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Effective communication for leadership
Effective communication for leadership
Traditional organizations and virtual organizations
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Introduction
It is clear in looking closely at a brick-and-mortar versus virtual organization the key difference is in communication and collaboration and how the organizational leader effectively communicates to the followership. In a traditional organization the leader, leads behind four walls, with face-to-face communication as the driving force in moving his or her organization. In a virtual organization, the leader still has the same power to communicate with the organization, but it is often through email, chat or online technology which some might suggest is non personal and often open for interpretation or perception of what is really being said. The debate may swing as a pendulum, either way, whether a brick-and-mortar or a virtual organization, a leader must build criteria in moving the organization towards success.
A strong leader within both organizational types, must build change criteria that will move the organizations common vision and goals and build trust within a followership. A model of servant leadership might be the most effective change criteria as it encourages all followers to be leaders inside and outside the organization. Emotional Intelligence plays a crucial role in support of servant leadership in building a leadership foundation that will move the organizations common vision. Once a common vision is in place with the support of the followership, it is then when learning teams can be implemented to assure the common goals within the vision are accomplished through professional learning communities. Once these teams are set, a key component is the ability for all professional learners to become flexible learners in an effort to embrace change. The final component is to identify useful dat...
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Leaders benefit from building a team to create and implement change, this is a key theme in the Kotter model of change. This teambuilding engages employees throughout the process. Allowing employees to be a part of the change process gives them the opportunity and trust to be creative moving toward the future (Cochrane, 2002). Leaders can create opportunity for employees and leaders to dialogue about the change, which can help troubleshoot the process. Leaders who engage employees throughout the organization from various levels of the organization will receive perspectives from the entire organization helping them make better-informed decisions. Employees want to be allowed the opportunity to help an organization they believe in, in a way that enhances the
This is where transformational leaders excel in their roles as motivators and change agents; however, one characteristic that resonates most with followers is the leader’s ability to define vision and mission. Ballou (2015) used the analogy of an orchestra conductor possessing the musical score that provides the details for every participant in the ensemble. The ability of the leader to bring clarity to the vision enables followers to understand the ‘why’ of their hard work. While seemingly autocratic, followers accept direction from transformational leaders because they demonstrate selflessness and are most interested in the team’s success, not their own. These highly regarded traits can alleviate tension in diverse groups by focusing on the vision, not individual differences. While there are similarities between the servant and transformational leader, there are important differences as well. In the book, The Leadership Challenge (2002, p. 153), the authors suggested that transformational leadership affects not only the followers, but the leader as well, by raising each other to achieve the higher purposes of motivation and morality. Another vital component of transformational leadership is the fostering of participation when making decisions. It is never the intention of the leader to inject his or her opinion, especially at the onset of the process. This ability allows followers to arrive at consensus by encouraging team participation, which invites involvement and buy-in of the vision, while decreasing the likelihood of inter-team conflict. The true transformational leader inspires the team because they have achieved a high level of self-actualization, which allows them to encourage and recognize the achievements of others without feeling threatened. When followers are fortunate enough to be led by a transformational
The theory of emotional intelligence is relatively new, however the psychological theory has become prevalent and many entities have adapted the principles of this theory in order to enhance relations within the professional environment as well as increase performance which ultimately lead to a positive place of work. (Allan Chapman 2014)
Taking the views of the different authors into consideration, it is possible to conclude that the skills and abilities of emotional leadership can be developed, nurtured and taught. In order to teach emotional leadership it is important to understand (referring to par. 2.3.5. on p.17) that emotional leadership is derived from basic elements that operate like hierarchical building blocks (see
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
Goldman (1995) discusses how leaders with high emotional intelligence are able to assess, identify, and predict others emotions while being able to effectively manage their own feelings as they interact with others. Leaders who have high emotional intelligence have the abilities to motivate oneself and persist during difficult situations, they are able to control impulses or emotions, they are capable of regulating their moods, they are able to think during difficult situations as well as empathize with others. This type of leader is able to not only recognize their own emotions, but also recognize the emotions and well-being of people around them. The author describes the importance of listening to others, being self-aware, using self-regulation,
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
Through identification and ongoing assessment of her leadership style and ability this leader is able to develop and understand her own strengths and limitations in order to grow and develop into a more effective leader. The aim of this paper is to provide an overview of servant leadership, contingency, path-goal styles leadership to gain an understanding of current leadership models, identify this author’s style of leadership and explore why leadership is important to organizations, society and this author.
Revitalization does not come from the top. It starts at an organization’s periphery, led by unit managers creating ad hoc arrangements to solve concrete problems
What sets a leader apart, those who are more than qualified or a leader who understands the importance of emotional intelligence? Leaders who are qualified to do the job and fail are lacking emotional intelligence and those leaders who are less qualified but, have a high emotional intelligence are being successful. Examining this issue will be discussed in this paper and why it is important in leaders today. This paper will explain Daniel Goleman’s five competence of emotional intelligence and why they are important to leaders.
Emotional intelligence has been coined by many theorists and had been the subject of much literature, controversy, and scrutiny. Emotional intelligence is defined as “a set of competencies that distinguishes how people manage feelings and interactions with others. It is the ability to identify one’s own emotions, as well as those of one’s co-workers or employees” (Goleman, Boyatzis, & McKee, in Pierce & Newstrom (Eds.), 2008, p. 180). The author will review the definition and attributes of a successful, emotionally intelligent, morally competent leader. Comparisons will be made between leaders which demonstrate emotional intelligence to those which are void of moral intelligence. The conclusion is that leaders who act with high moral intelligence produce consistently high performance result.
I am the kind of person who likes to be in an environment that doesn’t change to often. I’m not a fan of jumping into something new. Adapting to change is one of the hardest things for me and it is the one thing that I need to work on the most. Change happens all around us every day and I need to learn how to deal with it. Change can be good. Change can be bad. It’s just what I’m going to have to work on to become a better leader.
While working for the airline industry I encountered many personalities. Colleagues that worked only a few months with the similar qualifications took the lunge and applied to managerial positions. When promoted, it made me wonder what set them apart from other candidates, others with even more qualifications. What I noticed was similar, in those that were promoted, was their ability to resolve conflict and mentorship qualities. These qualities what is known as Emotional Intelligence. In Inter-Act, Professor Rudolph Verderber and Professor Kathleen Verderber quote Dr. Peter Salovey and Dr. John Mayer’s studies, emotional intelligence is “the ability to monitor your own and other’s emotions and to use this information to guide your communications”
Emotional intelligence is essential to teamwork for many reasons the most important one being that with a lack of understanding of other’s emotions there will always be a certain barrier that will either slow down teamwork or make it harder to get through certain goals or objectives. Throughout the second article chosen, Chein Farh, Seo, and Tesluk (2012) discuss their findings which were based on how emotional intelligence enhances teamwork in a work environment. The main point to take away and consider from this article is that “employees with higher overall [emotional Intelligence] and emotional perception ability exhibit higher teamwork effectiveness.” This is significant to the hypothesis because it explains that one’s emotional intelligence is in fact, an important contributing factor to
People in the present society have turned from the use of the old means of communication to the more advanced and technological ways of communicating. Technology has made it easier for people to communicate in a faster, efficient, and cost saving means through the introduction of the communication channels. The world has turned out to be the centre for technology with different technologies emerging daily as the people continue to develop from time to time to cope with the growing technology. The benefits of adopting the communication technology are explained in this article which shows why people do not function without technology.