Confidentiality In Health And Social Care

positive attitude that I display as a team member helps me to meet the objectives and goals of the team.

Furthermore, I have maintained confidentially with service user’s records and anything that concerns them as it relates to privacy. One of the most essential aspects of communication in health and social care is to maintain confidentiality (Clarke et al, 2000). Further, clients and service users have their rights as it relates to respect of confidentiality of information. On the other hand, my time management needs improvement as just a few times, some of my tasks are logged behind and does not meet the required deadline. Therefore, I need to improve and develop my time management skill which help me in reducing work pile ups.

However,

However, there are limits of my own role as a support worker that impacts work and others. For example, the sharing of information and confidentiality of service user’s data. I have to ensure that the service users information is secure and not given to anyone with the consent of the service users or apply according to the Data Protection Act 1998. However, I can only share information on the basis as stipulated by the SCIE (2015) Data Protection Act 1998, for example:

• Only necessary personal information for the purpose for which it is being shared

• Share with the correct individuals

• Share information timely and secure

Communication barrier also impacts on work with others as there are service users that speaks different language and this is where I have to ensure when supporting them in terms of communicating, an interpreter or a translator is present so we both understands each other and prevents misunderstanding. Also, this at times limits own role and impact work as I fail to do this at a particular time which cause

(4.3)

Working in a team, there exist several barriers which can be minimised for teamwork to be effective in health and social care. Minimising barriers to effective teamwork is important for me as a support worker to actively focus on the objectives of the team, reviewing the ways regularly in achieving the objectives as well as understand the team’s method of working (West, 2012).

However, according to (Babiker et al., 2014), an effective team is where members of a team, including service users, communicate with one another and also merge their expertise, observations, as well as decision making responsibilities in optimising the care of service users.

Effective communication plays an important role in teamwork as it helps in maintaining a positive environment (Leonard, 2018). For example, listening carefully to others is a key component of communication as this eliminate misunderstanding, confusion and wrong interpretation from other team members. Moreover, effective communication allows me as a support worker to get work done more quickly and efficiently (Balle,