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Importance of communication in the health sector
The importance of effective communications in healthcare
The importance of effective communications in healthcare
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As humans, we are continually communicating with each other. With verbal and written words, humans can express love, hate, pain, and countless other emotions. According to Huber (2014), communication is defined as the process in which information is conveyed from person to person. Hence, communication is vital for any successful human interaction. In the same way, the method that health care professionals, nurses, and nurse leaders, use to communicate with each other is vital to the successful delivery of patient care. Not only do nurses communicate with patients, they also routinely communicate with other health care professionals. The purpose of this paper is to discuss a critical thinking exercise that involves Nurse Aminta Parra, who oversees …show more content…
Ideally, the team should consist of providers involved in resources needed for discharge. To not only construct the team, but to also facilitate the critical pathway, Nurse Parra should use communication as a key strategy for the pathway implementation. At the core of effective communication is the fundamental uses of persuasion, negotiation, and bargaining (Huber, 2014). Consecutively, persuasion can be utilized by Nurse Parra to alter the preconceived ideas of others through arguments and appeal to logic. The communication method of persuasion could be used to change the minds of the physicians who have voiced that they will not follow any plan created by nurses. As Nurse Parra builds a rapport with the physicians and includes them in the planning process, the negative ideals could be altered. Effective communication can also be accomplished through negotiation. This approach takes a problem, and through group discussions, an agreement is made. Similarly, bargaining, uses a series of offers and counteroffers to discuss specific duties until an agreement is reached through the give and take bargaining (Huber, …show more content…
Tactics can be utilized by nurses to seamlessly remove the barriers that separate nurse and physicians. According to Eggertson (2012), improving relationships between nurses and physicians include opening and improving communication. Therefore, to improve the relationship between the aloft physicians and the nurse leadership team, Nurse Parra must include the physicians in the planning and implementation stage. Next, to assure the whole health care is willing to implement the critical pathway plan, Nurse Parra should consult and recruit ideas and approval from any leaders above herself. The scenario does not tell the reader whether the pathway plan has been approved by the facility head; therefore, Nurse Parra needs to gain the approval for financial funding, idea backing, and implementation support. High-performing facilities include those who gain support for improvement projects through the proper channels so patient care can be approved (Talbott, Watson, Tariman, & Sorenson, 2017). Nurse Parra should also assure that the dietary representative is contacted to assure that there is an open flow and communication between the nurses and dietary personnel. If dietary protocols are to be used by the nursing staff, dietary should relay what their interactions will be in the planning and when and how they can be contacted for any assistance
Not only is professional communication important in the portrayal of a good nursing image and behaviour, it also plays a vital role in patient care and health outcomes. The ANMC standards serve as a good guidance on the need to establish therapeutic relationship through effective communication. As nurses spend relatively more time with patients, they play a significant role in bridging a patient and doctor. Hence, it is would help for nurses to constantly hone their communication skills through experience over time.
Firstly, communication is the most essential component in nursing profession. In every workplace, communication contains writing, speaking, listening and identifying others ways to interact. According to Dwyer 2012, communication is the process of sending and receiving information between two or more people. In nursing profession, communication plays a crucial role in patient’s health and workplace to run smoothly and effectively. In this field nurses have to interact with patients, families, doctors and health professionals to provide information and quality care. In nursing profession nurses have to deal with different types of patient. For instance; deaf, disable, you...
Through contemporary communication, we are educated to deliver exceptional care to our patient in different. As nurse practitioners, we learned how to effectively
Besides assertive communication, the nurse should take a collaborative approach to conflict management. Both strategies empower individuals to work together and accomplish goals successfully (Cherry & Jacob, 2011). Considering the healthcare community is composed of such a large and diverse population, a nurse must realize that conflicts will arise, but more importantly the nurse must effectively manage those conflicts. Having an understanding of the differences which exists between varied cultures, generations, and disciplines will guide the nurse in resolving conflicts. This foundation allows the nurse to better understand how people perceive and respond to others and the environment during a time which resolution is needed. Establishing trust with ones colleagues is another step toward resolving conflicts. Team members are much more likely to be open and motivated to come to a resolution when they trus...
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
In this essay I will recall and describe my experience in a health care environment and reflect on communication in that interaction. I will look into interpersonal and communication skills used by the health professional and what I learned from this interaction. And if I am going to use those skills in my future nursing practice.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
Some aspects of the nurse’s job have been made easy and facilitated with the aid of other well trained professionals within their working environments. According to the American Nurses Association (ANA) (2012), registered nurse’s performance has greatly improved over the years as a result of their coordination and partnership with the health care system with other health care providers. As a result, registered nurses are today seen to occupy important leadership positions in the healthcare system and they participate when they are making decisions for patients as well as for other
It is essential for a nurse to be able to demonstrate and practice professional communication skills, provision of information and handover to provide a holistic approach to treating and caring for patients. Professional communication skills not only allows the nurse to provide different methods and tactics to communicate with patients of different needs and ages, but it enables the nurse to understand and to give the best possible care and outcome for the patient. Provision of information and handover is another major point for nurses and relates to professional communication. Nurses need to be able to get a detailed diagnosis from the patient through communication, and therefore allows for the nurse to handover vital information to other doctors or nurses who take over to provide the correct and best possible treatments and care. The nursing profession requires a nurse to uphold professional communication, provision of information and handover in order to care for the patient with the right treatment, and to provide the best health outcome.
Nurses today need to have excellent communication skills. Receiving information from patients is the most important aspect of nursing. If nurses are unable to communicate with their patient then they would not be able to have a relationship with them. Communication is where two or more people interact with each other, by using sounds and words, this is verbal communication. Some individuals have different behaviors where they try to express themselves to others without using spoken words, this is non verbal communication. Once nurses have the proper communication tools, techniques and evidence based practice, when communicating with their patient, they would get the necessary information needed from the patient to properly diagnosis them.
...ecide what is best for the patient we, as nurses, must ensure that our patients understand the importance of the plan of care that has been determined best for them. So, we become good negotiators. We explain their current what their current needs are, as well as provide in explanation potential diagnostic testing or treatment, answer any questions, while negotiating when, where, and how the patient would like their treatment administered. In the end, effective communication, collaboration, and negotiation with team members and the patient will improve patient outcomes.
Nursing Problems is the current class in session, which includes an analysis of modern nursing issues and the impact nurses make when resolving any problems concerning patient care. Although there have been many different issues in the past, healthcare is in constant change and there are frequent issues that arise. Therefore, there are two or more sides to every issue. Using statistics and research, “The Great Debaters” movie presented different ways to endorse our opinion when discussing a problem.
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality.
How nurses view the patients and the kinds of problems that the nurses manage in practice while they engage in patient care? They need to be certain, precise and just in front of the patients. Their reasoning is sufficient for their expected purpose. All reasoning can be assessed considering these standards, plus as nurses reflect upon their quality of their thinking, they begin to detect when they are being imprecise, unclear, inaccurate or vague. Nurses utilize language to lucidly communicate exhaustive information, which is substantial to nursing care. Therefore, they cannot be focused upon the irrelevant or trivial. Nurses, who think critically, wage all their reasoning and views to these principles, and the assertions of others in that the nurse's thinking quality improves throughout time, therefore, eliminating ambiguity and confusion in the understanding and presentation of ...