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Emotional intelligence case study
Emotional intelligence case study
Personal reflection on emotional intelligence
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Many psychologists and scientists came up with a topic that can help billions of people. The topic is Emotional Intelligence (EQ or EI). Even though, the idea was put out there, not too many people know about the topic. The few that heard of EQ always misinterpret this magnificent subject. They believe that Emotional Intelligence is just recognizing emotions. Actually, Emotional Intelligence is more complex than that. Emotional Intelligence (EQ or EI) is the ability to perceive, control, and evaluate emotions. It also helps a person communicate effectively, empathize with others, overcome obstacles, and resolve conflicts. Emotional Intelligence affects a person’s performance, physical health, and mental health.
When an individual works, his ability to accept challenges and take on manageable work and making sure that the tasks is being done in an effective and efficient way is classified as performance. A person, who has bad performance, usually comes from tiredness, the inability to recover, and/or sleep deprivation. When worrying thought sneaks into the mind, facing difficulties is hard, but instead of paying attention to the task that is at hand the mind wonders on problems like the paying of the bills, feeding the children at home, and other miscellaneous. Worrying about these assets causes a person to become overwhelmed and will cause bad performance. In a situation like this one, knowing and developing Emotional Intelligence would be crucial. Emotional Intelligence lets a person know that he is worrying too much and that if the work is done properly he will be able to get paid and pay for all those assets that have been on his mind. Also Emotional Intelligence helps a person who is overworked keep calm and thinks before any action is taken.
Emotional Intelligence has four components self-awareness, self-management, social awareness, and relationship management. Self-awareness is the “keystone” to realizing oneself (Goleman 47). That is the first step a person who is developing this skill will take. Self-awareness is recognizing one’s own emotions. Once a person has acquired self-awareness, self-management is there to keep those strong and uncontrolled emotions in check. For example, an individual can act out of anger without thinking because the person’s strong emotion is overpowering. Once self-management is developed a person knows what to do to calm himself.
The other two components have to do with taking other’s feelings into consideration.
Emotional Intelligence, also known as ‘EI’, is defined as the ability to recognize, authoritize and evaluate emotions. The ability to control and express our own emotions is very important but so is our ability to understand, interpret and respond to the emotions of others. To be emotionally intelligent one must be able to perceive emotions, reason with emotions, understand emotions and manage emotions.
Emotional intelligence is the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions. (Ledlow & Coppola,
(Yoder-Wise, 2015, p. 7). Emotional intelligence involves managing the emotions of others while owning personal emotions. According to Skholer, “Researchers define emotional intelligence (EI) as the ability to recognize/monitor one’s own and other people’s emotions, to differentiate between different feelings, and to use emotional information to guide thinking, behavior, and performance.” (Skholer & Tziner, 2017).
Emotional intelligence (EQ) is the ability to communicate non-verbally with one’s emotion and others to promote continuous collaboration while managing ones’ leadership position (Harvard Business Review, 2015a; Nahavandi, 2014). The needed traits of EQ are self-awareness, self-motivation, self- regulation, emotional management, good listening skills and social skills, and most importantly empathy for others (Lynn, 2008; Nahavandi, 2014). Therefore, conducting my EQ will help me to assess my weaknesses as a future leader in the field of public health. Acknowledging the area needed for improvement may even help me to begin brainstorming ideas needed to overcome my weakness so that I can be more efficient when leading others.
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
Emotional Intelligence allows one to use their intelligence, empathy, and emotions to improve and heighten your gifts. Emotional Intelligence affects our personal performance in many ways. While it is true that we must have intelligence to get the job, we must be able to perceive, use, understand, and manage our emotions in order to perform to the best of our abilities. In addition, to controlling and using our emotions, we must also be able to understand and influence the emotions of others around us. As the information presented in this class has shown us our emotions including our moods play a vital role in the amount of effort we give and the work we do. I can attest to this myself, just this week;
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
Khalili, A. (2012). The role of emotional intelligence in the workplace: a literature review. International Journal of Management, 29(3), 355-370.
Emotional intelligence is the ability to identify, use, and understand emotions in positive ways to relieve stress, efficiently communicate, empathize with others, overcome challenges, and to defuse conflict. By harnessing emotional intelligence, we can modify our own behavior and our interaction with other people. By utilizing high emotional intelligence, we are able to recognize our won emotional state and the emotional states of others, and engage with others in a way that draws them nearer to you (Cherry, 2015).
For moreover, Daniel Goleman (2004) explained that emotional intelligence plays an integral role in defining character and determining both our individual and group densities. It involves the ability in monitoring one’s own and others emotion, to discriminate among them, and to use the information to guide one’s thinking and action. It means to embrace the power of emotion intelligently, it involves abilities that may be categorized, into five (5) domains: (1) self-awareness, (2) emotional maturity, (3) self-motivation, (4) emphatic understanding, and (5) quality communication.
Emotional Intelligence is this ability for yourself to recognize and understand emotions for yourself and those around you. This ability helps you manage your behavior and relationships to get a better perspective for others. We citizens all have emotions, we use it all the time. It affects how we manage behavior, navigate social skills, and makes personal decisions that achieve great positive results. Of course we need to dig into the bottom of how it works, this ability is made up of four core skills that are made up with two primary sources: personal competence and social competence. How these two work is simple, personal competence is basically made up for your self-awareness and self-management skills (self-awareness is your ability to
Firstly, self-awareness is referring to a person who have a clear cognizance of their personality, including thoughts, motivation, beliefs, weaknesses, strengths and emotions, further this skill allows people to make a better decision (Path way of happiness, 2016). Next, managing emotion, in other word, self-management: handling suffering emotional in an effectual way, moreover knowing how to lead yourself to positive emotions and not falling to negative thought. Furthermore, thirdly, empathy is a significant aspect of emotional intelligence. Following to the research from Cherniss (2000) discovered that most successful people in the workplace and social life having a capability to identify other’s emotions. Lastly, skill-relationship, which is all those three combined together and use it in efficiently way. As a matter of fact, by Goleman (2012), part of human’s brain supports social and emotional intelligence due to the neuroplasticity of the brain has a great influence on repeated experiences that influences to present and future decision. In addition, the executive function helps to manage emotion and helps one’s paying
Emotional intelligence: This is most difficult concept to understand and master. This is the ability of the individual to manage the emotions of their own and of others. It can also be termed as “steer smarts” which is mostly possessed by executives of the company in order to maintain the relationship within the company as well as with the stakeholders. There are four important features of EI models are:
An individual’s ability to control and express their emotions is just as important as his/her ability to respond, understand, and interpret the emotions of others. The ability to do both of these things is emotional intelligence, which, it has been argued, is just as important if not more important than IQ (Cassady & Eissa, 2011). Emotional intelligence refers to one’s ability to perceive emotions, control them, and evaluate them. While some psychologists argue that it is innate, others claim that it is possible to learn and strengthen it. Academically, it has been referred to as social intelligence sub-set. This involves an individual’s ability to monitor their emotions and feelings, as well as those of others, and to differentiate them in a manner that allows the individuals to integrate them in their actions and thoughts (Cassady & Eissa, 2011).
Not having emotional intelligence will bring selfishness and aggogance to the workplace therefore high emotionally intelligence will bring positive relationship between you and your workmates in your