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Easy about communication in management
Importance of decision making in our daily life
Communication in a business environment
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Overview
After thirty years at the helm of Fortuga Artisans, Inc., a home décor manufacturing company, founded Peter Fortuga in 2011 announced his retirement to a staff of 600 individuals. Immediately, the board of directors searched for his replacement and found Doug Jeffers, a well-known interior designer, to replace Fortuga as Chief Executive Officer (CEO). A charismatic, hard-working, and well-connected individual, Jeffers appeared to be qualified through his innovative approach to lead the company to new heights.
Problems and Issues
However, Jeffers tenure as CEO was turbulent and within two years employee turnover increased with notable resignations from vice presidents and his executive assistant. Employees found him unapproachable,
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As a result, Jeffers personified the negative characteristics of charismatic leaders, and he is the antithesis of the positive attributes. The public perception is Jeffers gregarious, when in fact, he was unresponsive to feedback and disregarded company policies these traits embody a charismatic leader (Spahr, 2016). Additionally, his leadership style is autocratic rather than democratic, and while in particular industries that approach may be advantageous that is not the case at Fortuga. Furthermore, he was chauvinistic resulting in the resignation of two out of his three female vice presidents. As a result, employee engagement was at an all-time low and staff talked to Fortuga’s biggest competitor about employment opportunities. These characteristics reinforce the discernment, in addition to this other traits, he is a narcissistic leader too. According to Maccoby (2000), the negative traits of a narcissistic leader include poor listening and lack of empathy. At the same time, these leaders exhibit superior vision and have an inordinate number of followers, including the board of directors and public. …show more content…
For example, leaders must encourage an open dialogue and make sure all the key players are involved in the discussion. The goal is to have an open and honest conversation. As a result, the organization can reach decisions which are in the best long-term interest of the company (Harvey, Novicevic, Buckley, & Halbesleben, 2004). In effect, the leader can enhance team effectiveness through honest, and open participation in decision-making while empowering employees and managers. A level playing level and supplying each person with the necessary information to craft the best decision is a necessity. Kouzes and Posner (2007), examined leaders aptitude to inspire individual and determined passion is vital. However, inspiration and consideration of the team are essential. After all, having the skills to encourage people may mean the difference between success or failure at
Andrew Forrest – Evaluation of His Leadership The Interactional Framework for Analysing Leadership depicts leadership as a function of three elements – the leader, the followers, and the situation (Hughes, et al., 2015, p15). It has been held that a leaders experience and history in an organisation is important to his or her effectiveness in addition to how the leader achieved their status (Hughes, et al., 2015, p15-16). This thinking, when taken into consideration, sheds some light onto the cult status enjoyed by Forrest at FMG as everyone in the company knows about the hardships he endured to ‘make it happen’ and how much he has vested into the ongoing success of the business (Burrell, 2014, p147, p177 - 178). Figure 1 – An Interactional Framework for Analysing Leadership Source: Adapted from E.P Hollander, Leadership Dynamics: A Practical Guide to Effective Relationships (New York: Free Press, 1978) When one considers the framework in Figure 1, Forrest ticks the boxes with regard to the leader dimension in most aspects such as personality, position,
People feel more important to an organization when they feel like they are an individual, not just another member of the group. Everyone has differing opinions and ideas for how they think the organization should go. “By reaching out to everyone on [the leader’s] team, [the leader can] gain the benefit of a variety of perspectives.” (Cockrell 41). It is vital for leaders to listen to these different ideas because the organization could change for the better. If leaders do not listen to each individual, then members may feel like their voice does not matter to how the organization is
Mr. Blake took over the position, which was held by Bob Nardelli who was forced to resign his post over the controversy surrounding his lucrative pay package. However, the underlying reason had just as much to do with his handling of the transformation of the company after he took the reins in December 2000 (Azzato, M.). With no previous retail experience, Nardelli's gruff management style is said to have alienated several key top-level managers.
Kirkpatrick, S. A., & Locke, E. A. (2001). Leadership: Do traits Matter? Academy of Management Executive,5,, 48-60.
This is where transformational leaders excel in their roles as motivators and change agents; however, one characteristic that resonates most with followers is the leader’s ability to define vision and mission. Ballou (2015) used the analogy of an orchestra conductor possessing the musical score that provides the details for every participant in the ensemble. The ability of the leader to bring clarity to the vision enables followers to understand the ‘why’ of their hard work. While seemingly autocratic, followers accept direction from transformational leaders because they demonstrate selflessness and are most interested in the team’s success, not their own. These highly regarded traits can alleviate tension in diverse groups by focusing on the vision, not individual differences. While there are similarities between the servant and transformational leader, there are important differences as well. In the book, The Leadership Challenge (2002, p. 153), the authors suggested that transformational leadership affects not only the followers, but the leader as well, by raising each other to achieve the higher purposes of motivation and morality. Another vital component of transformational leadership is the fostering of participation when making decisions. It is never the intention of the leader to inject his or her opinion, especially at the onset of the process. This ability allows followers to arrive at consensus by encouraging team participation, which invites involvement and buy-in of the vision, while decreasing the likelihood of inter-team conflict. The true transformational leader inspires the team because they have achieved a high level of self-actualization, which allows them to encourage and recognize the achievements of others without feeling threatened. When followers are fortunate enough to be led by a transformational
Leadership is a communication process of a leader and individuals in which the leaders behavior or attitude directs individuals towards any goal effectively. It is widely believed that leadership creates the vital link between organizational effectiveness and people’s performance at an organizational level (Avolio, 1999; McGrath and MacMillan, 2000). The effectiveness of an organization depends upon the leader having an effective leadership style in order to effectively reach the goal of the organization; with it being one of the key driving forces for improving a firm’s performance. Scholars suggest that effective leadership behaviors can facilitate the improvement of performance when organizations face problems (McGrath and MacMillan, 2000). To effectively achieve leadership of individuals and organizational outcomes, four theories can be used; Fiedler’s Contingency Model, Hersey and Blanchard’s Situational Leadership Model, Vroom & Yetton Participative Leadership Model, and House & Dessler Path-Goal Theory.
Path-goal approach to leadership by House (1971) mentions that the roles of a leader involve primarily increasing individual rewards of followers to gain goal fulfillment and make the path to rewards seamless by clarifying, removing roadblocks and increasing followers opportunities for satisfaction (Dessler & Valenzi, 1977). The theory, which primarily feeds off motivation, has conquered as an acceptably rational explanation for an individual decision-making process. The days when organizations were able to function and prosper based on their product, service, or structural innovations are no longer sufficient to keep them afloat. Nowadays, companies are required to pay extra attention to the leadership process that makes things happen.
Persuading others of your vision requires knowledge and a clear strategy (Business Dictionary). Leadership is a natural quality that comes up as responsibility in exchange of having followers with, in return, the followers creating a leader. Concluding that leadership in general cannot be taught, as per the Trait Theory, we argue that it is different characteristics in different situations that result in good leadership. The Trait Theory points out that there is a certain type of person making a good leader, with the decisive factor being: having or not having distinctive qualities of being a leader. Despite that, being an effective leader still can be trained. External and internal influences impact the effectiveness and must be considered in order to succeed. Which leads us to the Behavioural Theory, thinking of what a good leader actually does. Kurt Lewin developed three leadership types such as the autocratic leader who is a maker, someone who makes decisions without consultation with others. Contrasting, the democratic leader who consults with others (a team, for example) before making a decision. Laissez-faire leaders, as the name already indicates, occasionally lets other people make decisions, doesn’t
Leaders are the individuals who help to create options and opportunities. They help in identifying the choices and solve the problems. They build commitment and coalitions. Leaders do this by inspiring others and working along with them to construct the shared vision of the possibilities and commitments of a better group, organization or community. They engage the followers in such a way that most of the followers become leaders in their own right. The variety of demands of an increasingly complex world very often require that leadership be shared by most of the members of an organization, in appropriate ways for different situations. A leader is the on...
Leaders have a responsibility to ensure that the organization is running effectively. In addition, the decisions that are made should be in the best interest of the organization, therefore, the leader should ensure that the decisions are moving the organization closer to its vision. According to Manning and Curtis (2015), there are 10 qualities that influence the leadership process: Vision, Ability, Enthusiasm, Stability, Concern for others, Self-confidence, Persistence, Vitality, Charisma, and Integrity. Leaders have to consider these 10 qualities when making effective decisions about the organization. Conversely, when these qualities do not influence the decision-making process for leaders, the organizational leader is not possessing
Discovering what motivates this leader to lead is the belief that this she was sent to this earth to help others become autonomous and self-reliant; to help groups overcome their fears, to prepare the way for followers to embark upon their own progressive journey to help lead teams to authentic happiness. Therefore the proposed vision for this project oriented organization will be: “to strive to lead, the best way, every day (Crawford, 2013)!” Brilliant leaders comprehend their personal and professional strengths and seek prospects where their unique profici...
In the twenty first century, leaders are required to build a greater impression in which people believe in strategy, trust in management decisions, and trust in their work. Once people believe in management choice, there will be enthusiasm inside an organisation. Such an environment helps the organisation growing or flourish. A doing well leaders create a surroundings in cooperation inside and outside the organisation. (Subir chowdbhury management, 21c financial times prentice hall (2000)
To inspire and influence others, a leader must have many skills and abilities. As motivational speaker Jim Rohn, states, “ the challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.” (2010) Moving an entire group of individuals toward a singular goal is a considerable undertaking. Without effective communication skills and a clear vision of what needs to be accomplished, one will feel like they are trying to herd cats rather than leading.
Has perception of charismatic leadership changed the playing field for the types of leaders that organizations are in search of? Many feel that the weight of the leader’s charisma as the focus of leadership needs to be re-examined. As a result, the charismatic leader may be viewed probably as one of the most contentious leadership styles because of the focus on the leader’s personal characteristics, often defining them as narcissists. Given the large number of narcissists at the helm or corporations today, the challenge facing organizations is to ensure that such leaders do not self-destruct or lead the company to disaster (Maccoby, 2000).
By allowing for employees to be increasingly engaged in workplace activities, they are then given the opportunity to develop new skills. Most leaders also encourage for employees to participate in team building activities so that any employee would be more comfortable and have stronger chemistry when working with other members of their respective departments, and with other employees in the company as a whole. Leaders are capable of motivating their subordinates through a series of actions, such as words of encouragement, acts of appreciation, and allowing for employee involvement in key decision making processes in the company. For instance, leaders who appreciate, constantly encourage and assist in the improvement of the tasks performed by their subordinates will be able to build a strong and healthy employer-employee relationship. This good relationship instils the traits of confidence in employees and motivates them to enhance their performance. Excellent leaders commonly try to develop a dialogue or establish open communication with their subordinates. Employees who are well