Table 1. The Emotional Quotient INDICATORS W.M Descriptive Remarks 1. Emotional Literacy 2.71 Moderately well 2. EQ Competencies 2.67 Moderately well 3. EQ Values and Beliefs 2.73 Moderately well 4. EQ Outcomes 2.67 Moderately well AWM= 2.70 Moderately well Legend: 3.25-4.00(Very well); 2.50-3.24(Moderately well); 1.75-2.49(A little); 1-1.74(Not at all) Table 1 shows that the emotional quotient of the respondents with the grand mean of 2.70 means that the EQ of the daing producers is in average level. Thus the respondents need to increase their EQ for them to understand and to be able to perform their work more efficiently. They have their capability …show more content…
For moreover, Daniel Goleman (2004) explained that emotional intelligence plays an integral role in defining character and determining both our individual and group densities. It involves the ability in monitoring one’s own and others emotion, to discriminate among them, and to use the information to guide one’s thinking and action. It means to embrace the power of emotion intelligently, it involves abilities that may be categorized, into five (5) domains: (1) self-awareness, (2) emotional maturity, (3) self-motivation, (4) emphatic understanding, and (5) quality communication. You have an average ability for understanding how other people feel and responding appropriately. You know how to treat people with care and sensitivity (Kaia, B., …show more content…
The respondents are aware of their emotions fairly well, and quite understand and recognize their impact on work performance and relationship. According to Daniel Goleman (2002), self-awareness is the degree to which you are able to notice your feelings, label them, and connect to their source. Respondents’ emotional expression with an AWM of 2.58 further means that the respondents can relate to what others feel. The respondents did express their emotions freely. According to Daniel Goleman (2002), Emotional Expression is the degree to which you can express your feelings and gut-level instinct, allowing them to be used as an integral part of your daily action and interactions. Respondents’ rated their emotional awareness to others with the Average Weighted Mean (AWM) of 2.73 .This means that the respondents are aware and they understand what others need and feel, and that they are considerate of others’ feelings. According to Daniel Goleman (2002), emotional awareness to others is the ability to hear, sense or intuit what other people may be feeling, from their words, their body language, and their direct or indirect
Consider the second criteria of emotionality. Emotionality is one’s ability to feel and be affected by emotion. While all average individua...
Emotional intelligence is the ability to identify and manage individual’s emotions. Also one should be able to recognize other people emotions to help improve their life. Goleman shares five elements to the theory, which are self-regulation, awareness of your own feelings, motivation, empathy, and social skills. Having self-regulation gives people the ability to recover form emotional distress and manage one’s emotion. Motivation helps one stay in the task they want to fulfill. Empathy is the awareness of what others are feeling and social skills is the ability to cooperate with people. All of the elements are used to make individuals to be a better person, to complete their goals and bring others on track. This can bring great change to an individual at any given moment in their life and help them develop as a better
Emotional Intelligence, also known as ‘EI’, is defined as the ability to recognize, authoritize and evaluate emotions. The ability to control and express our own emotions is very important but so is our ability to understand, interpret and respond to the emotions of others. To be emotionally intelligent one must be able to perceive emotions, reason with emotions, understand emotions and manage emotions.
In this self-reflexive awareness the mind observes and investigates experience, and emotion itself. In short, it means being aware of both the mood and thoughts about the mood. Covey (1992:66) outlines self-awareness as the ability to think about the very thought process, which is a uniquely human ability. Covey stresses that humans are not their moods, they are not even their thoughts, and continue to say that self-awareness enables humans to stand apart and examine the way they see themselves. Wilks (1999: 13) describes self-knowledge as the understanding of how the individual functions emotionally. Mayer and Salovey in Hein (2001: 4) refer to the perception, appraisal and expression of emotions as the first of four branches of emotional leadership. They define it as the ability to identify personal emotion in physical states, feelings, and thoughts. It leads into the ability to express emotions, as well as the needs related to those emotions, accurately, and the ability to discriminate between accurate and inaccurate, honest and dishonest expressions of feeling. Knaus (1994: 6) describes self-awareness as the awareness of thought, actions, and feelings in the deepest being of the individual that block a successful process of
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
Emotional Intelligence Appraisal – MR & 360° Edition. Retrieved from http://www.talentsmart.com/media/uploads/pdfs/factsheet/EI%20Appraisal-MR%20&%20360%20Fact%20Sheet.pdf
Awareness exercises the theory of emotional intelligence, which perceives and identifies emotions, integrates them into thought processes then understands and manages the situation. Having a higher level of emotional intelligence views situations from an integrated holistic viewpoint (Marquis & Huston, 2015).
Mamta, M., & Gupta, A. (2010). Relationship of Emotional Intelligence with Work Values & Internal Locus of Control: A Study of Managers in a Public Sector Organization. Vilakshan: The XIMB Journal Of Management, 7(20), 1-20.
I consider myself as emotional awareness because I know what I feel and control myself to behave in a suitable way. Importantly, I realize how my feelings can affect my performance. This includes that I am self-control because I can manage my mood in any circumstance. Even though I work under pressure, I always keep calm and do not express my feeling to others. Since I worked in the theme park before, I see myself having service orientation for my social competence. I like to interact with the customers to see what are their needs and help to satisfy
In this report the importance of emotional intelligence and the different EI theories has been discussed. EI has become vital in our daily personal and professional life. In professional life it helps in the management of the conflicts and understanding the emotional level and the desires of the other person. At workplace the lack of emotional intelligence creates many issues. There should be proper education about the emotional intelligence. The Personal SWOT Analysis is way of judgment of individual character strengths, weaknesses, opportunities which can be gained and the threats which can face in future. This is the best way of judgment of one’s basic strengths so it can be used in best manner, weakness, so they can be overcome, exploration of opportunities and the management of the threats in best way.
Emotional Intelligence is this ability for yourself to recognize and understand emotions for yourself and those around you. This ability helps you manage your behavior and relationships to get a better perspective for others. We citizens all have emotions, we use it all the time. It affects how we manage behavior, navigate social skills, and makes personal decisions that achieve great positive results. Of course we need to dig into the bottom of how it works, this ability is made up of four core skills that are made up with two primary sources: personal competence and social competence. How these two work is simple, personal competence is basically made up for your self-awareness and self-management skills (self-awareness is your ability to
An increasing percent of the population begins to know the idea of emotional intelligence. This concept was firstly developed by two American university professors, John Mayer and Peter Salovey (1990) and they concluded that, people with high emotional quotient are supposed to learn more quickly due to their abilities. Another psycologist named Daniel Goleman (1995) extended the theory and also made it well-known. In his articles and books, he argued that people with high emotional quotient do better than those with low emotional quotient. In this essay, it will be argued that high emotional intelligence can influence work performance positively to a relatively high extent. Both benefits and limitations of a high level of EI in the workplace will be discussed and a conclusion will be drawn at the end of this essay.
Emotional intelligence has a large amount of number, which in common with social intelligence. Both of them are relevant with perception and understanding of other’s emotion, oneself and act cleverly way in interpersonal relationships. They are mood driver, a neurological and biological state of mind which are the significant key for human relationship, furthermore they are overlapping, interdependent and multidimensional. Additionally, found that most successful people seem to behave wiser in socially and emotionally, for instance, in the workplace and close relationships (Kang,Day, & Meara, 2005). However, each of them contains and focuses on different elements. According to
An individual’s ability to control and express their emotions is just as important as his/her ability to respond, understand, and interpret the emotions of others. The ability to do both of these things is emotional intelligence, which, it has been argued, is just as important if not more important than IQ (Cassady & Eissa, 2011). Emotional intelligence refers to one’s ability to perceive emotions, control them, and evaluate them. While some psychologists argue that it is innate, others claim that it is possible to learn and strengthen it. Academically, it has been referred to as social intelligence sub-set. This involves an individual’s ability to monitor their emotions and feelings, as well as those of others, and to differentiate them in a manner that allows the individuals to integrate them in their actions and thoughts (Cassady & Eissa, 2011).