Credit Card Case Study

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What special measures should bank, government and customers take to prevent the growing problem of credit card fraud? Recently, many people have focused on credit card security. The credit card as a payment and financial instrument, it does separate purchases and payments (Berthoud and Kempson 1992). Many banks provide many kinds of credit cards, for example, LLOYDS bank actually have 10 types credit cards for different customers. However, when people are enjoying the convenience for using a credit card, they almost forget these potential problems on credit card security. Especially, online credit card fraud, organized crimes for credit cards and lost/stolen cards, when people found someone stole their accounts, maybe it was too later. Therefore, …show more content…

Because, in the online, there lacked face-to- face or voice interaction, and then it would provide an opportunity to the fraudster stole client’s account through anonymity ways (Balan and Popescu 2011). Furthermore, the first one is about email fraud. Although, many people who are usually use email will ignore and delete anonymous emails, but few people would like to open these anonymous emails, and then fraudsters will theft their personal banking information and even their passwords from credit card’s emails (Balan and Popescu 2011). The second one is about online banking, online banking usually lacking more supervision than the counter, so many fraudsters utilize its convenience to theft the individual’s credit car through sending viral code to the individual’s online banking. Therefore, the people who prefer to choose an online credit card should spend more time on managing their credit …show more content…

And the bank need to change the appearance of credit card, they can use chip instead of holograms for increasing security of credit card. Because the chip card is able to identify customer’s personal information through the chip when this card pit in the payment device. On the other hand, the bank need to make some relevant educated guidance to customers (Balan and Popescu 2011), it can help them to safely use their credit cards. Furthermore, the bank staff have the responsibility to check the ATM whether has matters or not on time. Finally, if a customer lost or stolen their credit card, first they need to call the bank for freezing their account. The key is that customers should open message’s verification function when they cost or withdraw much money through credit card. These reasonable measures are able to help customers protect their credit card securities. But these measures also have more difficulties on some actions, for example, enacting law is not an easy thing. There need to make more efforts on many aspects. And for customers, relevant educated guidance on credit card which has being added to new functions on their phone are not available ways, possibly, because some people are not able to make any changes and then the bank do not force them to

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