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Relationship between employee engagement and organizational success
Relationship between employee engagement and organizational success
Relationship between employee engagement and organizational success
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“How can organizations build employee commitment and loyalty?” In business, relationships between employers and employees are an important factor that will affect every part of an organization. Furthermore, they relate to management between superordinate and subordinate in business. The employers and employees should have a role that are suitable for their position which will develop good relationship in order to be able to develop employee commitment and loyalty. To keep a good relationship in companies, the employers should have some method that will help the employees involve with the organization suitably. One method is involving by using commitment and loyalty. This essay will discuss the benefits and two major methods for encouraging them more commitment and loyalty which are workplace environment aspects and personal aspects. In terms of understanding employee commitment and loyalty, Kumar and Shekhar (2012) state that ‘Loyalty is the willingness to make an investment or personal sacrifice to strengthen the relationship’ and they also state that commitment lead to loyalty which means it has relation between commitment and loyalty. The benefit of building a sense of commitment and loyalty among employees is building employee ability. Kumar and Shekhar (2012) state that …show more content…
The internal factors, Robisson (2006) suggests that working may identifies employees’ self-awareness and increases appreciation and rewards but it depends on psychological factors which are the individual differences. The psychological contract is unwritten expectations which they can receive in return from devoting to organization. Briner and Conway (2004 cited by Robisson 2006: 21) state that long-term job security is exchanged in order to receive loyalty from the employees. In term of understanding psychological contract, it is important to discuss about external factors which may affect internal
... Factors affecting employees’ organizational commitment–a study of banking staff in Ho Chi Minh city, Vietnam. Journal of Advanced Management Science 2(1), 7-11
Having employees with a high level of motivation is what the company wants to see in them because it means that they are more likely to handle the pressure of the job as well as provide quality service to the customer, making the customers return. Making sure that the employees stay motivated is important because it is what is beneficial to the company as well as making the employee’s time working more satisfying. Though being motivated is a good characteristic to have, it can be hard with keeping up the fast pace to many customers while providing quality service to each of them. Similarly, dealing with some customers can be difficult which leads to an employee feeling unmotivated. After all, each employee must remain sincere to their customers at all times. This is a reason why the job can be so stressful and what can cause the employees to be unmotivated to conti...
The second implication for the Boston Market was unable to retain skillful employee, lost of key employees, lost of skills and knowledge, turnover cost. The implication is the observation that comes out from Sash, AJ and April. These three people are very talented in their jobs. They are fast learner, very energetic in their work, and have a positive thinking. Boston Market needs to retain their talented employee in order to keep the important source of competitive advantage from others competitor. Therefore, employers must take good care of their employee in order to retain the employee and give them trust and loyalty because it is the foundation of relationships in the organization to achieve the organization’s goal (Aguenza & Som, 2012).
Motivation is a critical role of management mainly because a manager’s job is to get work done through other people. Therefore a manager needs to understand that each employee has different vales and beliefs and as such different things will motivate them. That being said there are certain aspects of the job that a manager can improve to increase employee satisfaction and commitment, which are linked to the level of which an employee is motivated to work. The purpose of this paper is
Allen,N.J. and Meyer, J.P. (1990) `The measurement and antecedents of affective, continuance and normative commitment to the organization' Journal of occupational Psychology in L. Fulop and S. Linstead, Management: A Critical Text, Macmillan, South Yarra, 1999, pp 259
... Vandenberghe, C. (2004). Employee commitment and motivation: A conceptual analysis and integrative model. Journal of Applied Psychology, 89(6), 991-1007. doi:10.1037/0021-9010.89.6.991
The creation of a strong working psychological contract is dependant on the commitment and effectiveness of the employee within in the organisation. The extent to which their own expectations of what the organization will provide for them and what they owe the organisation in return must match the organisation’s expectations of what it will give and get in return (Schein, 1965).
In the past 20 years, the technology has been improving as well as the behavior of human. Another change that has been significant enough in the workforce is the generation. Since the baby boomers is reaching the retirement ages, the workforce changes its face. During the change of the pace there are many issues regarding the younger generation. Though, the unprepared new labor force brings another issues to the most company. As the new age begin, the company is struggling with the high demand of spending and low output level from the employees. This event challenges the human resource management on the search of potential employees. The consideration breed the pros and cons whether to keep, train and improve or recruit and change the force. The essay will provides the thorough exploration to oversee the positives of developing dedication of the employees. The method will be used are research and case discussion. The objective of the written report is to provide an insight of the importance of loyalty from the employees.
Psychological contract is the unwritten contract that illustrates a set of expectations exists between the individual and the organisation (Sonnenberg et al, 2011). Svensson & Wolven (2010) point out that it can be a relationship between the members of a group, the people who work in the same company, department or organisation, several groups or parties in an organization, etc. It includes the work performance requirement, job security, training, potential development, compensation and subside. Psychological contracts are the mental representation based on belief or perception, so it may help the employees and employers get rid of a complicated employment relationship. For instance, the employees and employers may understand very clearly about the terms and conditions and what they have been agreed upon. The perception of each individual is very important and essential (Ekelund et al, 2010, 1438). Thus, when they work in a high competitive group, it could motivate them to implement their work consciously. Combined with a few exceptions, some researches cite that psychological contract is only regarding to the employee–manager relation and the term that mostly...
We can build customer loyalty by revealing the values to the customer. Customers will often go out of their way to support companies that share their values. We can build employee allegiance by revealing the values to the employees.
Employee trust has a direct effect on the performance of a particular workplace. Depending on the attitudes of employee to the management, this effect can either be good, bad, or a mix of both. Management and employees tends to have conflict within organizations due to various issues, but mainly because of the questionable reliability of employees towards their manager. The success of a workforce is dependent on the financial performance, labor productivity, and product or service quality which is controlled by the employee, but when employees start slowing down their performance to protest with the management, then something is wrong on how things are handled by the owners. According to Brown, McHardy, and Taylor, co-authors of an economic article that pertains to UK workers, employees’ trust are subjective on the four qualities, often called as trust measures, that an effective manager must possess: (1) managers are relied to keep their promises; (2) managers treat employees fairly; (3) managers deal with employees honestly, and; (4) managers are sincere in attempting to understand employees’ views. Their research shows that when employees are assured that the managers meet the four conditions above, the financial performance, labor productivity, and product or service quality are “a lot better than average”. Employees work performance are increased and trust is also strengthen between employees and employer.
Employee retention is a practice in which the employees are convinced to stay in the organization for the most period of time or until the accomplishment of the plan. There is no scarcity of opportunities for a capable person. There are countless organizations, which are looking for such employees. If individuals are not satisfied by the job they are doing, they might switch over to some other more appropriate job. In today’s upbringing it turns out to be very imperative for organizations to retain their employees (Dibble, 2000). Employee retention is supportive for the organization with that of the employee. Employees today are diverse. They are not the ones who don’t have first-rate opportunities in hand. As soon as they dissatisfy with the current organization or the job, they switch over to the next job. It is the duty of the organization to keep their paramount employees (Phillips and Connell, 2003). Employee retention concerns taking measures to convince employees to remain with the organization for the most period of time. Today employees’ retention has become the major issue for organizations. Hiring knowledgeable workers for the job is essential for an organization. However retention is even more crucial than hiring (Inkson, 2007).
Loyalty is defined as a strong feeling of support or allegiance. I agree fully with this definition. Being loyal is one of the most important of th...
Organizational commitment is the strength of an individual’s identification with an organization. There are three kinds of organizational commitment: affective, continuance, and normative. Affective commitment is an employee’s intention to remain in an organization because of a strong desire to do so. Continuance commitment is and employee’s tendency to remain in an organization because he or she cannot afford to leave. Lastly, normative commitment is the perceived obligation to remain in an organization (Nelson & Quick, 2013, pg. 62).
This study examines the performance management and reward strategy used in Unilever to retain and motivate their employees for a long term. Both intrinsic and extrinsic rewards are given to employees to make them loyal and to utilize their skills to further improve the performance of Unilever. Almost all the factors of reward strategies and performance management are discussed and evaluated accordingly. Performance of the employees might be get affected if the rewards are not given to employees, so to motivate them furthermore the Maslow Hierarchy of need theory is also recommended to Unilever to make their employees loyal.