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The influence of emotional intelligence on job performance
The influence of emotional intelligence on job performance
The influence of emotional intelligence on job performance
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Emotional Intelligence Final Paper Emotional Intelligence allows one to use their intelligence, empathy, and emotions to improve and heighten your gifts. Emotional Intelligence affects our personal performance in many ways. While it is true that we must have intelligence to get the job, we must be able to perceive, use, understand, and manage our emotions in order to perform to the best of our abilities. In addition, to controlling and using our emotions, we must also be able to understand and influence the emotions of others around us. As the information presented in this class has shown us our emotions including our moods play a vital role in the amount of effort we give and the work we do. I can attest to this myself, just this week; …show more content…
I put the assignment off until Thursday morning because I felt so bad and couldn’t concentrate. On Thursday morning, I was working the problems and I was having a terrible time getting the problem to come out right. I was getting frustrated and letting my emotions get the better of me. I stop and went back over my work and I realized I had written the numbers down incorrectly. I had let my emotions and mood affect my work. Once I recognized the problem, I slowed down and rechecked each problem as I went. Though we can’t always control the situation like in the case with the stomach flu we can control on emotions and responses. Yes, Emotional Intelligence effects organization engagement in many ways. Our ability to use and control of emotions affects how we interact with others in our organization. In order for our organization engagements to be productive we must use our emotional intelligence to find ways to embrace difference and look for common ground. As stated in the book, Primal Leadership, in order to achieve emotional stability we need connections with people. The effect emotional …show more content…
Emotional Intelligence plays a huge role in individual and an organization’s performance. In order to perform at our best we must not only recognize, understand, and keep our emotions in check but also help others to control and keep their emotions in check. This is apparent in the way emotional intelligence allows individuals and organizations to use their intelligence, empathy, and emotions to improve and heighten your gifts. Furthermore, emotional intelligence is a skill that can be learned and when repeated often can become a habit that can last for many
Emotional intelligence has been defined as “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions,” (Gantt & Slife 17). Psychologists John Mayer, Peter Salovey and David Caruso argue that some people have a greater emotional intelligence and a greater capacity than others to carry out more intelligent information when processing emotions. While on the other hand, psychologists Gerald Matthew, Moshe Zeidner, and Richard Roberts claimed that the concept of emotional intelligence, as it is defined now is flawed and has no reliable foundation in any of the models of human behavior such as biological, cognitive, coping, or personality.
The theory of emotional intelligence is relatively new, however the psychological theory has become prevalent and many entities have adapted the principles of this theory in order to enhance relations within the professional environment as well as increase performance which ultimately lead to a positive place of work. (Allan Chapman 2014)
Emotional Intelligence, also known as ‘EI’, is defined as the ability to recognize, authoritize and evaluate emotions. The ability to control and express our own emotions is very important but so is our ability to understand, interpret and respond to the emotions of others. To be emotionally intelligent one must be able to perceive emotions, reason with emotions, understand emotions and manage emotions.
Emotional intelligence is the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions. (Ledlow & Coppola,
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
Khalili, A. (2012). The role of emotional intelligence in the workplace: a literature review. International Journal of Management, 29(3), 355-370.
The ability to express and control our own emotions is vital for our survival in society and the work place but so is our ability to understand, interpret, and respond to the emotions of others. Salovey and Mayer proposed a model that identified four different factors of emotional intelligence (Cherry, 2015).
...sults were compared with those from another 140 supervisors, peers, and Regression analyses showed that there is a positive correlation between the emotional intelligence of managers and organizational climate. The results of the analyses also show that among emotional intelligence's factors, social awareness and self-awareness have more influence on organizational climate, while among organizational climate factors, credibility is most influenced by managers' emotional intelligence.”
Sy, T., & Cote, S. (2004). Emotional intelligence: A key ability to succeed in the matrix organization. Journal of Management Development. 23(5). 437-455
Now for the professional stuff, how much does Emotional Intelligence have on your professional success? Lets just say a lot, emotional intelligence is the strongest predictor of performance. Your emotional intelligence impacts most everything you say or do each day, and it can be developed. The pathway for your emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think about your experiences. They first however travel through the limbic system, the place where emotions are generated. So we have an emotional reaction to events before the rational brain is able to engage. It requires effective communication between the two parts of your brain. Emotional Intelligence has a huge system making it so much easier for you to control and stay aware of your emotions. Now, I’m going to tell you my experiences with Emotional
High emotional intelligence can improve work performance and its varied aspects can contribute to work differently. One aspect of emotion...
Applying these aspects of emotional intelligence has a significant enhancing effect on every aspect of life. It allows one to be self aware, improving the ability to process information about oneself accurately (Goleman, 2008). Emotional intelligence also affects management of mood in that it enhances one’s ability to manage emotions, create moods of positivity, and defuse bad moods. Emotional intelligence also comes in handy with regards to motivation of self. It increases an individual’s ability to overcome frustration, the ability to be persistent, ability to engage in tasks that are boring, but necessary, and to be involved in and cut out productive and non-productive actions respectively.
Not having emotional intelligence will bring selfishness and aggogance to the workplace therefore high emotionally intelligence will bring positive relationship between you and your workmates in your