Group Interview Reflection

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The intention of this essay is to demonstrate an understanding of reflective practice using academic theories of reflection, to be able to enhance my reflection regarding a group interview, which involved three of us gaining an understanding of a service users experience with social workers and an individual interview with a service user surrounding them telling their story. I will also demonstrate how the Professional Capabilities Framework (PCF) domains, the HCPC Standards of Proficiency (SOP), and HCPC Guidance on Conduct and Ethics for Students guided this interview process. This will then allow me to establish the ways in which what I have learned can be used within a future practice. I will be incorporating Kolb’s Experiential Learning …show more content…

Good communication as a social worker requires the professional to be both sensitive and understanding of their situation to allow a rapport to be built with the individual (Trevithick, 2000).
Regarding stage 3 of Kolb's cycle, the formation of abstract concepts and generalisations. I gathered that If someone is visually-impaired then it’s important to adapt your communication and ensure they have been understood. Within my individual interview, the service user was visually impaired. Therefore, I used verbal communication, such as paraphrasing throughout the interview so that the service user could feel that I was making a significant effort to engage and understand where they were coming from and it shows that I was receiving his story firmly and didn’t want there to be any misunderstandings since he couldn’t see my body language. Cournoyer (2011) acknowledged that verbal and non-verbal communication indicators are significant aspects to encourage the service user to express themselves. Which in turn allows the service user to feel you understand their situation, and encourages them to place trust in the social …show more content…

I found that 'self-awareness and critical reflection are necessary' (Robert-Lena-Malcolm 2002) if I am to be conscious of my impact on others so that my 'responses arise from the client's or user's situation rather than my past or needs' (Biestek, 1957). Therefore, to make improvements in this area I would need to set out time during the day to reflect and process my practice, to be able to have that clear understanding of my strengths and

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