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Every organisation runs by a self-constructed structure that makes their organisation unique and appealing to the customers. The structure that organisations build have three common characteristics; Distinct Purpose, People and Deliberate structure.
When an organisation has a distinct purpose, they have goals that work towards the direction of their organisation’s purpose to stay in business. In Punjab Grill (PG), we can see that the organisation’s distinct purpose is to offer their customers an array of innovative, top-quality and delicious North Indian style cuisine. This distinct purpose is reflected in Mr Jiggs Kalra’s attempts at reinventing the menu and using only high quality ingredients and Mr Singh’s goal is to make PG a successful
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PG has very specific employees in mind when hiring. They require talented chefs with specialised skills who have perfected the making of tandoor. They also require bilingual and cuisine -conversant staff in order to provide customers with an immersive experience in North Indian culture and cuisine. Other people in PG who also play an important part are Mr Singh and Mr Tan, who manage the administrative side, and the housekeeping employees who keep PG clean.
When the goals and people are set, an organisation needs a structure to run by. There are two types of structures, the traditional or open and flexible. PG’s structure takes on a more traditional approach with clearly defined job descriptions, regulations and rules, and managers who have a say on what the other employees
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Mr Singh has done this by ensuring that the chefs he hires already have specialised skill sets at making tandoor. This helps him cut down costs on having to train chefs without this skill set. He also shows effectiveness by making a decision of not removing the tandoor pomfret from the menu. If he removes this dish, less preparation would be needed, allowing Mr Singh to hire lesser chefs and ultimately solve his manpower shortage problem. However, he has made the effort not to remove the dish in order to fulfil the company’s distinct purpose and goals.
As the name suggests, fine-dining restaurants places a lot of importance in the food that they serve. As mentioned before, PG’s distinct purpose also indicates how consequential it is to serve high-quality North Indian cuisine. Therefore, in this case effectiveness is important. If Mr Singh wanted to be efficient, he would have removed the tandoor pomfret, however it would have led PG astray from their distinct purpose, causing customers to feel that PG has lost the element that made them unique and
The Organisation structure of a company addresses the fact that every organisation has specific units that are responsible for different roles and actions in the organisation and that no department within the organisation stands alone, they are intertwined. The organisational chart or structure should be designed to divide up the work load, responsibilities and roles to be done
In order for one to evaluate and identify with the diverse business structures, he/she must be aware of the meaning and standards that makes that structure. Various businesses functions in different ways as the world is full of technology and new structures, company cultures and new ways in which companies are run. In order to fully grasp the concepts of Organizational structure and culture in the movies, I will use the Movie Up in the Air and The Devil Wear Prada movies to analyze a business scenario from them.
The Different Ways Organizations Can Be Structured and Operated There are four major ways a company - organization can be structured and operate. P.C.G (o) Ltd I would dare say that is structured and operates with the functional structure. In order to make it clear and understandable I am analyzing here below the four ways that organizations can structure and operate. We will observe that all four structures have there advantages and disadvantages. In order also to assist you understand better the differences of the four ways that organizations can be structured see in Page 4 & 5 Figures 1,2,3 which are the layout of the organization charts for each structure: 1.
for good or bad, success or not. In this play, we can found there were
They employ around 35,000 people in 15,000 different jobs. The management ensures that all the employees perform their best in their jobs.
Editorial. Nations Restaurant News 11 Nov. 2005: n. pag. MasterFILE Premier. Web. 5 Mar. 2013.
Organizations must operate within structures that allow them to perform at their best within their given environments. According to theorists T. Burns and G.M Stalker (1961), organizations require structures that will allow them to adapt and react to changes in the environment (Mechanistic vs Organic Structures, 2009). Toyota Company’s corporate structure is spelt out as one where the management team and employees conduct operations and make decisions through a system of checks and balances.
To ensure that each guest receives prompt, professional, friendly and courteous service. To maintain a clean, comfortable and well maintained premises for our guests and staff. To provide at a fair price - nutritional, well-prepared meals - using only quality ingredients. To ensure that all guests and staff are treated with the respect and dignity they deserve. To thank each guest for the opportunity to serve them. By maintaining these objectives we shall be assured of a fair profit that will allow us to contribute to the community we serve.
Every restaurant is always responsible for filling up available positions. When it comes to recruiting employees McDonald’ uses several techniques and many of the positions they offer are advertised within McDonald’s restaurants. McDonald’s has one of the best recruitment histories in hiring quality staff that provides that outstanding service to consumers. Some of the methods used to recruit and be able to select is through ...
Organizational structure is the way that an organization arranges people and jobs so that work can be performed and goals can be achieved. Good organizational design helps communications, productivity, and innovation. Many organization structures have been created based on organizational strategy, size, technology, and environment. Robbins and Judge (2011, p. 504) listed three common structures: simple, bureaucracy, and matrix. In this post the author will describe the matrix structure, and discuss its advantages and disadvantages.
However, not only the high quality standards of food affects the business, the staff who are presently providing the service are entitled to establishes him or her self with their tone (the sound of the voice), manner (the level of maturity), language and body language well enough to satisfy the customer and to make them appreciated of feeling more welcomed and values them as a proper customer. E.g. if a customer was about to speak the staff operating the till would say hello, may I take your order please,' and when their products are given Thank you and please come again.'
We present best quality of food to the regulars customers with best presentation and excellent way of service.
Organizational structure indicates to how the work of employees and teams within an organization is coordinated. In order to obtain organizational goals, individual work needs to be coordinated and managed. Structure is an important instrument in obtaining coordination, as it appoints reporting relations (who reports to whom), designs formal communication channels, and portray how different actions of individuals are linked together.
The restaurant industry has become quite competitive in recent times. In an effort to cut costs restaurants are taking serious measures to improve their performance in relation to their competitors. Two of the most important steps that restaurants have undertaken in recent years are:
Most organizations fall under one of three organizational designs: simple structure, bureaucracy and matrix structure. The organizational design of a company suggests who makes executive decisions and how they are enforced. The organizational design is typically decided based on the size of the company and market place.