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Observation of non-verbal communication
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Recommended: Observation of non-verbal communication
It’s generally accepted in our society that “first impressions are lasting.” (Great Quotes) I find it interesting that most people, myself included, don’t always plan to make a good first impression in their day-to-day lives. We usually work hard at first impressions for job interviews, first dates, and presentations but rarely consider that we are constantly making first impressions on others. It may be the checkout clerk in a grocery store, the secretary answering the phone, or the person we cut off from a parking space. I was also fascinated at the presentation of John, the subject of this assignment, on the webpage. It would be interesting to know if my first impression of John would have been different had the titles “Introvert” and “Extrovert” not been so prominently placed above the description. Also, I wonder if the picture next to these descriptions may have skewed my initial impression. It reminds me of the subliminal advertising and promotions we often see in movies. Just as picture placement and subtle facial expressions can influence a victim’s police lineup answer.
From my experience, many people are generally influenced by the style, cleanliness and general appearance of someone they meet for the first time. We can also form first impressions of someone by speaking with them on the phone. Do they sound well-spoken? Do they sound upbeat and positive? There are also subtleties we can pick up from people’s non-verbal communication. I recently listened to an audio book about neuro linguistic programming (Boothman, 2000) that suggested even our faintest movements can have a profound impact on how others perceive us.
It was a combination of all of these ways of perception that lead me to my initial impr...
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...e’re able to see that’s really a great fun guy but can be influenced by his work and home life, just like the rest of us. While we’d probably all like to be extrovert John, our situations may prevent us from making that great first impression all the time, in every situation. So, I believe, it comes back to treating other people like we want to be treated and not rush to a snap judgment but rather put things into context and allow people their foibles.
References
Boothman, N. (2000), How to make people like you in 90 seconds or less. New York: Workman Publishing Company, Inc.
Clark, D.R. (2010), Concepts of Leadership. Retrieved March 20, 2011 from http://www.nwlink.com/~donclark/leader/leadcon.html
English 18th Century Proverbs. (n.d.). Great-Quotes.com. Retrieved March 20, 2011, from Great-Quotes.com Website: http://www.great-quotes.com/quote/1376420
Americans sometimes have trouble making first impressions.Although many factors can affect someone's first impression, Statistic show that 55 percent of first impressions is actually about appearance and body language. Which means depending on how someones day is going can potentially affect their first impression.How people first present themselves the first time they meet can change they way someone may view their character.
For example, working in a surgical ward, a nurse was discussing with other colleagues about a certain patient who was in the holding bay, talking negatively about her lifestyle choices, when approaching the patient for the first time when arriving into the suite, she refused treatment from any of the nurse staff on the shift as she was upset at the things the nurse had said. First impressions influence people’s judgments of others and their willingness to engage in any further communication (Boc and Franklin, 2013).... ... middle of paper ... ...
First impressions are created by a composite of signals given off by a new experience (Flora, 2004). The judgment of these impressions depends on the observer and the person being observed (Flora, 2004). When you meet someone for the first time it takes about three seconds to be evaluated by the observer (Mind Tools, 1996-2011,). During this time the person forms an opinion about you based on your appearance, your body language, your demeanor, and how you dress (Mind Tools, 2996-2011,). Impressions are important to us because they are impossible to be reserved and the set the tone for all the relationships that follow (Mind Tools, 1996-2011).
Motion picture actor Will Rogers once said, “You never get a second chance to make a first impression.” So have you wondered why that someone treats you differently than others? Possibly see you a certain way? Or think about you in a particular fashion? All this happens because of the impressions you make and how your peers process it. A first impression is the event where one person encounters another person and forms a mental image of that person. It only takes 1/10 of a second for us to judge a person and create an image about them (Wikipedia). Although you may not know it at first, you are constantly judging others while they in turn watch and make speculations about you.
Carly and her boyfriend of six months, Marc, recently got into a large argument because Marc prioritized his friends over Carly, when they only see each other around once a week. Carly must make a decision about whether they should separate, or if they should try and salvage their relationship. For the benefit of her current and future relationships, Carly must see that her differences with Marc are creating an unhealthy relationship dynamic. However, Carly’s relationship can be salvaged by deciding her priorities and working towards healthier methods of communication with Marc. In order to ensure that she will have a healthy relationship, Carly must decide what her priorities are.
Impression management is a social phenomenon that occurs in our daily life both consciously and unconsciously. “It is the act of presenting a favorable public image of oneself so that others will form positive judgments.” (Newman 184) Our first impressions of a person are always based on physical appearance and we compare them to the norms of our society. We can all admit to the initial meeting of a person and first noticing their age, gender, race, or other ascribed characteristics. Our cultural norms are ideas such that fat is “ugly” which are very different across societies and time. Also, impression management is an idea of how individuals interact in different social situations. “Sociologists refer to dramaturgy as the study of social interactions as theater, in which people (“actors”) project images (“play roles”) in front of others (“the audience”).” (Newman 169) This is our human need for acceptance and way of managing the impressions we give others and perform what we think people want to see. Our social life is governed by this concept but it only works with effective front-stage and back-stage separation. Our front-stage is the visible part of ourselves that we allow others to see unlike our hidden back-stage self.
Any communication interaction involves two major components in terms of how people are perceived: verbal, or what words are spoken and nonverbal, the cues such as facial expressions, posture, verbal intonations, and other body gestures. Many people believe it is their words that convey the primary messages but it is really their nonverbal cues. The hypothesis for this research paper was: facial expressions directly impact how a person is perceived. A brief literature search confirmed this hypothesis.
Psychology, (2014). Solomon Asch: Forming Impressions of Personality. [online] Available at: http://www.all-about-psychology.com/solomon-asch.html [Accessed 5 May. 2014].
Solomon Asch (1946) conducted a study to see how people form impressions. Participants were given a set of traits describing a person. The list included Warm, Cold, Polite or blunt (among others). Participants rated the Generosity, Happiness, sociability and popularity (among other words) of the new person.
As humans we determine how we interact with others based on information we hear, and based on the information given we already create a mindset for our behavior. Although
Lenny Laskowski (1998,1), president of LJL Seminars, notes that people always form an initial impression the first time they come in contact with someone, regardless of whether it is in person or whether it is over the telephone. Every other contact after that first time either supports or conflicts with that first impression. If a good first impression is created, the relationship grows from there, but if a bad first impression is created, “the relationship with that person can be an uphill battle.”
With regards to human behavior, studies show that social perceptions are formed as a mixture of experience and expectations of how a individuals defining physical or overriding characteristics will impact how we imagine that person to be for instance through their ethnicity, nationality, religion, class or if they are living with a disability. These assumptions are often deep-rooted and formed in childhood.
It's been shown and proven that the first moments of meeting someone we observe and form an opinion. The problem with the idea though is stereotypes. Societies biggest downfall is that we define people by their appearance or by what they do. This may be the big idea on why our appearance impacts us and why we care so much. So we can fit as a stereotype?
First impressions from the social perspective is the issue at hand, when viewing the importance of first impressions, and then taking in account the environment that one is in, then lastly viewing the important role that first impressions play throughout the course of a relationship such a friendship. The importance of first impressions is essential to the development of relationships be it for a friendship or just merely business acquaintances, the role of first impressions is resounded throughout the course of that relationships. How you are perceived has a very basic bearing as to how you are treated. Your outward appearance plays a pivotal role in the compiling of a first impression, when you are viewed by others, a snap decision is made about you that people will hold in their minds whether subconsciously, or conscientiously that first moment that they laid eyes on you. Also the way that you portray yourself comes into play at this point, your social skills are the main focus of the first impression after the mental image of you is implanted in the person’s mind. Your social skills would reflect how you wish to present yourself to the people that you are meeting, if you wish to get along then you take a route that would help you get along in your company of the people that you are meeting.
The way you move can give off multiple signals . Your facial expressions, your movements, your body positions and your postures are some easy ways to tell how the person feels. Clothes can also help show if you are confident or you do not really care. Body language is easily misinterpreted. If someone does not move very much it usually means that they are nervous. Your nerves can also be shown if you look pale or talk like you are nervous. People who look uncomfortable are usually nervous about something. Acceptance and reassurance can be shown by smiling at someone. When someone is confident they will look everyone in the eyes and speak clearly. Body language can communicate almost anything. It can com...