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Managing cultural diversity in the workplace
Managing cultural diversity in the workplace
Managing cultural diversity in the workplace
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Out of the seventeen group facilitation skills, the first strength that I possess as a group facilitator is operating with cultural awareness and sensitivity. The second one is seeking feedback from the group. The third strength out of the seventeen in total would be demonstrating sensitivity to member’s perspective on change. The fourth strength would be showing positive regard for the expression of feelings and thoughts. My fifth and final strength would be remaining comfortable with ambivalence and ambiguity. Operating with cultural awareness and sensitivity is one’s ability to appreciate and convey their respect for various member’s differences (Greif & Knight, 2016, p. 38). The differences range from one’s race to their sexual orientation. My background and where I was raised plays a major role in why operating with cultural awareness and sensitivity is a major strength of mine. Being an African woman has shaped my worldview of things because I had not automatically taken the American viewpoint of life. My parents instilled our culture’s customs, …show more content…
Not only is it difficult at times to maneuver though the different personalities, it can be hard to get certain group members to mesh together. An instance would be finding a happy balance between two people that have alpha personalities where they want to be in control. Another thing that I do not like about group work is how sometimes attendance can be inconsistent. Attendance that is inconsistent poses as an issue because it hinders everyone moving forward together in the same pace. An small example of this is when people come to the group late and have to get caught up on what was discussed. One last thing that I do not like about group work is when there are group members that do not want to participate. It makes things difficult because I find that they can slow the group’s progression down a
In such a multicultural world, being knowledgeable and understanding of not only your cultural background, but that of others is essential. Building my awareness on cultures different from my own, and how it shapes an individual’s identity, will foster my personal and professional development. Subsequently, I conducted a cultural interview with an individual whose cultural background differed from my own. Several similarities and differences between our cultures were apparent in the interview, specifically in the areas of race, ethnicity, language, values, and worldview.
Engleberg, Isa N. and Dianna R. Wynn. Working in Groups. 6th ed. Boston: Pearson, 2012. Print.
I realize that understanding of the culture that the people I work with are the key to successful intervention and outcome. Being sensitive to individual’s culture and acquire adequate knowledge about their cultural background enhance the productivity of the interaction I may have with a client that could be family, individual, community or organization. Understanding of one’s cultural background could also prevent and minimize employing biases which potentially harm the clients I work with. In view of this, I have learned that before I engaged in any activities with individual or group I should take the time to understand the cultural backroad of the person to get insight on what is acceptable and not in that culture. Furthermore, I have learned to identify and utilize one’s strength as a tool to aid the change processes the client and I desire for. Due to the dynamic nature of people’s culture updating myself to the emerging changes in a different culture would be one of the area of continued learning I am focusing. For instance, in the contemporary US society, I can see how the immigration brought several people with diverse culture to the US general population structure. Considering this I have been convinced to be knowledgeable and culturally competent to effectively address the needs of people I will work with in different setting.
Cultural awareness is an individual’s ability to identify the differences in values, beliefs and norms, that may result from people’s diverse origins and backgrounds (Quappe & Cantatore, 2013). This is important since it allows an individual to build successful workplace and personal relationships with people from varied backgrounds (Quappe & Cantatore, 2013).
Becoming aware of a culture supersedes the individual emotions you may experience in trying to understand how a group of people have become, through their own experience, different from the identity that you have attained from your own culture. “Cultural awareness is one being aware of their personal attitudes, beliefs, biases, and behaviors that may influence the type of care they are able to render in an environment.” (Mopraize)
Other disciplines have adopted similar steps to ensure appropriate level of knowledge and skills on cultural diversity. Elementary school and college educators were urged to respect the cultural richness of students and incorporate culturally sensitive curricula (Percival & Black, 2000). The importance of adequate physician knowledge in relation to cultural sensitivity has led to the imposition of legal mandates (Institute for International Research, 2005). In the military field, it has been recommended that cultural sensitivity training be added to the basic training curriculum (Holt, 2002). Additionally, in the market of business, cultural training is linked as the key to success (Local Relationships, 2003).
Awareness is an essential component of cultural competency because it allows a person to understand a variety of self-relating factors and interactions. By examining your own cultural and personal values, you not only become more aware with yourself, but you find a middle-ground to understand other cultural and personal values other than your own. My identity development as an Asian American female has brought me insightful perspectives
Cultural competences, according to the NASW (2008), are professional standards with an emphasis on core values and self-awareness. Cultural competence and social diversity are the beliefs and attitudes that require practitioners to look beyond the surface of cultural variations. In addition, practitioners must be aware of historic oppression and discrimination. Practitioners need to place an emphasis on cultural sensitivity and have the ability to look outside of ethnicity, race, age, gender, ability, and sexual identity (NASW, 2008). Most of all, the NASW (2008) places the responsibility of the practitioner for self-awareness of their own biases. Furthermore, practitioners must have the ability to work effectively with individuals different from one’s self (NASW, 2008).
Understanding race, ethnicity, and culture is an extremely important aspect of being a counselor. If an individual does not have cultural identity of their own or understand his or herself as a cultural, ethnic, or racial individual, it may be difficult to help your clients. Understanding and being aware of your cultural identity will help the counselor be conscious of their own prejudice. Being aware of your own prejudice towards any culture, race, or ethnic group may help you redirect your negative thinking into a positive active role as a counselor. Having awareness will make an individual an improved counselor able to empathize and understand any individual who seeks therapy.
Do you know how many movie theaters have increased their food prices since the 1900s? Many people think that snacks sold at the movie theaters are too expensive, but it’s against the rules to bring your own. Because of this, some people think it’s okay to sneak food into the movies. People should be prohibited to bring homemade food to the movie theaters because it is against the rules, and not buying snacks at the concessions will raise the prices for tickets, also the homemade food can cause allergies. First of all, sneaking food into the movies is against the rules.
After completing the group task of preparing a presentation on, transferring individual facilitation skills into a group work setting I will critically reflect upon my own participation. I will evaluate my self-awareness while working in the group, as well as those around me. The way that I personally dealt with any issues that arose within the group and how that affected the group dynamics. I will also briefly discuss the roles in which each member of the group took and how role allocation affected, the group dynamics and the working relationships. Finally I will evaluate my work having discussed it with my fellow group members.
My strengths for my group are being able to look at things from the outside by both avoiding conflict and sitting back and assimilating things to make sense to me. To further strengthen these, I need to start speaking up more when the situation demands it so that my group knows where I am personally at and what I think of the situation looking inward. I will stop overanalyzing the situation and try and come up with something that can be improved later in order for the people around me know where I stand on the topics at
Cultural sensitivity occurs when people recognize and are aware that each country or various ethnic groups of people have their own set of experiences, beliefs, values, and language that affect their perceptions toward life. Addressing Cultural sensitivity permits people to comprehend that there are differences between cultures. Furthermore, having awareness in the differences between cultures permits a culturally competent person to communicate effectively with others that are outside of one’s realm. Some of the differences of Cultural sensitivity can be discovered while traveling outside of the country, such as through Cross-cultural sensitivity experiences. Likewise, a culture has its own norms and beliefs to how one should dress; how one should greet others, such as by referring to a significant individual by his or her first name or surname (comprehending which name should be stated first in foreign names); and/or what foods are permitted to eat or forbidden to eat or understanding what may offend a person (e.g. not accepting a home cooked meal). There are norms, taboos, cultural cues, and cultural etiquette standards that are significant to learning about one’s culture before exploring another country or while working with people who are from your country but who are part of another racial group. It takes time and patience to build a high level of Cultural sensitivity. Educating oneself with a culture’s psychology and its norms is significant toward achieving an increasing awareness toward Cultural sensitivity.
As defined in one of the articles studied, cultural awareness is considered “...the foundation of communication and it involved the ability of standing back from ourselves and becoming aware of our cultural values, beliefs, and perceptions” (Cantatore and Quappe). Once we are self-aware of our own culture, we are challenged with the task of interacting with others. As no two cultures are alike, it is our duty to separate our personal biases when trying to make sense of the actions of others (Cantatore and Quappe). This practice is often easier said than done; it can take years for us to condition ourselves to the level of cultural awareness that allows us to empathize with and respect those different than us. Though being culturally aware is
Working together with other people for an assignment can be a challenging task in some cases but luckily, I worked well with my group members. The decisions we made were anonymous although we paced ourselves individually when it came to completing our separate parts of the essay. As a group I believe that we connected well on an interpersonal level as all four of us were able to make alterations to any problem together . Furthermore, we did not give each other a chance to get angry at one another as we knew that this would only cause conflict that would disrupt our flow as a group. There was an equal divide in the amount of work that we all did; our contributions were fair and no one was lacking behind. In addition, my group members were great at keeping each other informed if one of us were not able to attend a group meeting; emails were sent out informing us what we missed and ideas that were formulated. Everyone in my group worked according to deadlines and in synchronization with each other; we did not have to nag anyone to complete work or wait on a member to complete their task.