B. Kim Smalley
CSM 527
Dr. Kym Reddoch
Graduate Research Project
Emotional intelligence is the ability to gauge your emotions as well as the emotions of those around you, to make a distinction among those emotions, and then use that information to help guide your actions (Educated Business Articles , 2017). It also helps us consciously identify and conceive the ways in which we think, feel, and act when engaging with others, while giving us a better insight to ourselves (Educated Business Articles , 2017). Emotional Intelligence defines the ways in which we attain as well as retain information, setting priorities, in addition to regulating our daily actions. It is also suggested that as much as 80% of our success in life stems from our
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He concluded that individuals who exhibit these skills are more successful than those that don’t. Emotions are universal – swing emotions (anxiety and anxiety can go both ways). People have to learn to convert fear and anxiety in to an energy to create a positive energy. It can encourage you or derail you. The emotional intelligence blueprint forces us to “take action” and develop our own emotional intelligence. He concedes that there are three common emotions that everyone feels on a daily basis: frustration, anxiety and enthusiasm (Weisinger, 2010 ). We all have the same emotions, but we express them differently. Applying emotional intelligence can include: observing your actions, being entuned to your intentions, and learning to relax. Managing anger includes realizing what is wrong and acknowledging that you are angry, in addition to asking yourself if you may have interpreted the other persons actions incorrectly and therefore may have over reacted. He also suggests that clarifying our feelings of doubt, in addition to coming to terms with the idea that there are going to be periods of uncertainty will help to alleviate anxiety (Weisinger, 2010 ). During periods of dejection/disappointment he suggests acknowledging your feelings and seeking a reliable support system that can help you reassess your goals. Weisinger suggests when feelings of fear begin to creep in people should acknowledge that they are experiencing the emotion and then evaluate the nature of the threat to determine if they are indeed scared or just overly concerned (Weisinger, 2010
Emotional Intelligence, also known as ‘EI’, is defined as the ability to recognize, authoritize and evaluate emotions. The ability to control and express our own emotions is very important but so is our ability to understand, interpret and respond to the emotions of others. To be emotionally intelligent one must be able to perceive emotions, reason with emotions, understand emotions and manage emotions.
(Yoder-Wise, 2015, p. 7). Emotional intelligence involves managing the emotions of others while owning personal emotions. According to Skholer, “Researchers define emotional intelligence (EI) as the ability to recognize/monitor one’s own and other people’s emotions, to differentiate between different feelings, and to use emotional information to guide thinking, behavior, and performance.” (Skholer & Tziner, 2017).
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
Daniel Goleman brought the idea of emotional intelligence to the forefront in which he posits that in order to be successful, leaders must possess the following virtues: an awareness of oneself, the ability to have self-control (or manage one’s own emotion and those around), to be empathetic towards others, and finally to maintain and positively manage work relationships (Goleman, 2014; Ugoani, 2015). More specifically, emotional intelligence requires that leaders be more observant of others, focusing on how we as leaders can help individuals or groups reach their full potential. Goleman believed that this is an important aspect of intelligence particularly in business and the high potential of working in teams. Complete reliance on cognitive intelligence may adversely impact certain decisions. For this reason, emotional intelligence training should be an integral part of an organization’s traditional training (Racolţa-Paina & Pleşca,
Emotional Intelligence (EI) has been used in the workplace to predict performance and even to select new employees. Although, emotional intelligence has been studied for years now, it still does not have a firm standing and there is confusion about what it is exactly and if it could be called intelligence. There are three types of emotional intelligence: Ability EI, Mixed EI, and Trait EI. Ability EI is based on Mayer and Salovey’s (1999) definition, which is stated as “The ability to monitor one’s own and others feelings and emotions, to discriminate among them and to use this information to guide ones thinking” (Mayer and Salovey, 1999). This definition includes four facets of EI: Understanding Emotion, Perceiving Emotion, Using
Emotional intelligence is basically the capability to distinguish, control and judge the emotions. According to the research, emotional intelligence can be learned and it can be enhanced but on other side it is claimed that emotional intelligence is inborn feature (Cherry, 2014).
Emotional Intelligence is this ability for yourself to recognize and understand emotions for yourself and those around you. This ability helps you manage your behavior and relationships to get a better perspective for others. We citizens all have emotions, we use it all the time. It affects how we manage behavior, navigate social skills, and makes personal decisions that achieve great positive results. Of course we need to dig into the bottom of how it works, this ability is made up of four core skills that are made up with two primary sources: personal competence and social competence. How these two work is simple, personal competence is basically made up for your self-awareness and self-management skills (self-awareness is your ability to
The definition of emotional intelligence given by Salovey and Mayer (1990) focuses on the ability to understand one’s own and others’ emotions and also to manage one’s own emotions positively. On the other hand, Goleman’s definition (1995) covers more aspects, including 25 abilities and skills such as trustworthiness, communication and empathy. The former definition is more scientific and appropriate while the latter one is called the ‘corporate definition’ because its contents accommodate the interests of large corporations. However, the academic findings of the two professors are not widely known while Goleman’s edition is commonly accepted due to his best-seller book ‘Emotional Intelligence’ (Goleman 1995). The following essay will be mainly based on Goleman’s definition.
In order to understand the effect of Emotional Quotient on the organization it had to be defined and identified. Emotional Intelligence combines cognitive and non-cognitive abilities together and it tells us that of our ability to be victorious or successful. (Baack, 2012) A understanding of cognitive versus non- cognitive must first be defined. Cognitive abilities refer to the ability to memorize or retain information and being able to decipher information or problem solve. Non-cognitive abilities are those capabilities that allow us to intermingle with others or not be able to intermingle well. Baack defines Emotional intelligence as a person 's ability to detect and manage emotional cues and information. The five dimensions of emotional intelligence are self-awareness—being aware of personal feelings and emotions; self-management—the ability to manage personal emotions and impulses; self-motivation or persistence—the ability to continue giving effort even after setbacks or failures; empathy—the ability to sense the feelings of others social skills—the ability to cope with the emotions of others. (Baack, 2012) It keys on in our abilities to function within a group and looks at our interpersonal abilities. EQ has been very prolific in areas of leadership and employee development
Emotional intelligence: This is most difficult concept to understand and master. This is the ability of the individual to manage the emotions of their own and of others. It can also be termed as “steer smarts” which is mostly possessed by executives of the company in order to maintain the relationship within the company as well as with the stakeholders. There are four important features of EI models are:
An individual’s ability to control and express their emotions is just as important as his/her ability to respond, understand, and interpret the emotions of others. The ability to do both of these things is emotional intelligence, which, it has been argued, is just as important if not more important than IQ (Cassady & Eissa, 2011). Emotional intelligence refers to one’s ability to perceive emotions, control them, and evaluate them. While some psychologists argue that it is innate, others claim that it is possible to learn and strengthen it. Academically, it has been referred to as social intelligence sub-set. This involves an individual’s ability to monitor their emotions and feelings, as well as those of others, and to differentiate them in a manner that allows the individuals to integrate them in their actions and thoughts (Cassady & Eissa, 2011).
It is a, “meta-ability, determining how well we can use whatever other skills we have,” (Goleman). These “skills” allow us to regulate our mood, control impulse, and persist in the face of frustration. Essentially, emotional intelligence is all about how we deal with strong feelings and what we do with them. The main components of being emotional intelligent has been dived into five main phases: self-awareness, managing emotions, marshaling emotions, recognizing other’s emotions, and handling
Emotional intelligence is where we control and manage our emotions to relieve stress and to empathize with others. EI will allow us to to see what others are going through with their emotions.
The manner in which we deal with different situations in life involves the use of emotions; our emotions influence every aspect of our life since we tend to respond through emotions. An emotion becomes significant in our interactions with others which makes it necessary to perceive and understand the emotions of others. Understanding one’s own emotions is important, because when we understand our emotions appropriately we understand others emotions. When we are able to comprehend our own emotions and channelize it appropriately, it would enable us to communicate positively with others (Paulo N. Lopez, Marc A Brackett, John B Nezleck, Astrid Shutz, Ina Sellin and Peter Salovey 2003). Emotional intelligence is one of the component, which is beneficial