the