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The importance of listening skills
Effective listening strategies
The importance of listening skills
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Empathy is an important part of the human experience. When we empathize we connect with others, feel what they are feeling, understand others, love and feel loved. People want to be heard and understood, even if their viewpoints differ from those of another person. There was a time when families engaged each other in dialogue. Thoughts, ideas, and beliefs were shared face to face, without being concerned that judgment was being passed. We live in a world today that has access to information in the single click of a computer mouse. Hidden in anonymity behind a computer monitor we can lose the ability to effectively communicate with other human beings. Sometimes that anonymity makes us bolder in our conversations and less concerned about the opinions, feelings, and views of other people. Does the opinion of someone else really matter? Do we really care what other people think? Is the way in which we view another person skewed when we fail to exercise empathy? These are some of the questions we must ask when determining if we are an effective empath. Willingness to listen and understand the thoughts of another person enriches our life and makes us a better person and contributor to the progression of the human family. Learning to empathize is the key to understanding and becoming an active listener. Without empathy as a part of our communication skill set our thinking will be short sided and narrow.
Experts say that our brains are wired to connect. Author Daniel Coleman in the book entitled Social Intelligence The New Science of Human Relationships writes, "Neuroscience has discovered that our brains very design makes it sociable, inexorably drawn into an intimate brain-to-brain linkup whenever we engage with another person"(Col...
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... can communicate with each other from across opposite sides of the planet with the click of a mouse. What has not changed since the beginning of time is the need to be heard and understood. We as human beings are empathizers by design. All the infrastructure is in place, but the skills to be a good listener and process the information into understanding takes practice. The time for caring what others think is now. Every voice needs to be heard and validated as a part of our human family. We cannot look upon another person and because of the way they talk or dress or most importantly think cast their feelings and thoughts aside. This is our time on this planet to make a difference in the lives of every person we meet and invite into the circles of our lives. Empathy is the key that unlocks to door to understanding and closes the door of hatred and short sided think
According to Arianna Huffington in the article “Empathy: What We Need Now”, during hardships and instability of society, empathy is needed to find solutions to those issues. Huffington writes about how empathy is needed in our country in order to produce a positive social change. She begins by giving an example of a movement that Martin Luther King created and how empathy was a part of this movement. King as well spoke of how empathy is the sign of living. To become involved in the situations of humanity in order to improve it, displays that empathy is the core of a human’s existence. After reading this article, I do agree with Huffington about how individuals need to fully understand and put themselves within the situation to fully comprehend the issue to solve.
Empathy is used to create change in the world by reaching out to the emotions of people and attending to them. It is used to help others learn and decide on matters that would not be reasonable without feelings attached to them. Empathy helps bring together communities that would have long ago drifted apart, but instead welcomed all who were different. Empathy is the ability to understand and share the feelings of another. This attribute of human-beings really allows us to not only attend to situations as if they were our own, but it allows us to feel most of what others feel because humans are very much alike in some ways. In many of the articles and novels that we have read this quarter, characters from different pieces of context have portrayed empathy whether it was toward
Empathy and Social Change in To Kill a Mockingbird, Milk, and Guess Who’s Coming to Dinner Empathy: “The action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experiences fully communicated in an objectively explicit manner” (according to the Merriam-Webster Dictionary). When we think of social change, several of the themes in the literature we have discussed are based upon this concept of empathy. In To Kill a Mockingbird, there’s the repetition of the idea that you should stand in someone’s shoes before judging them. In Guess Who’s Coming to Dinner, we see a liberal family who finds it difficult to accept interracial marriage when having to personally deal with the issue. In Milk, Harvey discusses how the gay movement has a better chance if more people come out, where if each person knows at least one “homosexual” there’s a better chance of the movement gaining public approval. For social change to occur, one needs to be aware of and sensitive to the issues at hand, and conscious of how everyone’s lives are differently affected in one way or another. Empathy is an important vehicle for creating lasting social change.
In the nonfiction book Social:Why Our Brains Are Wired to Connect by Matthew D. Lieberman, the author discusses research with neuroscience relating to how strongly humans yearn to connect with one another. The book includes studies about very relevant topics such as how praise and positive feedback heavily impact one’s feelings and opinions of themselves. The author also relates evidence in the book to underlying feelings that human beings have such as selfishness and the need to please others. By using specific examples and experiences that are both personal and research based, he is able to illustrate how people see themselves personally, others around them, and how they are able to make a connection between the two. Lieberman is a professor
Burton defines empathy as the ability to not only recognize but also to share another person’s or a fictional character’s or a sentient beings’ emotions. It involves seeing a person’s situation from his or her own perspective and then sharing his or her emotions and distress (1). Chismar posits that to empathize is basically to respond to another person’ perceived state of emotion by experiencing similar feelings. Empathy, therefore, implies sharing another person’s feeling without necessary showing any affection or desire to help. For one to empathize, he or she must at least care for, be interested in or concerned about
Empathy is imperative to teach kids from a young age in order to help them recognize mental states, such as thoughts and emotions, in themselves and others. Vital lessons, such as walking in another’s shoes or looking at a situation in their perspective, apprehends the significance of the feelings of another. Our point of view must continuously be altered, recognizing the emotions and background of the individual. We must not focus all of our attention on our self-interest. In the excerpt, Empathy, written by Stephen Dunn, we analyze the process of determining the sentiment of someone.
Ruch & Julkunen (2016) further define empathy is attempting to put ourselves in another person’s place to understand their sentiment. This gives us the ability to perceive the service users views and feelings. According to David Howe (2013) if there is no empathy this can this can make it difficult for the conversation to flow consequently the service users’ needs could be overlooked this would make it difficult to sense the service user’s emotions. However Tsang (2016) disputes that empathy can constrain the ability to understand a person or their sentiment due to language, or ethnic differences. These can be barriers making it difficult to understand the person and the empathy can be
To be able to understand how empathy works between a certain group of people, it is necessary to know what empathy means. I found an interesting definition of empathy, as a crucial component of the helping relationship, a need to understand people ' distress, and to provide supportive interpersonal communication. Empathy is the ability to recognize the emotions of others. Empathy does not mean that we live other people’ emotions, but it means that we understand other people ' emotions from our experiences. Empathy does not mean to cancel your personality, but to understand how people perceive the reality. It is the ability to read information coming through nonverbal channels. In this
This classic love story describes how people can change once they interact with other people. Moreover, this is an example of how human beings in general need interaction to be normal functioning citizens of society. Having relationships, can make a person feel better about him and can possibly revolutionize or emerge a personality that was quiescent due to lack of interaction. This video demonstrates many facets of interpersonal communication.
Empathy is essential to maintaining healthy relationships and to developing a deep understanding of people's needs. Those who do not empathize may seem narcissistic and have an inability to form strong bonds. A mother who shows no empathy cannot make sense of her daughter's unique perspectives and the two are sure to clash.
The reason why I believe empathy is an important quality to have when working with others is because you get a chance to look at something through someone else’s perspective. When working with others or just listening to someone’s problems, empathy is needed in order to understand what a person is going through and gaining the person’s trust. When others see that you can feel the same way as him or her, they begin to open up. I noticed a big change when I began to empathize with others, not only did they feel comfortable being around me but they were able to talk to me about issues in their life. By having empathy and being there for the students, I learned that having empathy with students would help me to earn their trust and be able to help them with their
Now the initial reason for our lack of empathy towards others could be how we don’t communicate with others. Communication shouldn’t be over Skype, Facebook or on Twitter. I don’t mean that texting or calling someone
“Empathy is the ability to understand and accept another person’s reality, accurately perceive feelings… (Potter, 2013).” When my patient stated that both of his grandmothers had dementia which in turn means his parents and his self also have a chance of getting dementia; I used empathy by stating “It must be hard to know what might be ahead.” Because I was able to see the situation from the patient view it helped the patient to open up more about his fears. By knowing the patient’s fears, it will benefit the care team if the patient were to be diagnosed with
Technology has brought us closer and squeezed the distances, but in reality, it has taken us away from each other. The rapid growth of technology has brought about significant changes in human lives, especially in their relationships. The latest technologies have turned this world into a “global village” but the way humans interact with each other, the types of relationships and their importance has changed a lot. The advancement in technology has brought us closer, but has also taken us apart. In the past, the means of communication were limited.
Empathy also assists me to be helpful to my workmates. If I put their feelings at heart, I will manage to assist them when need be. They could have problems not only at the work place but also in their social life. This may be a hindrance to their productivity at work. In this case I can step in on their behalf. By being helpful to my patien...