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Conflict management in terms of group and team dynamics
Conflict management in terms of group and team dynamics
Group dynamics and conflict
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Introduction This report will go into detail and provide a self-analysis by looking at several topics. These topics are my ambiguity tolerance, my learning style using Kolb’s assessment, my dominant conflict management style, and my dominant reaction to dissonance.
Ambiguity Tolerance Ambiguity essentially just means uncertainty or unknown. In general, most people could say that their life is considered to be ambiguous to a degree as nobody knows exactly what will occur in their lives or in the future. This first assessment looked at our level of tolerance or intolerance for ambiguity, with higher scores correlating with higher levels of intolerance (Budner, 1962). As I scored rather high with a 75 total score, I would be considered very
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Managing conflict is based on the two behaviors of assertiveness and cooperativeness, assertiveness is dealing with one’s own concerns while cooperativeness is satisfying the concerns of others. These two behaviors lead to five basic ways to responding to conflict which are competing, collaborative, compromising, avoiding, and accommodating (Griffith & Dunham, 2015). Competing is high in assertiveness and low in cooperativeness. Collaborative is high in assertiveness and in cooperativeness, while avoiding is low in assertiveness and in cooperativeness. Accommodating is high in cooperativeness but low in assertiveness, meanwhile compromising is the middle of both assertiveness and cooperativeness (Griffith & Dunham, …show more content…
As I do not like to deal with ambiguity, knowing what I should do in the group is key for me to feel comfortable to speak up in the group. Being an assimilating learning style, I may seem not involved in group activities yet be thinking about things and working them over in my own mind to better make sense to me. The avoiding conflict management style and flight dissonance reaction are very similar and both mean that I will generally not get involved with any conflict that pops up in the group unless it is something major or directly involves me as a party in the issue.
My strengths for my group are being able to look at things from the outside by both avoiding conflict and sitting back and assimilating things to make sense to me. To further strengthen these, I need to start speaking up more when the situation demands it so that my group knows where I am personally at and what I think of the situation looking inward. I will stop overanalyzing the situation and try and come up with something that can be improved later in order for the people around me know where I stand on the topics at
The purpose of this paper is to explore conflict and ways to manage it. I chose to explore this topic in depth because conflict touches all of our lives. Whether it is at work or in our personal lives. Like most people when you have a bad day at work; I have a tendency to bring the frustration home. Frustration at work causes me to be in a bad mood; hence that makes me argue with my spouse.
Some of my key strength’s in dealing with others include my ability to teach others, deescalate situations by recognizing and acknowledging the perspectives of others, and my willingness to be of assistance.
Four sources of conflict presented by Lamberton & Minor (2014) are content, values, negotiation-of-selves and institutionalized will be discussed. Awareness of and knowing what causes conflict is important in strategizing ideas and plans to resolve them. Explanations and examples of these four sources will follow. The outcome and process of resolving conflict can affect what direction and success we achieve personally and
Conerly (2004), further states two things attribute to the way conflict is managed. One is the importance of meeting your own goals and the other is the importance you attribute to relationships and wanting to get along with others.
Avoidance of conflict has always been a part of my life. I don’t identify with conflict being a means to an end. I strive for harmony in all areas of my life and am overly sensitive to what I identify as negativity. This perspective has resulted in me going to extremes to please another or being exceedingly sensitive to what is meant to be constructive criticism. For example, when I get questioned on my approach on a particular situation, I get instantly defensive because of my heightened sensitivity to keeping everything in accord. I now realize that it is not always black and white when it comes to conflict; there is a grey area. Sometimes there needs to be differences to come to a mutual
Huan, L. & Yazdanifard, R. (2012). The Differences of Conflict Management Styles and Conflict Resolution in Workplaces. Business & Entrepreneurship Journal. 1(1), 141-155.
Conflict management is a strategized approach to understanding the complexity of conflict within any environment. Sources of conflict can derive from many avenues and include such things as scare resources to personal beliefs and work styles and lack of communication. Conflict is said to be inevitable and subjected to time and change. However, many organizations, including the federal department, have created functional methods through the use of historical theorist to become better aware of contribution and resolutions into conflict management. The criminal justice system within the United States have been subjected to many conflicts that hinder the progress of adaptability. What has been uncovered throughout decades of research is that human conflict is intertwined into the very fabric of our society, making it a formidable adversary.
Being a leader is not a small feat. A leader must gather, than motivate a group for a common goal which may pose as a difficult task at times. Various personality types will deal with conflicts within a group in diverse ways. Humans are engrained with the fight or flight reflex. A person’s personality may shape their conflict resolution skills and improve relationships within a group. To be an effective leader an individual must be mindful of their personality; this will enable them to become more comfortable when dealing with conflict within their group. A beneficial tool called the DISC personality assessment which is based on the theory of psychologist William Marston (1928). This theory was established between four different personality traits which include: Dominance, Inducement, Submission, and Compliance. A leader can learn to use their personality to resolve an inevitable conflict within a group.
The Keirsey Temperament Sorter II identified my temperament as artisan, and the classic temperament report identified me as an ISTP, or Introverted Sensing Thinking Perceiving. The description of my temperament was dead on with my view of myself, especially the more in depth classic temperament. My strengths include an excellent ability to apply logic and reason to solve problems or discover how things work, and being high;y practical and realistic, however I will not function well in regimented or structured environments, as I will become bored or feel stifled. This temperament profile also correlates to my learning style, as the Keirsey Temperament Sorter II results also mention that I learn best hands-on, and states that ISTP’s are a master of their physical environment.
Interpersonal conflict is very common with many relationships. It occurs when two people can not meet in the middle or agree on a discussion. Cooperation is key to maintaining a healthy debate. More frequently; when dealing with members of your own family, issues arise that include conflict and resolution. During this process our true conflict management style appears “out of thin air”. (Steve A. Beebe, 2008, p. 191).
Thomas, K. W. (1992). Conflict and conflict management: Reflections and update. . Journal Of Organizational Behavior, 13(3), 265-274.
Before understanding how to deal with conflict, one must understand what conflict is. Conflict can be defined as, “any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups lead to opposition or antagonistic interaction” (Learning Team Toolkit, 2004, pp 242-243). Does the idea of conflict always have to carry a negative connotation? The growth and development of society would be a great deal slower if people never challenged each other’s ideas. The Learning Team Toolkit discusses three different views of conflict: traditiona...
First of all, tolerance for ambiguity means how easily a person can cope with a situation when a great deal is unknown. I have a greater intolerance for ambiguity. I scored 65 out of 100. That means that I do not handle a situation to the best of my ability when I do not know what is going on. A person may have a high tolerance for ambiguity if he or she does not value rules, procedures and regulations. For the most part, humans always want to know what’s going on. We can be very curious creatures that do not want to be left in the dark. The need to understand and clarify and find answers has leaded us to so many different types of advancements, especially in science and technology. In the long term, it’s served us well. In the short term, it can be a liability. It makes us want to latch on to an answer too quickly rather than live in the uncertainty for a bit longer to see if a more suitable or interesting response is still at hand. Unknowingly, we trade possibility for certainty. But being at 65 out of 100 isn’t bad at all...
According to McShane and Von Glinow, conflict is “a process in which one party perceives that his or her interests are being opposed or negatively affected by another party” (328). The Conflict Process Model begins with the different sources of conflict; these sources lead one or more parties to perceive that a conflict exists. These perceptions interact with emotions and manifest themselves in the behavior towards other parties. The arrows in the figure illustrate the series of conflict episodes that cycle into conflict escalation (McShane and Von Glinow 331-332).
In my Learning team, my personal strength is having good people skills. I meet and get involved with new people everyday whether it be work or school related. I enjoy speaking, listening and giving input to my team members so that they are aware that they can count on me to participate as a team player in our Learning Team. Good people skills are very important in a group setting because of all the di...