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Team work and communications
Communication within a team
Effective communication principles for working in a team
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Communication: Key to any group is the communication of its members. Realizing that we would be working together for a full quarter, the team members were quick to exchange cell phone numbers and email addresses. The cell phone numbers were key as texting proved to be the most efficient method to ask and answer quick questions from other group members while we were on the go and dealing with other aspects of our lives. According to Kirst-Ashman, four aspects characterize positive verbal behavior in effective task groups. These are an open communication structure, seeking feedback from each other and those outside the group, providing practical and useful feedback to one another to achieve group goals, and the ability to put to use the feedback …show more content…
For example, in the early weeks of our working together one group member was demonstrating with his or her body language (slumped shoulders, body slightly turned away from the group) and lack of eye contact some nervousness whenever we were faced with beginning a new task. Whatever the emotional origins of this behavior were, this group member was lacking the confidence needed to feel comfortable putting forth his or her ideas toward the group creation process. Without being overt in their intention, the other group members would strive to bring that person’s ideas to the group by gently asking them in an open and accepting way what they felt would add to our project. Having experienced this a few times, the person loosened up and became more willing to share …show more content…
Our group was highly motivated to make all decisions affairs of consensus. Any large questions regarding process or direction were decided by the group. After assignments were divided up, if a team member had a concern that his or her work would alter the intent of the group’s plan of action, a group email would be sent or in-class discussion would occur to determine the group’s desire. Additionally, as a last step, we would all convene and read through our entire presentations line by line. Interestingly, when this part of our process was mentioned to other groups it was inconceivable to them. This detailed read allowed us to make last minute decisions about wording as it related to best expressing our intent and preserved the integrity of the original section author. The “team leader” position rotated through the group. Generally speaking, the team leader was primarily responsible for stitching together the submissions from the individual team members after an assignment had been divided up into sections that could be worked on independently. The team leader also communicated with the group, generally through email, when sections were still requiring submission, or when seeking clarity regarding order or
Kirst-Ashman, K. K. (2014). Human Behavior in the Macro Social Environment: An Empowerment Approach to Understanding Communities, Organization, and Groups. Belmont, CA: Brooks/Cole Publishing.
Morales, A., Sheafor, B. W., & Scott, M. E. (2012). Social work: a profession of many faces. (12th ed.). Boston: Allyn & Bacon.
Kirst-Ashman, K. K. (2011). Human behavior in the macro social environment: An empowerment approach to understanding communities, organizations, and groups, 3rd ed. Belmont, CA: Brooks/Cole, Cengage Learning.
Wade, C. E., Cameron, B. A., Morgan, K., & Williams, K. C. (2011). Are interpersonal
Walsh, J. (2010). Behavior theory. In J. Walsh (2nd), Theories for direct social work practice (123-146). Belmont, California: Wadsworth Cengage Learning.
Engleberg, I., Wynn, D., & Schuttler, R. (2003). Working in groups: Communication principles and strategies. (3rd ed.) Boston: Houghton Miffon
Wilson, K. et al. al., 2011 - p. 78. Social Work: 'Introduction to Contemporary Practice'. 2nd ed.
Non-verbal communication is a way that humans interact without actually speaking; this has many effects that can be positive or negative. In “Cross-Cultural Communication”, LeBaron states, “we tend to look for nonverbal cues when messages are unclear or ambiguous” (2003). There is a widely growing demand in our society for the essential skills of communication; however, non-verbal communication is the most important way of communicating. As LeBaron explains non- verbal communication, “we use different systems of understanding gestures, postures, silence, spacial relations, emotional expression, touch, physical appearance, and other non-verbal cues” (2003). We, as humans, stereotype many non verbals and can misinterpret them causing discomfort and creating conflict (Sanders, 2014). The main places non-verbals effects are seen of importance are in relationships, schools, and in the workplace.
The social work profession is one of the primary institutions designed to help people negotiate the complicated systems in which they live. Its efforts have followed three major impulses. The most prominent of these is dealing with people individually, “case by case,” and seeking to remedy the psychological and social conditions that initiated their problems. Theories of responsibility vary among individual and social, moral, economic, and psychological factors–but those who seek help are seen as somehow personally inadequate, and the effort is made to render them more self-sufficient, psychologically stronger, and less dependent on help from the outside. This essay examines theories of group and group dynamics and how they are applied. We will first describe what may be understood by the terms `group`, and `group work` with specific regard to group work theory. We will then examine Schwartz’s theory of the social worker group stage development by describing each stage and relating this theory. This one-on-one approach to human problems is called social casework, and it has been the dominant feature of the social work profession since it’s beginning.
In a team-oriented setting, everyone contributes to how well the group succeeds overall. You work with fellow members of the group to complete the work that needs to be done. Having the right people in the correct roles is an important factor in measuring the success of a team, where you are united with the other members to complete the main goals. Every group is made up of definite strengths and weaknesses. Our team's 3-5 major strengths necessary to work accordingly consist of Informer, Summarizer, Orienter, Piggy-Backer, and Encourager. One of our strengths as a team is that we get input from everyone involved. Every member of our team is a leader in some way. Part of being a good leader is knowing how important it is to receive the best ideas from each member of their team. We attend group meetings where we discuss any challenges, issues, and problems. At these meetings, we often exchange ideas or brainstorm new ones with each other and come up with the best and most creative team solutions as potential answers to those perceived problems.
After completing the group task of preparing a presentation on, transferring individual facilitation skills into a group work setting, I will critically reflect upon my own participation. I will evaluate my self-awareness while working in the group, as well as those around me. The way that I personally dealt with any issues that arose within the group and how that affected the group dynamics. I will also briefly discuss the roles in which each member of the group took part and how role allocation affected, the group dynamics and the working relationships. Finally, I will evaluate my work having discussed it with my fellow group members.
Verbal and nonverbal communication is everywhere. Wilmot (DeVito, 2003) defines nonverbal communication as, “communication without words” (p.126). Nonverbal communication may, or may not be easy to pickup on, depending on who your are communicating with. For this paper, I decided to go out to the mall, and observe the people there. I would go in stores I like, look around, and closely observe people and their actions.
From the beginning, where we were unfamiliar with each other and became a team, my team and I had started to learn each other name and getting to know each other. Throughout each meeting, we slowly start to feel more comfortable and open minded with each other. Not only are we getting familiar with each other, each meeting that was held we progress of becoming an effective team member, we learn our strengths and weaknesses of everyone. During the meetings, we learn many concepts from the textbook, “Communicating in Small Groups: Principles and Practices” by Steven A. Beebe and John T. Masterson. We were able to learn different types of concept in the textbook and utilized it as a team to complete certain tasks. The three concepts that impacted my team and I are human
Communication is one of the most fundamental interactions between all species throughout the world, but in a hospital setting, it becomes a must. It is an ability that is shared by all living things, whether it may be a conscious choice or not. Communication can be classed in many categories, such as verbal, body language, facial expression, posture, attitude, tone and gestures. Due to the broad range of communication, every individual can interpret the interactions differently. Even though communication is second nature to most, knowing how to differentiate between effective communication and non-effective communication is crucial. In order to communicate effectively, knowing oneself and being self-aware of one’s behaviour can reflect on how
...tention to how people react to one another’s comments, guessing the relationship between the people and guessing how each feels about what is being said. This can inform individuals to better understand the use of body language when conversing with other people. It is also important to take into account individual differences. Different cultures use different non-verbal gestures. Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.