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Conflict resolution workplace short case study
Ethical dilemmas encountered in the workplace
Conflict resolution workplace short case study
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Ethical issues are completely unavoidable in any workplace that someone would become involved in. “They happen every day, there is always some sort of issue that comes up.” Said Jon Murphy, Vice President of US Sales at Sumitomo Machinery Corp. of America. Ethical issues arise in all areas of the workplace. Whether that be in a production booth in California, or at a corporate office in Virginia. I even experienced quite a few ethical dilemmas at the news station I did an internship at over the summer. Wherever there are employees, or just business happening in general, ethics will have a part to play eventually.
There are three main categories that I have researched and have been witness to over the past few years: honesty, respect, and,
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Truth. The first one is honesty. Now this can have any number of different meanings. As a film maker one of the areas that many tend to make their occupation with is something to do with freelancing. The problem that comes with freelancing is dealing with equipment. When you are working for someone else that is lending you equipment, you take on a responsibility for that equipment. It is easy to not take good care of loaner cameras if they are payed for by someone else, but if you intentionally neglect to take care of it, then it that is practically stealing from the company or person to whom the equipment belongs. The second category of ethical issues is respect. Over the summer I worked for a local news station in Charleston West Virginia called WCHS. I spent quite a lot of time in the video control room with the directors. The main complaint that every single one of them had was that the management at the station did not respect them. They were overworked and understaffed. All the blame seemed to always be put on the director’s shoulders if a problem were to happen during the broadcast. The final category is truth, and there is a large amount of lies or deceit that can go into filmmaking or live production.
However, this does not always have to be the case. In certain instances in filmmaking, there are title slides or warnings that say, “Based on a true story.” Having this can make a movie more desirable to go see, more people will want to go watch it if they believe it actually happened. For instance, in the 1996 movie Fargo it starts of saying “This is a true story. The events depicted in this film took place in Minnesota in 1987. At the request of the survivors, the names have been changed. Out of respect for the dead, the rest has been told exactly as it occurred.” This, statement made at the beginning of the film is completely untrue. Now, granted it probably got more people talking about it and brought more people into the theatres to watch it, but it is not the truth. This isn’t mercenarily what will be dealt with as a filmmaker or producer every day, but it is a possibility that could possibly be brought …show more content…
up. Honesty I contacted Jon Murphy, the Vice President of US sales at Sumitomo Machinery Corp. of America. I wanted to learn more about workplace ethical issues and the business side of them. He gave me an example of specific times where an ethical issue involving honesty helped save the company a client and possibly make more money in the future. The issue was that they had just gotten an order for a single machine to be delivered to the customer. Somewhere along the way between the order, and the salesman, they were charged for two machines instead of just one. Jon Murphy luckily caught this mistake, but had a decision to make. The customer didn’t know the full prices of the machines, so they could have easily just paid for two and received the one and never known. However, Mr. Murphy decided to contact the salesman and inform him of the mistake, and make sure the problem was fixed. A few weeks later, Jon received a call from the customers personally thanking him for fixing the mistake. They were so happy that they decided to continue business with Sumitomo and Mr. Murphy. This allows for more fixability in the price later on and an established trust that will last a while. When I first started to do business overseas, I was worried I wouldn’t be able to bring anything to the table. I can’t speak all the languages and I was worried I just wouldn’t be able to help at all. But overseas, it makes a world of difference having an American on your business team. Everyone wants to do business with an American. The American law systems are set up that if something goes wrong, it will be fixed. People put more trust in Americans because they have more confidence in them. (Murphy, 2016) The most common and serious ethical issue to dealt with honesty that Mr. Murphy brought up was cheating on expense reports. There were cases where employees under his leadership were misusing things like company gas cards, or misusing client expenses. There is a law that if you are spending money on clients, you can only give them what they can use in a single day. This would include things like meals, taxi rides, or concert tickets for that night. If employees start giving clients things like wedding presents with company money, that is when it becomes illegal. Expenses like this are not only found in office buildings of machinery companies. Talking to clients and producers will undoubtedly be a part of any filmmaker’s life. Having this kind of honesty earns respect from others and is beneficial to the Christian life. It can help the testimony you show as a Christian as well. In a world of lying and deceit like the Hollywood film industry, a Christian with good morals and honest workplace ethics will stand out. It takes your entire life to build up your reputation, and only one minute to completely tear it down. (Murphy, 2016) Respect During my internship at Charleston news station WCHS, I talked to a lot of the management and the directors at the news station.
I came into the station at a particularly stressful time for the full-time employees. Two of their main directors were gone for the summer so other directors had to take on more responsibilities which, in part, made their jobs much more stressful. During my time, I saw a majority of the management show disrespect to the directors who would have technical difficulties out of their control happen on air. It came to the point where directors where receiving warnings because of these technical glitches. One day while I was observing in the director’s booth, the show had a particularly noticeable video glitch that happened on air. The director was furious and felt like he was going to get blamed for it, when the producer started to show him disrespect for it, he stood up, started yelling, and walked out of the booth. I had the opportunity to talk to the senior director at the station after this happened and he said that it was only a matter of time before one of the directors when and did something like this. The following weeks, the directors were shown more respect and given lighter workloads. The relationships between management and the workers were far from perfect, but continuing to get better even my last week at the station. The director was never punished but was given time off and a different shift from the management that he had been working
with. Proper respect is necessary for a work environment like this one. When employees start to feel disrespected, they preform worse when called upon and do not respect you back if you are in a position of management. Respect is something that is craved in the world of filmmaking. There are only a few directors that even non-movie buffs even know the names of because of the amount of respect they have in the industry. As a Christian filmmaker, respect is hard to come by. Christians are most often not taken seriously in the field of filmmaking and television. The shows and movies they tend to produce are usually preachy and disrespectful of the medium. Respect for other filmmakers and the art of filmmaking is absolutely necessary. In a world where respect is your legacy, you have to show others respect before you earn any yourself.
Nurses practice in a complex environment. Providing the best patient care centers around moral, legal, and ethical values (Laureate Education, 2012). Ethical, moral, and legal principles must guide a nurse’s professional practice. The purpose of this paper is to discuss the conceptual frameworks, describe a dilemma in the workplace, analyze the moral, ethical, and legal implications, and finally, discuss the leadership affect of my particular leadership style on this dilemma.
I see ethical dilemmas regarding mechanical, electrical, and plumbing situations on a daily basis. The first ethical dilemma I have heard in construction was one where a project manager was allowing some of his workers to take junk scrap metal off of the job for them to sell. At first you would think that this was wrong and that he shouldn’t have been allowing them to do that and that they should all get in trouble. However, in this particular situation it is not unethical because the company doing the work had no plans of using the scrap metal and they were just going to dispose of it and waste it. So what seems unethical here was actually ethical if you knew all the circumstances surrounding the situation.
Twenty years after its premiere, the movie remains a quotable classic. Laurie Ulster Mar 8, 2016 26 SHARES 23 0 0 Frances McDormand won an Oscar for her role as police chief Marge Gunderson in "Fargo." (Photo: Gramercy Pictures/Photofest) Frances McDormand won an Oscar for her role as police chief Marge Gunderson in "Fargo."
The Business Dictionary defines ‘ethical issues’ as “problems or situations that require a person or an organization to choose between alternative courses of action which must be evaluated as right or wrong.”
In Module 1, Kindred Todd faced quite a few ethical dilemmas that included her values and technical ineptness. The first predicament was tested her personal morals and ethics. According to, Cumming and Worley, OD practitioners are dealing more and more with value conflicts with powerful outside groups (Cummings & Worley, 2008). Kindred was immediately faced with the issue of knowing what was ethically correct but being told the unethical approach was the best in order to benefit the client and her job security. Although compromising is one of the many skills of organization developers there are still morals that should be followed on each assignment. Kindred, know that deceiving the clients was unethical, took the first step to working on behalf of the client and immediately involved her superior, Larry, to resolve a potential conflict In the project. While her actions went in vain when she told her boss to remove her from the project and provide the client with a more qualified resource, Kindred did what she thought to be the best approach.
In the business field, there are many different ethical issues. The main problem that will be addressed is fundamental issues within a company. This problem not only will affect consumers, but also the business itself. Businesses will face ethical issues such as, trust and integrity, equality, and commitment, which may dealt with through the terms of Kantian ethics. Having ethics in the workplace is essential because they give good guidelines and laws that will help the internal functions of a business yet there are still disagreements on whether or not businesses should be allowed to exaggerate the truth while trying to sell a product.
As I think about ethics, I think about the events over that last 10 -20 years. It is my belief that companies has gotten away from their Authentic to have a greater bottom line. In light of all the scandals, from Enron to WorldCom to the Bernie Madoff Scandal, firms are beginning to focus more on social responsibility, ethics and corporate culture. Now more than ever organizations are more prone to implement or incorporate ethics as part of their new hire training part of the hiring process. In my opinion being responsible and accountable for you actions are very imperative in today’s business world.
An Analysis of Ethics in the Workplace Introduction of ethics Ethics can be defined as "a domain unto itself, a set of concepts and principles that guide us in determining what behavior helps or harms sentient creatures" (Elder and Paul, 2003). In today's society, it is becoming natural to question the relevance of ethics. Contestants on reality television shows are rewarded with sums as large as $1,000,000 for activities such as lying, cheating, backstabbing and otherwise playing the game. In the midst of downsizing, mergers and acquisitions, is it fair to hold corporate America to a high set of standards as they attempt to merely stay alive? Recent ethical catastrophes such as Enron and WorldCom make it clear that, now more than ever, companies must rely on a solid foundation of ethics if they are to succeed and keep quality employees.
In the business field, there are many different ethical issues. The main problem that will be addressed is fundamental issues within a company. This problem not only will affect consumers, but also the business itself. Businesses will face ethical issues such as, trust and integrity, which may be dealt with through the terms of Kantian ethics and Utilitarianism. Having ethics in the workplace is essential because they give good guidelines and laws that will help the internal functions of a business, yet there are still disagreements on whether or not businesses should be allowed to exaggerate the truth while trying to sell a product.
Overall, ethics in the workplace is important for maintaining work flow and making everyone involved satisfied with their fellow colleagues. Not only that, but strong ethics helps keep your company, agency, or corporation credible to others using your products. If you participate in unethical practices, many consumers will not trust your product and you will not have repeat business. The same thing goes for professional geographers; if you participate in unethical practices, your information, data, and/or research will be discredited due to the unvalued approach. It is important to ensure that these ethics are being used and that we treat the products/data, the people we work with, and the work place with respect.
Ethical principles matter and are important in the workplace because our actions do have a significant effect on all of those around us. An ethical organization is founded not only on ethics, but also on values, morals, integrity, and character. In addition, an ethical organization will also be a lawful one. Ethical behavior establishes a professional standard for performance and is something that a society assimilates an organization as being. Due to an ethically structured business, an organization can actually improve the community around it (Sherman, 2017). Attributable to this, ethical principles in the workplace are important to help ensure organizational reputation, compliance, financial return, and to instill a working environment of
Ethics in the workplace is a very important thing to have. Without a sense of ethicality in the workplace there are many things that could go wrong. You could even end up losing a job because of a lack of ethics, or other consequences could be felt due to a lack of caring or morality. The workplace is a place that you should show respect and dignity, and a deeper sense of ethics is very important in order to uphold these senses of morality. Workplace ethics, which include such things as behavior, integrity, commitment, teamwork, and other things, are important, if not required, in most workplaces and can help to improve performance and morale for workers and employers.
Ethics is the responsibility of each individual person, but starts with the CEO and the Board of Directors, setting the right tone at the top and moves down through the organization, including setting the tone in the middle. A company’s culture and ethic standards start at the top, not from the bottom. Employees will almost always behave in the manner that they think management expects them, and it is foolish for management to pretend otherwise (Scudder). One of the CEO’s most important jobs is to create, foster, and communicate the culture of the organization. Wrongdoings or improper behavior rarely occurs in a void, leaders typically know when someone is compromising the company
Possibly but not certainly important, attention to ethics in the place of work assist to make sure that when leaders and managers are strenuous in times of confusion or an unstable state of affair, they hold secure a strong moral compass. Ethical principles provide the foundations for various modern concepts for work, business and organizations, which broaden individual and corporate priorities far beyond traditional business aims of profit and shareholder enrichment. Ethical factors are also a significant influence on institutions and public sector organizations, for whom the traditional priorities of service quality and cost management must now increasingly take account of these same ethical considerations affecting the
When working a job there will be opportunities for unethical behavior, behaviors that have been deemed wrong by the government, company, society, or the industry. People with good personal ethics usually have no problem with industry ethics, because industry ethics have been thoughtfully chosen to be in step with popular personal ethics that have been deemed correct. If a person already had personal ethics that kept them from lying to others, they would not have a problem with professional ethics that says all employees should treat customers with respect and honesty. There are also times when professional ethics have to crossover to people’s personal lives. An example of this would be a psychologist. Their professional ethics state that they are not allowed to discuss their patient’s personal information with anyone else. This would also have to be applied when they are not on the clock. They would not be able to talk about a patient at the grocery store for