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The role of culture in change management
Significance of lewins theory of change
Kurt Lewin’s Change Model (1947)
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Recommended: The role of culture in change management
In this discussion post, I will discuss how two organizational behavior concepts can be applied to the business issues of change and stress. The two organizational behavior concepts that will be considered are Lewin’s Change Model and eustress. In addition, I will provide a biblical perspective for these issues.
Business Issues at my Workplace I work in public accounting as a Certified Professional Accountant (CPA). In my profession, change and stress are both issues that I encounter frequently. I encounter change primarily from changes to the accounting standards, turnover with my co-workers, and new organizational processes implemented by my firm. I face the greatest levels of stress during our “busy season” in the spring when we must work
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When considering change in the workplace, it is helpful to consider Lewin’s Change Model. Lewin’s Model is often viewed as the fundamental approach to managing change and consists of three steps: unfreezing, changing, and refreezing (Cummings, Bridgman, & Brown, 2015). As the first step, unfreezing focuses on communicating the purpose of the change and motivating employees to help facilitate the change. The second step of changing is the stage in which the change is implemented. Lastly, the third step of refreezing helps to solidify the change by supporting and reinforcing the change (Kinicki & Fugate, …show more content…
It is important to remember that not all stress in the workplace is detrimental. Some stress, known as distress, is harmful in a company. However, stress also has a positive side, known as eustress (Hargrove, Nelson, & Cooper, 2013). Eustress is associated with positive outcomes and emotions. For example, eustress can lead to excitement and increased focus (Kinicki & Fugate, 2016). Managers can generate eustress in their work environment in several ways. First, they should give their employees challenging work that leads to personal growth (Hargrove, Nelson, & Cooper, 2013). In my company, this is done by allowing employees to work on sections of our audits that are increasingly challenging as the employees gain more experience. A second way that managers can promote eustress is through implementing energy management strategies in the workplace. These energy management strategies focus on finding the right balance of time between intense focus and energy renewal (Hargrove, Nelson, & Cooper, 2013). In order to manage energy among its employees, my company has found that short exercise or food breaks can allow employees to renew their energy and better focus on their work. A third way that managers can generate eustress is through acknowledgement of task accomplishment. By taking time to recognize and celebrate success, managers can help their employees feel excited and encouraged about their work rather
Graetz, F., & Smith, A. C. T. (June 2010). Managing organizational change: A philosophies of change approach. Journal of Change Management 10(2), 135–154.
Change is inevitable and bound to happen in all aspects of life including business. Although change is important in an organization, it can also be seen as a strength and weakness. Effective leadership is about mastering change. One must be willing to change in order to grow and be successful. This paper will compare and contrast Kotter and Kurt Lewin step in their change management models. Furthermore, it will elaborate on the concepts and explain whether these methods can be used at the same time. In addition, this paper will include a Christian worldview of the information discussed and how it relates to the change management models.
One of the change models of Organizational Development was created by Kurt Lewin. It includes three phases: unfreeze, move or change, and refreeze (Lewin, 1951, 1958). Lewin’s model recognizes the impormance of changing the people in organization and the role of top management involvement to overcome the resistance of change.
There are two types of stress; “good” and “bad”. Good stress, or eustress is positive, presents opportunity for personal growth or satisfation and pushes people to higher performance. Bad stress, or distress is negative and results in debilitating effects. Suprisingly, too little stress can be as detrimental as too much stress.
Change usually comes with resistance in any workplace because change disrupts the employees’ sense of safety and control (Lewis, 2012). Kurt Lewin (1951) created a three step process for assisting employees with organizational Change (Lewis, 2012). The three stages are Unfreeze, Change and Refreeze. These are the steps to a smooth transition for change within organizations. Further, these steps are not possible without good communication from upper Management through line staff. Communication was consistently listed as an issue in surveys conducted by the department.
The increase of workplace stress has caused many negative consequences in organizations today. In an article written in 2003, a study by the UK's Health and Safety Executive estimates that "work related stress accounts for more than a third of all new incidents of ill health, and that in the UK nearly thirteen million working days were lost to stress, depression, and anxiety in 2004-5" (Teed, 2006, p.
If employees work long hours and do a high-stress task one after the other, they will burn out. Of course employees sometimes have to give extra effort, but no one can give that kind of effort all the time (Comaford, 2013). The impact of this pitfall is that burnt out employees can’t give their best effort ever, because they just don’t have the will anymore. The leader of this company should set hours and make sure they are enforced, so no one gets burnt out.
In Murphy and Shoeborn’s paper, Stress Management in Work Settings, practical information in presented regarding the application of a stress management program within the workplace, along with guidance for creating a “comprehensive stress management program which encourages each individual to become more self-responsible and self-determining, and suggests that the overall program must focus on dynamics within the organization as well as within the individual” (Murphy & Shoenborn, 1987). In addition, Murphy and Shoenborn state that to develop an effective stress management program; several steps as indicated in must be applied as outlined in Figure 3
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
With the prevalence of society, the rhythms of modern life is becoming faster and faster. Many people suffer a lot of pressure from work, study, family, and society, all of which lead to stress and strain of life. Therefore, stress is everywhere and it has become
The first type of stress is eustress which is a positive stress. Positive stress may enhance the good feelings of stressors. According to Meenakshisundaram (2012), eustress is an interesting stress and keep us more essential. Indeed, this type of stress can energize, motivate and raise stressors up in difficulties instead of improve their health. For example, events such as getting married, having a child may increase the motivation of the stressors to the pleasureable.
One of the first scholars to describe the process of organizational change was Lewin (1974). He described change as a three-stage process that consists of unfreezing, moving and freezing stage. During the unfreezing stage the organizations become motivated to change by some event or objective. The moving stage is like implementation when the organization actually makes the necessary change. Furthermore the freezing stage is reached when the change becomes permanent. Organizational change has also...
...such as stress management and organizational change. At the Blackpool Fylde and Wyre NSH Trust Foundation Hospital, the company created a stress management program that successfully decreased the amount of stress at the hospital allowing for better work conditions and less absenteeism occurring.
Stress is the combination of psychological, physiological, and behavioral reactions that people have in response to events that threaten or challenge them. Stress can be good or bad. Sometimes, stress is helpful, providing people with the extra energy or alertness they need. Stress could give a runner the edge he or she needs to persevere in a marathon, for example. This good kind of stress is called eustress. Unfortunately, stress is often not helpful and can even be harmful when not managed effectively. Stress could make a salesperson buckle under the pressure while trying to make a sales pitch at an important business meeting, for example. Moreover, stress can increase the risk of developing health problems, such as cardiovascular disease and anxiety disorders. This bad kind of stress is called distress, the kind of stress that people usually are referring to when they use the word stress.
Stress is defined as “any circumstance that threatens or is perceived to threaten one’s well-being and thereby tax one’s coping abilities” (Weiten & Lloyd, 2006, p. 72). Stress is a natural event that exists literally in all areas of one’s life. It can be embedded in the environment, culture, or perception of an event or idea. Stress is a constant burden, and can be detrimental to one’s physical and mental health. However, stress can also provide beneficial effects; it can satisfy one’s need for stimulation and challenge, promote personal growth, and can provide an individual with the tools to cope with, and be less affected by tomorrow’s stress (Weiten & Lloyd, 2006, p. 93).