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Emotional intelligence introduction
The role of emotional intelligence in the work place conclusion
The role of emotional intelligence in the work place conclusion
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Explain what Emotional Intelligence (EQ) is and how can this effect our relationships?
Emotional intelligence, is a form of intelligence that is developed when you have a more heightened sense of your emotional expressions and your characteristics. Additionally, the knowledge of the importance of human interactions and the emotional expressions and needs of other individuals.
Emotional intelligence, is highly important, according to Daniel Goleman, stated that the top 10% of top-performing individuals, have a sinisterly higher sense of emotional intelligence. Some of the traits of an individual, with higher levels of emotional intelligence are the following, strong confidence, the ability to bounce back after setback, as well as staying
Emotional Intelligence, also known as ‘EI’, is defined as the ability to recognize, authoritize and evaluate emotions. The ability to control and express our own emotions is very important but so is our ability to understand, interpret and respond to the emotions of others. To be emotionally intelligent one must be able to perceive emotions, reason with emotions, understand emotions and manage emotions.
(Yoder-Wise, 2015, p. 7). Emotional intelligence involves managing the emotions of others while owning personal emotions. According to Skholer, “Researchers define emotional intelligence (EI) as the ability to recognize/monitor one’s own and other people’s emotions, to differentiate between different feelings, and to use emotional information to guide thinking, behavior, and performance.” (Skholer & Tziner, 2017).
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
In looking at emotional intelligence, this is not a new concept. It can be traced back to Edward Thorndike study of social intelligence (Cartwright & Pappas, 2008). This type of intelligence is defined in “the ability to understand and manage people” along with taking this ability and applying it to oneself (Cartwright & Pappas, 2008, p. 152). The concept of emotions of how one deals with these internally and externally with others was discovered but it was difficult to measure (Bradberry & Su, 2006).
In the book Emotional Intelligence by Daniel Goleman, the central thesis that he tries to point out is that emotional intelligence may be more important than I.Q. in determining a person’s well being and success in life. At first I didn’t know what Goleman was talking about when he said emotional intelligence, but after reading the book I have to say that I agree completely with Goleman. One reason for my acceptance of Goleman's theory is that academic intelligence has little to do with emotional life. To me, emotions can be just as intelligent as your I.Q. In this essay I hope to provide sufficient evidence to show why I agree with Goleman’s thesis on emotional intelligence.
Emotional intelligence, or EQ, is the awareness and understanding of our emotions and the emotions of those around us, and the ability
Emotional intelligence is basically the capability to distinguish, control and judge the emotions. According to the research, emotional intelligence can be learned and it can be enhanced but on other side it is claimed that emotional intelligence is inborn feature (Cherry, 2014).
Now for the professional stuff, how much does Emotional Intelligence have on your professional success? Lets just say a lot, emotional intelligence is the strongest predictor of performance. Your emotional intelligence impacts most everything you say or do each day, and it can be developed. The pathway for your emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think about your experiences. They first however travel through the limbic system, the place where emotions are generated. So we have an emotional reaction to events before the rational brain is able to engage. It requires effective communication between the two parts of your brain. Emotional Intelligence has a huge system making it so much easier for you to control and stay aware of your emotions. Now, I’m going to tell you my experiences with Emotional
Emotional intelligence is the ability of a person to connect with others, build positive relationships, respond to the emotions of others, utilize self-control, and influence others. Altruism tends to occur when people take the time to notice and interpret the emotions of others. Higher emotional intelligence is associated with the knowledge and willingness to engage in altruistic acts. The level of EI influences the presence and degree of altruism.
An increasing percent of the population begins to know the idea of emotional intelligence. This concept was firstly developed by two American university professors, John Mayer and Peter Salovey (1990) and they concluded that, people with high emotional quotient are supposed to learn more quickly due to their abilities. Another psycologist named Daniel Goleman (1995) extended the theory and also made it well-known. In his articles and books, he argued that people with high emotional quotient do better than those with low emotional quotient. In this essay, it will be argued that high emotional intelligence can influence work performance positively to a relatively high extent. Both benefits and limitations of a high level of EI in the workplace will be discussed and a conclusion will be drawn at the end of this essay.
Emotional intelligence has a large amount of number, which in common with social intelligence. Both of them are relevant with perception and understanding of other’s emotion, oneself and act cleverly way in interpersonal relationships. They are mood driver, a neurological and biological state of mind which are the significant key for human relationship, furthermore they are overlapping, interdependent and multidimensional. Additionally, found that most successful people seem to behave wiser in socially and emotionally, for instance, in the workplace and close relationships (Kang,Day, & Meara, 2005). However, each of them contains and focuses on different elements. According to
According to Bradberry and Greaves, emotional intelligence is “your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships” (pg. 17). Emotional intelligence has two main competencies; 1) personal: pertains to self-awareness and management, and 2) social: relates to the observation and interaction with others. The competencies consist of four domains; 1) self-awareness: recognizing your own emotions and how they affect your thoughts and behavior, 2) self-management: one’s ability to control impulsive feelings and behavior, 3) social-awareness: understanding and picking up on emotional cues of others, and 4) relationship-management:
Goleman, D., 2005. Emotional Intelligence: Why It Can Matter More Than IQ. London: Bloomsbury Publishing.
Emotional intelligence: This is most difficult concept to understand and master. This is the ability of the individual to manage the emotions of their own and of others. It can also be termed as “steer smarts” which is mostly possessed by executives of the company in order to maintain the relationship within the company as well as with the stakeholders. There are four important features of EI models are:
It is a, “meta-ability, determining how well we can use whatever other skills we have,” (Goleman). These “skills” allow us to regulate our mood, control impulse, and persist in the face of frustration. Essentially, emotional intelligence is all about how we deal with strong feelings and what we do with them. The main components of being emotional intelligent has been dived into five main phases: self-awareness, managing emotions, marshaling emotions, recognizing other’s emotions, and handling