The Importance of Non-Verbal Communication

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Introduction

Non-verbal communication has been a major factor contributing towards our day to day lives. In terms of design and workplace as well as cultural variations non-verbal communication plays an important role in these places. It includes the usage of the human’s subconscious mind to construct a series of facial expressions, hand gestures as well as the usage of the human’s vocal tones which indeed causes a form of effective communication if used in the right manner. For example, when parents use non-verbal communication to infant children who are not yet familiar with verbal communication itself when effective this might create a form of assurance to those infants who may in turn respond to the message in a much positive manner. According to Zmorenski (N.D) article he mentions that Albert Mehrabian conducted a study and has found out that “55 percent of how humans communicate in face-to-face” Mehrabian himself concluded that “38 percent of human communication is voice based” (Zmorenski, n.d).Which clearly shows the importance of non-verbal communication in our daily routines.

Workplace

Actions may speak louder than words especially when it’s applied in the workplace. For example, hand gestures and facial expressions may make verbal communication a lot easier especially when instructions keep coming to an employee from the higher chain of command. Ray stresses about the word ‘ morale’ and how this word can affect the workforce around an employee (Ray, n.d). For instance, a high labour morale might cause much better results especially when it comes to teamwork meanwhile a low labour morale causes a vice-versa effect on the organization as a whole. This explains the reasoning behind the contagiousness between co-workers i...

... middle of paper ...

...e potential language barrier between cross-cultural relations.

Works Cited

Lunenburg, F. C. (2010). Louder than words: The hidden power of nonverbal communication in the workplace. International Journal of Scholarly Academic Intellectual Diversity. 12(1).

Wang, H. (2009). Nonverbal communication and the effect on interpersonal communication. Asian Social Science .5(11).

Ray,L. Nonverbal Behavior in the Workplace.Global post. Retrieved from http://everydaylife.globalpost.com/nonverbal-behavior-workplace-2851.html

Yammiyavar, P., Clemmensen, T., & Kumar, J. (2008). Influence of cultural background on non-verbal communication in a usability testing situation. International Journal of Design, 2(2), 31-40.

Zmorenski,D. Keys to Better Workplace Communication. Reliable plant. Retrieved from http://www.reliableplant.com/Read/29184/better-workplace-communication

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