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Case study of employee engagement
Case study of employee engagement
Case study of employee engagement
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3.1 Employee engagement model Depending on the view of what it is, there are a few perspectives on drivers for employee engagement. As concluded in 2013 Trend in Global Employee Engagement by Aon Hewitt, engagement drivers are grouped in six major categorises of the experiences, including the aspects of quality of life, the work, the people, the opportunities, total rewards, and company practices (Aon Hewitt, 2013; see Figure 3.1). To be specifically, the general quality of life including job security, safety, and work-life balance is regarded as a foundation since these factors secure an employee’s life. For example, providing a certain number of working hours, occupational insurance, and healthcare programmes. In the work aspect, it contains giving empowerment and autonomy, satisfying the sense of accomplishment through meaningful work tasks. Employees need freedom and authority to make necessary decisions about the jobs instead of managers’ controlling everything. In terms of the people who employees work with, it is an important factor for pushing engagement. An effective internal communication is based on people, which result in a better relationship and collaboration among the whole organisation. The job opportunities for employees seem like targets for achieving; these chances motivate them to work harder. In addition, the sound programme of learning and development for employees is a way to accomplish their goals as well as an opportunity to enrich their careers and lives. Similarly, total reward like corporate reputation and recognition enhances the pride of employee and loyalty; moreover, financial and mental benefits, such as pay and prize, provide the basic incentives to trigger employee
Workers feeling, which includes competitive compensation and reward strategies, professional growth and development, career paths and succession plans and the organizations leadership and culture are contributing factors of employee engagement
Boston, MA: Pearson Sivarethinamohan, R. R., & Aranganathan, P. P. (2011). Determinants of employee engagement
The company motivates employees by providing “reward” and “engagement”. Reward is evaluating the employees properly and giving reasonable salary, and are divided into three parts:
Job satisfaction is an important issue to address within a work force because it ensures that the employees’ care and value is considered. If the company puts effort into making their employees happy with their work, then this will produce positive outcomes. This includes having more people wanting to work for the company, the employees will want to stay longer, increased productivity and the company will gain an exceptional reputation. When employee satisfaction is not addressed, the ...
The employee engagement has become a hot topic of discussion in the corporate world. There is no single accepted definition of engagement or recognised approach for measuring or raising it. HRM Practitioners have involved in quite a lot of study to understand employee engagement and its impact on the performance of the organisation. According to them, employee engagement is a level of commitment and involvement of employees towards their organisation and its value. An engaged employee works with his/her colleagues to improve their productivity within their job, for the ultimate benefit of the organisation.
Job satisfaction, Attraction and engagement, Appraisal and Reward, Workplace health and safety, Workplace freedom and rights, Flexible working
Employee engagement, a term devised by Gallup research group, is viewed as an important management tool for any company who wants to be an effective and productive organization. Researches have shown that employee can contribute positively to the organization vision and goal when a company engage them effectively. The employee will also feel more passionate about their work and have a sense of belonging.
Based off of the gratification an individual contains towards their work is job satisfaction. The productivity could either be positive or negative while the relationship between the productivity and satisfaction may not be consistent. There are multiple internal and external factors of job satisfaction that can impact the behavior of an employee and engagement over time. The way the worker’s attitude concerning their field effects the performance they perform on a daily basis. One who is satisfied with the job they maintain, succeed at what they do. “It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity” (L. Bradshaw
Performance is defined as a role of individual ability, skills and effort in a given situation. Performance depends on an individual’s perception, values and attitudes. Job performance is an accomplishment of the specific work related tasks or skills by an employee. Besides, employee behaviour is also necessary for an organization to be smooth, cooperate and communicate well in the organization to achieve gaols. There is some reciprocal relationship between job satisfaction and job performance. Satisfaction can cause performance, performance can cause satisfaction and rewards affect both performance and satisfaction. If employees are satisfied and committed to their job, they are more willing to take additional responsibilities without increasing their salaries. Then, their levels of commitments are high and they are more enjoyable in their work place. When employees are happy, they are more probably to have a positive attitude on life and more enthusiastic and productive. Otherwise, if employees are dissatisfied on their job, they are demotivated and they are not participating in any organizational activities, means lack of commitment.
The effectiveness and efficiency of each and every action in the organization, is dependent on every employee’s performance. It is clear that fostering employee engagement is a critical competitive advantage. So, how do we apply this? The key lies in recognizing and addressing both the commonality and the diversity of employees' needs and motivational factors. It is advisable to focus on addressing important needs common to the majority of employees; however without overlooking the minority needs, which may be important to smaller numbers of individuals, as they could also be likely to have significant impact on engagement and commitment levels. Individualized approaches are also needed to address employees' varied career goals, work interests, and motivational factors, the most desirable, rewarding and meaningful to them about their work to make effective decisions about how to help each employee identify and achieve career goals and how to match work assignments to employees' individual interests and motivational factors. Managers must get to know their employees well. This requires a considerable amount of time, as well as strong competencies in coaching and communication in order for interactions to be most effective in producing desired
Introduction Employee Engagement influences several conditions in the workplace, a workplace possessing high employee engagement levels uses best practices for growth, profitability, and business ethics. In the past, discussions about employee engagement spoke about the reasons to implement programs to boost engagement. However, leaders are required to improve engagement levels within their teams. At times the task poses difficulties because there is not a one fits all approach to effective leadership.
...s in the corporate world by setting new standards to promote and better satisfy their employees. We chose four leading companies in four different industries. The above analysis definitely reveals that perhaps one of the reasons why these companies are the leaders in their industry is because they are well aware of the importance of the work force. They mention in their mission statements as well that yes in deed customers are important but in order to make the customer happy they first need to motivate and satisfy the employee as well. According to Citibank, the general belief is that a happy worker is a motivated and loyal one. So keeping employees' spirits high is a sure-fire way of maintaining a productive workforce. A productive work force would ultimately lead to a healthy organization which would not only promote the society its working for but also itself.
Here are some figures that display how Employee engagement practices have bolstered up the efficiency and productivity of the employees and in return have augmented the profits of the companies. According to a new meta-analysis that was conducted by the Gallup organisation amongst 1.4 million employees, the organisations that focus on employee engagement practices to a large extent have reported 22% increase in productivity. These practices even impr...
To excel in the workplace, the expectations of an employee include more than what they do physically. They also include the mental and social aspects, particularly if that employee is expected to work with a diverse set of individuals to complete certain tasks. After all, all types of people seek out employment and discrimination in the workplace is unacceptable since all people deserve a chance to work for a living. Each individual has the responsibility to not only be able to work with others, but to make working with each other a pleasant experience so as to make teamwork and communication easier.With all parts of a company working smoothly, the success of the overall company is assured.
By implementing participatory management, this allows employees to participate in decision making and strategic planning. • By giving self-rule to work, this enables representatives to work autonomously • By providing feedback for their work, this allows employees to understand how poor or well they are doing. By increasing client relationships, this increases direct relationship between employee and his clients. The research methodology adopted in this research consists of the following steps: Procedure followed: Based on above understanding of job enrichment, I have identified factors by which job enrichment could be done. These factors are as follows.