Conflict Management Essay

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Executive Summary
1.0. Introduction:
Conflict is known to be some means of disagreement, or some kind of disharmony rising within a group or between persons when the beliefs or actions of any one party is offensive to another party. Conflict can take place between two individuals, in small groups and work teams, or between two or more groups (Al-Hamdan, Shukri, and Anthony 2011)which may include violence or some kind of mental pressure on either parties involved in conflicts. Usually conflicts start with some kind of disagreement and gradually gets intense and leads way to Conflict resolution.
In simple terms conflict resolution means solution to end a conflict by means of sorting the disagreements and disbeliefs between the indulging parties. In recent times conflict resolution has become a part of corporate world where conflict resolution is considered as methods and process which are involved in aiding the peaceful ending of conflict with in organisations. These conflicts revolves between the group members and often dedicated member of the group try to solve the conflicts by keenly communicating information about the reasons or ideologies behind the conflicts. This report aims at highlighting the personal conflicts that are common in organisations and the solutions to resolve those conflicts. This report is confined to personal and inter-personal conflicts in organisations and does not include issues regarding group and intra-group conflicts.
Scope of the Literature Review

How and Why Does Conflicts Arise In Organisations
Conflicts in organization scenario arises due to situation where interdependent people express differences...

... middle of paper ...

...urnal of Intercultural Relations no. 30 (5):579-603. doi: http://dx.doi.org/10.1016/j.ijintrel.2006.01.001.
Kim, Sang-Yeon, Jihyun Kim, and Tae-Seop Lim. 2013. "The impact of relational holism on conflict management styles in colleagueship and friendship: A cross-cultural study." Studies in Communication Sciences no. 13 (1):58-66. doi: http://dx.doi.org/10.1016/j.scoms.2013.04.001.
Prenzel, Paula V., and Frank Vanclay. 2014. "How social impact assessment can contribute to conflict management." Environmental Impact Assessment Review no. 45 (0):30-37. doi: http://dx.doi.org/10.1016/j.eiar.2013.11.003.
Zhang, Xihui, Thomas F. Stafford, Jasbir S. Dhaliwal, Mark L. Gillenson, and Gertrude Moeller. 2014. "Sources of conflict between developers and testers in software development." Information & Management no. 51 (1):13-26. doi: http://dx.doi.org/10.1016/j.im.2013.09.006.

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