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Team dynamics and resolving conflict
Team dynamics and resolving conflict
Importance of working in groups
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Approaching another is a start, being together after some time is an improvement, and accomplishing things together is the reward. This is Henry Ford’s idea on team work (as cited in Motivating Quotes, n.d.). Working together in a group requires support from each and every member in accomplishing the task. Active participation of every member is highly necessary. Ideas and views are welcomed to improve performance. An effective communication is an individual’s duty. The information conveyed in a message is well understood when it is communicated in a carefully structured manner. It is important to note that people may have different interpretations on the same instructions given by the superior. It is essential to disseminate instructions …show more content…
Every member has a duty to perform in order to accomplish the goals set by the team. Different views, beliefs, methods, and ideas shall be the group’s strengths and not a weakness that can cause conflicts to arise. Cooperation is expected from each of the members. Cheesebro, O’Connor, & Rios (2010), enumerated the procedures in conflict resolution. First and foremost, it is necessary to identify the problem and set its limitations. Every member shall clearly understand how they can contribute to the team. Second is analysis of the problem. Each member shall be given specific tasks for data gathering procedures in order to specifically set the limitations of the study. Third is setting benchmarks for the possible solutions. This procedure requires a detailed list of requirements for every solution. Fourth is the group’s consideration of the all the possible solutions. Brain storming is usually done during this stage. They make the solutions as creative as possible. Fifth is the selection of the best alternative among all the listed solutions. This is the final selection of best conflict resolution method. Sixth is the implementation of the selected resolution method. Once the group has made up its detailed execution plan, the conflict can be resolved accordingly. The last step is the actualization of the execution plan. This includes accomplishment evaluation after the implementation
Throughout humankind, communication has been used from sending firer signals to the pony express; communication is a very important part of our world today. Team Leader and member should always know their audience. Managers have all the tools necessaries to get their message across from meeting, email, office bulletin board, using FedEx. No matter how they chose to get the message across effective communication is important.
...and show an open mind to everyone’s ideas. I’ve found that this makes for a lighter and more fun environment and we’ve shown success in completing our task. Most times I’m put into groups, I don’t know the other people very well. This is common at school with my classmates. I’m used to having no leader in the group and everyone fighting to have their ideas chosen. Once a leader was chosen in the group we started discussing openly everyone’s ideas with the chosen leader voicing their opinion on which idea to choose and why. Usually when it comes to my friends I take the leadership role and make an try to hear everyone’s opinion before making a decision. I believe that for a team to find success and reach their goal someone needs to take leadership and voice an unbiased opinion. The team needs to hear everyone’s ideas and choose one based on which will lead to success.
Team Dynamics - Conflict Resolution Strategies People work in groups or teams every day, whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral and ethical beliefs, and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals while keeping the greater good of the team in mind. Conflict, as it arises, should be combated and abated through swift and thorough resolution techniques.
When teams begin to “thinking together”, include sharing their insight, experience, information, knowledge and abilities with each other in a team on how to improve the things better
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
From the beginning, where we were unfamiliar with each other and became a team, my team and I had started to learn each other name and getting to know each other. Throughout each meeting, we slowly start to feel more comfortable and open minded with each other. Not only are we getting familiar with each other, each meeting that was held we progress of becoming an effective team member, we learn our strengths and weaknesses of everyone. During the meetings, we learn many concepts from the textbook, “Communicating in Small Groups: Principles and Practices” by Steven A. Beebe and John T. Masterson. We were able to learn different types of concept in the textbook and utilized it as a team to complete certain tasks. The three concepts that impacted my team and I are human
Conflict is a basic aspect of teamwork (Levi, 2001), since the number of decisions that a team needs to make often evokes feelings of discomfort and stress. Conflict very often arises from a clash of different working style, ideas, interests, needs, and wants. Team conflicts can be due to high stress level. It has been experienced that in teamwork there can be conflicts and conflicts creates dissatisfaction among the employees. It is important that conflicts be addressed in such a way that it has adverse effect and it is very important to address the conflicts on the spot otherwise it would be difficult to handle the conflicts. (Jehn, 1995).When team member s disagree about the task themselves that how these tasks should be performed then task related conflicts occurs. It is also called task led-conflicts, it occurs when persons disagree over the understanding of tasks and their goals it is a disagreement between two team members in a group over the decisions. They have differences of opinions about a certain issue. (Stewart, Sims & Manz, 1999). Disagreement can be caused by differences in viewpoint and values, differences of opinion about tasks and differences in expectation about the impact of decisions (Levi, 2001).
Conflicts transpire as the team develops and moves through the different stages listed in section 3.0. Additionally, conflicts could also arise from lack of leadership that leads to unclear and conflicting goals. The lack of communication from the leader would result in uncertainty to the contribution and commitment of each individual (The University of Melbourne, 2013). This conflict can be resolved by regularly reviewing the work and improving the communication between each individual (Johnson, 2015). Another large conflict that arises is the unfair distribution of work to each person. Whilst it is important for each individual to adapt to every Belbin role that is needed, one must not receive more or less work. The unequal distribution could lead to resentment, inefficiency and the unfairness of a member not contributing but still receiving the marks. All these conflicts can be resolved promptly before it hinder on the work quality. The team should identify the causes of conflict, state their effect on the team and negotiate a solution that suits all. Most importantly, the team should communicate regularly and be proactive about any situations (The University of Melbourne,
There are many more ways to contribute to great team activity success. Each person is an important piece in the overall project puzzle. We as a team identified goals clearly, once we understand our role and the roles of others we are in a position to collaborate with them more successfully. This collaboration isn't just a nice thing for you to do. It is necessity to the ultimate success of the project. Look for ways and be willing to collaborate. Asking questions, checking in with others, coordinating schedules and having an open communication helped us to succeed
Working in teams provides an opportunity for individuals to come together and establish a rapport towards others within a group. Teamwork is classified as people with different strengths and skills who work together to achieve a common goal. When a team works well, specific objectives are fulfilled and satisfied. Teamwork plays a crucial role in implementing and fulfilling a common goal in a team project. Each member plays a role and takes on different responsibilities combined together. In different stages of teamwork, conflicts and arguments may occur for as members have different standpoints which need to be harmonized within the team. The key to having an effective teamwork is to explore each member's unique abilities to motivate them.
We observed the occurrence of synergy as we worked together with a significant deal of cooperation between members of the team. Previously, none of us were found to be dominant in our specific divisions and there are many groups in the presentation with exceptional skills to succeed. But, coming together in this group, we are able to succeed from other groups in presentation while demonstrating the significant synergetic group work. We were not able to win on individual level but our contribution to the group has combined to influence our performance positively and letting us achieve our goal of winning maximum marks. It is important for us to note that we would not be able to gain success in this presentation on individual basis but contributions from each of us combined to let us achieve our goal of gaining maximum marks in this task. We met every two weeks whenever we had our employment classes and these meetings were productive. These meetings went well but they could have been more productive if we had structured a proper schedule for maximising our meeting time. While considering the potentials of our group, our coach informed us that our group can only win if we want to and this caused a positive reaction with the confidence. None of us had any issues of ego and self-centeredness but instead we all wanted our group to perform outstanding. We consistently possess
As we use communication in our day-to-day living, there should be an assurance that the sender and the receiver should be able to communicate properly or else communication is not effective after all. The sender should be able to deliver the message as clear and concise as possible so that the receiver will understand and grasp the message well. On the other hand, the receiver should be wise enough and process the message well so as to avoid misunderstanding. However, we could not avoid that there are certain barriers when it comes to communication- different values, beliefs and personality, bad grammar and wrong word choice are few of the factors that complicate communication. Consequently, there is a way to avoid complications in communication. It is advisable to have communication face-to-face. In this certain manner...
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.