David Mineo The Importance Of Trust In Leadership

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In his article, The Importance of Trust in Leadership, David L. Mineo discusses how trust is essential in a leader and how to gain and build trust. According to Mineo, trust is like glue: it binds the leader and his or her followers. He looks at ways to build trust in employees. Explicitly, he states that “the foundation of a great workplace is… credibility, respect and fairness which form the foundation of trust” (Mineo 2). He then turns his focus to trust and how trust, in effect, helps make employees more effective in the workplace. In one example, an unnamed businesswoman lost the trust of an organization she was working for and, therefore, people were cautious about her decisions and her leadership (Mineo 2-3). As a result, the effectiveness of the company was lessened (Mineo 3). In another …show more content…

Willenberg discusses how leaders must be able to create bonds and relationships with their followers. In order to build relationships in her company, Willenberg’s company implemented a GLUE (Greater Loyalty Utilizing Empowerment) Committee to help people make those in her business happy and become more connected (Rolle 1). She states that after 30 years of studying in the field of leadership, she believes “effective leadership is the ability to build relationships with all customers” (Willenberg 1). Willenberg states five rules that make a leader successful: 1) a leader must listen to their followers, 2) a leader must think before they speak, 3) a leader must not be self-absorbed, 4) a leader must allow open-mindedness in the workplace, and 5) a leader must be humorous and “make work fun” (2-3). Willenberg concludes that successful leaders must first understand the nature of humans and be able to build lasting bonds with their followers by not ignoring them (3). As she says, from personal experience, when she “look[s] back at some of these relationships and the memories are positive”

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