Credibility is the quality of being trusted and believed in. The formula for credibility is that both elements of objectivity as well as subjectivity should be present in the source or the message or the concerned individual. The primary dimensions of credibility are trustworthiness and expertise. Both these dimensions have objective and subjective components and these components are in integral part of formula for credibility. It is more associated with perceived quality, value, influencing leadership, attitude that people assign to you based certain factors. Leadership, credibility is essential in generating confidence among constituent (James M. Kouzes, Barry Z. Posner 2011).
Credibility is output of formula that at what extent people
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To the audience or the recipient, how is one enabling access to the information related to the fact and reasons behind it. Analyzing the impact on stakeholders/investors etc.,
Showing dignity & respect towards the participant while communicating the facts.
Further details of the FAIR metrics are,
Facts – Appropriate presentation of the relevant facts, carefully presenting all the related facts, presenting facts in a reasonable manner based on the audience so that the panel or the group derives at appropriate recommendations and conclusions.
Access – Clear Motive without hidden agenda, the complete disclosure of nature of obtaining information and its use, explaining factual reasons behind the recommendation, enabling the opportunity to stakeholders to provide their inputs.
Impacts – Ensure to consider the impact on all stakeholders, owners, investors, sponsors etc., thoughtful consideration of how the communication would help or hurt the sentiments of the stakeholders.
Respect – Communication is made in such a way to recognize the intrinsic self-esteem that is treated respectfully by the recipient and the audience who receive the
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People with better emotional intelligence are able to adapt quickly to changing work environments and not rigid but flexible. They can communicate better with others, make others learn and also open to learning from others. People with good emotional intelligence are simply better to work with and they can take the organization forward with a focus on team building. They recognize every single effort and are often motivated to work more efficiently. Most of such people are social and thus leaders as well. These people are not insensitive to any other employee, they don't possess any arrogance. They are quite volatile and flexible. These are all the reasons, why an employer would prefer a person with good emotional intelligence for the logical business task. The four domains of emotional intelligence are self-awareness, self-management, social awareness, relationship management.
Well I remember attending a job fair for a position at TDOT and there were massive people waiting to be registered in lines that were wrapped around the building. There we only like twenty to thirty positions available for hire out of hundreds of potential candidates. I was lucky to find fellow brothers of the military applying as
In this audience analysis, I have addressed a situation in which I am called on to present quarterly sales information at an in-person meeting to a group of stakeholders, including managers, salespeople, and customers. I will explain how I will address the communication to this audience by answering the following questions: (1) What characteristics of the audience must I consider?, (2) What communication channels are appropriate? (3) What are some considerations to keep in mind given the diversity of the audience?, and (4) How would I ensure that my message is effective?
Explain the importance of defining the objectives, scope and success criteria of the decisions to be taken
Emotional intelligence is the ability to gauge your emotions as well as the emotions of those around you, to make a distinction among those emotions, and then use that information to help guide your actions (Educated Business Articles , 2017). It also helps us consciously identify and conceive the ways in which we think, feel, and act when engaging with others, while giving us a better insight to ourselves (Educated Business Articles , 2017). Emotional Intelligence defines the ways in which we attain as well as retain information, setting priorities, in addition to regulating our daily actions. It is also suggested that as much as 80% of our success in life stems from our
Khalili, A. (2012). The role of emotional intelligence in the workplace: a literature review. International Journal of Management, 29(3), 355-370.
Mamta, M., & Gupta, A. (2010). Relationship of Emotional Intelligence with Work Values & Internal Locus of Control: A Study of Managers in a Public Sector Organization. Vilakshan: The XIMB Journal Of Management, 7(20), 1-20.
Communication affects self-concept and self concept affects how one communicates. If one has poor self-concept and sees oneself as unworthy then they will present themselves this way, which will result in a negative response from people. If one feels good about oneself, they will present themselves as worthy, which will result in a more pos...
Credibility is not just another term that is defined, but it is a term shown through actions. The act of believability, trustworthiness, reliability and responsibility, are key components of credibleness (Kouzes & Posner, 2012). We recognized great leaders when “their actions aligned with their words” (Kouzes & Posner, 2012, p.37). The importance of knowledge, expertise and competency, are abilities that contribute to credibility (Kouzes & Posner, 2012).
I do not know of anyone who wants to be known as Pinocchio, the wooden boy who lies and in a result, makes his nose grow bigger. As an old proverb says, honesty is the best policy. I agree with being honest at all times. First, telling the truth to me, is always the right thing. When I catch someone in a lie, I just think to myself, what has come up of this world? A person’s truths and lies prove who that person is, and what that person is capable of. Second, people can earn a great deal of respect and trust from telling the truth. Now, people trust their “gut feeling”, but someone’s “gut feeling” should always be truthful. Respect is something that is earned, and at sometimes, given to people who do the things that they are supposed to do for themselves and for others. Last, most people were taught to tell the truth at a very young age. A truth is
Now for the professional stuff, how much does Emotional Intelligence have on your professional success? Lets just say a lot, emotional intelligence is the strongest predictor of performance. Your emotional intelligence impacts most everything you say or do each day, and it can be developed. The pathway for your emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think about your experiences. They first however travel through the limbic system, the place where emotions are generated. So we have an emotional reaction to events before the rational brain is able to engage. It requires effective communication between the two parts of your brain. Emotional Intelligence has a huge system making it so much easier for you to control and stay aware of your emotions. Now, I’m going to tell you my experiences with Emotional
Freedom of information will be discussed right after information privacy, it will be well defined and its importance will be stated out, Data breaches of both the public and private sectors will be discussed, how freedom of information can be achieved will be stated, then the essay will concluded by giving recommendations and state to what ends information governance leads.
Emotional intelligence: This is most difficult concept to understand and master. This is the ability of the individual to manage the emotions of their own and of others. It can also be termed as “steer smarts” which is mostly possessed by executives of the company in order to maintain the relationship within the company as well as with the stakeholders. There are four important features of EI models are:
Applying these aspects of emotional intelligence has a significant enhancing effect on every aspect of life. It allows one to be self aware, improving the ability to process information about oneself accurately (Goleman, 2008). Emotional intelligence also affects management of mood in that it enhances one’s ability to manage emotions, create moods of positivity, and defuse bad moods. Emotional intelligence also comes in handy with regards to motivation of self. It increases an individual’s ability to overcome frustration, the ability to be persistent, ability to engage in tasks that are boring, but necessary, and to be involved in and cut out productive and non-productive actions respectively.
Not having emotional intelligence will bring selfishness and aggogance to the workplace therefore high emotionally intelligence will bring positive relationship between you and your workmates in your
One of the main aspects in communicating is listening. An effective listener is one who, not only comprehends how the speaker feels but, also understands what they are stating. Building a strong connection between the speaker and the listener is one of the first steps to become a good listener. By building this connection speakers should first be in an environment with open minded listeners, it makes them feel more comfortable to state their opinions, feelings and ideas. Listeners should avoid being judgmental. The individual does not have to agree with the ideas, values or opinions of the speaker; however, to fully understand them, one must put aside their criticism. Speakers will believe that they can trust the listeners with their information when they know that they will not be judged. Miscommunication happens frequently, listene...