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A study on employee retention strategies preface
A study on employee retention strategies preface
A study on employee retention strategies preface
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The Teams at First Community Financial
The financial industry is the pulse of our economy. When banks make poor financial decisions, it trickles down affecting everyone, at every level. After the housing bubble burst around the years between two thousand five and two thousand eight many of our nation’s largest banks declared bankruptcy, the federal government began holding company Chief Executive Officers accountable for their company’s financials. They enacted stricter regulations in an attempt to avoid another financial crisis as the one we experience previously.
Today, banks must adhere to incredibly strict criteria when evaluating the financial risks they take with their clientele. Under the leadership of president and Chief Executive
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This statement is evident in the manner by which they hire and retain employees. By industry standards, they have one of the youngest management teams, and are proactive in educating and rewarding them, therefore building a strong, knowledgeable team with low turnover.
The formal teams at First Community Financial include the sales staff, credit administrators and business development. Each team’s role is clearly defined to serve a specific purpose within the organization, while working together to minimize financial risks to the company. Mr. Adamany values the opinions of his teams. He recognizes the importance of maintaining an open dialect and transparency among teams when evaluating a client’s loan application and making crucial financial decisions.
In an effort to have open communication amongst teams, it is important that teams have an in depth understanding of each team’s responsibility and an appreciation for the pressures each feels to succeed. For instance, the sales staff is the first point of contact with potential clients. They need to be well versed on the company’s product lines when communicating with clients. In addition, they sell products from both the finance and factoring departments, and interact with credit officers from both divisions. Another example, are the credit administrators and business development teams. Business development needs to understand the needs
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Today’s progressive company recognizes working in silos is counterproductive. Everyone needs to be able to share information for the success of the organization. According to American Express Chief Executive Officer, Ken Chenault, “at any level of the organization, I want people to have the ability to speak up and to speak out, because that is how we are going to understand what reality is all about, that is how we are going to get different perspectives. So I think it’s important to have that level of constructive confrontation.” Chenault also states that he instigates confrontation in order to garner ideas from every level of the company, but also sets the tone where people are comfortable debating with him (Bulygo, 2014). Here is a leader of a global organization setting the tone for teams working
Seidman, L. W. (1986) Lessons of the Eighties: What does the evidence show? Retrieved July 25, 2010 from http://www.fdic.gov/bank/historical/history/vol2/panel3.pdf
Third Star Financial Services is an “un-banked” business that was built from a foundation of several money transfer operations that can be transact through an agent or an online facility since 1996. Third Star’s goal and objective is to develop and implement an enterprise architecture platform for the organization that is more streamlined and leaned with consistent policies and procedures throughout the company. A consolidated, centralized and standardized single version of the business structure and a modernize technology that can provide ease and flexibilities to their new and existing customers, in addition to their support staff and management teams.
The CEO needs to create a corporate culture. His culture will determine what people should be doing and what should do not be trying. He can decide who will stay, who will leave, and how the job will get done. Culture starts with the boss. He can decide how he wants people to act and start modeling the behavior publicly. STOPPED HERE…!!!:)
The ideal is to pair each teller with an assigned banker. If successful the process will create more efficient teamwork and sales. With a banker personally working with a teller, the teller’s customer would never have to wait, in result more sales. In the past, tellers would walk over a customer for a sale, but when the customer notices they have to wait, they will then change their mind. This we will be prevented with the "Buddy Banker" system. Furthermore, This is the one of the most crucial aspects of promoting employees’ sales involvement within Wells Fargo. This will allow Wells Fargo to completely start the involvement that is needed in sales and teamwork. A proposed course of implementation is to have each employees draw numbers. If their numbers match, they will become
Communication is highly valued and encouraged from all levels of the organization, in keeping with our commitment to being honest and open with our people and our guests (1) Westjet communicate with employees by e-mail, internal postings and intranet. He also exchange ideas through memos, question and answer documents. The weekly "What's New" document keeps every employee exposed to the fresh news within the corporation. In addition to, all of westjet people are encouraged to submit information for the newsletter and other documents. All of these media of communication in westjet illuminate that it is an open-minded liberal, and equal opportunity employer.
an Executive leader could be relied on make quality decisions to ensure the success of the
Capital One uses IT through its information-based strategy (IBS) to “record, organize, and analyze data on the characteristics and behaviors of their customers,” as stated by CEO Richard Fairbank. Their philosophy was to exploit information by constructing scientific models that could be used to both assess the creditworthiness of potential cardholders through FICO scoring, and to customize product offerings for existing ones. This was done through data mining, sorting, customizing offers and marketing campaigns, and then analyzing this data to see what campaigns worked – for what reason and what it returned in revenue and profit generation. This differs from other financial institutions in that these other institutions were compiling data manually, accepting applicants based upon debt-income ratios and were all charging the same interest rate and annual fee.
Investment banks, Rating agencies and Insurance companies are key components of the financial market. In this presentation, I’m going to explain how these three key roles worked together to create the 2008 financial crisis.
One of the major unintended impacts of the Dodd-Frank Act has been on credit unions and community banks. These banks weathered the credit crisis and lost only 6% of their share of banking assets between 2006 and mid-2010. A recent Harvard study indicates that this decline accelerated to 12% since the passage of the Dodd-Frank in July 2010. [a] While the community banks’ earnings increased by 12% to $5.3 billion by mid 2015 the number of these banks had declined according to Federal Deposit Insurance Corporation. The number of banks with assets under $1 billion has declined from around 7500 in 2010 to less than 6000 since Dodd-Frank came into effect. [b] Increased compliance costs due hiring of new personnel to interpret the new regulations compelled these banks to cut down on customer service amongst other things. The law hurt them disproportionately and forced them to consolidate. Regulatory economies of scale drive the process of consolidation. A larger bank is often more equipped at handling increased regulatory burdens
A strong upward and downward communication chain underscores the management and organizational style adopted by Trader Joe's. This means fostering a belief that the store group operates as a team and that individual opinions are valued, rather than an environment where people speak out and are either not heard or have their opinions suppressed (Workforce, 2005). (Schermerhorn, 2012) The company applies its pursuit of value to every facet of its operations” (p.W-99).
The "subprime crises" was one of the most significant financial events since the Great Depression and definitely left a mark upon the country as we remain upon a steady path towards recovering fully. The financial crisis of 2008, became a defining moment within the infrastructure of the US financial system and its need for restructuring. One of the main moments that alerted the global economy of our declining state was the bankruptcy of Lehman Brothers on Sunday, September 14, 2008 and after this the economy began spreading as companies and individuals were struggling to find a way around this crisis. (Murphy, 2008) The US banking sector was first hit with a crisis amongst liquidity and declining world stock markets as well. The subprime mortgage crisis was characterized by a decrease within the housing market due to excessive individuals and corporate debt along with risky lending and borrowing practices. Over time, the market apparently began displaying more weaknesses as the global financial system was being affected. With this being said, this brings into question about who is actually to assume blame for this financial fiasco. It is extremely hard to just assign blame to one individual party as there were many different factors at work here. This paper will analyze how the stakeholders created a financial disaster and did nothing to prevent it as the credit rating agencies created an amount of turmoil due to their unethical decisions and costly mistakes.
middle of paper ... ... ms between different regions and departments. The objectives are easily achieved when good communications are applied. Good communications also help to solve complicated structures of the company. Most of the disadvantages are sorted out.
In a business, communication not only takes place between the business and their buying customers, but also with their suppliers, within themselves and all of the stakeholders involved in the business. This includes all of the internal and external customers.
Usually, the belief is that the managers, administrators, presidents or even the supervisors, have the greatest source of power, because they are at the top of the ladder in the hierarchy of the organization. The reality is that they need
Leadership is one of the most important facets in organizations. In most cases, leaders act with respect to organizational culture as well as the codes of conduct that determine the manner in which leaders relate with subordinates. Leadership entails the use of effective communication skills to get activities done in the workplace and to ensure that employees shelve their individual interests for the sake of their organizations’ shared targets. It is the role of leaders to ensure that consumers attain high quality products and services by making certain that members of their firms’ workforce are fully motivated to work effectively and utilize resources in an efficient manner (Bass, 22). With the increasingly sophisticated nature of the corporate world, leadership should not be based solely on the desire to control and coordinate affairs within the workplace, but leaders should also exhibit positive examples and continually monitor the changing trends in corporate governance to initiate the most relevant guidelines. Competitiveness can only be attained when leaders are in a position to set the right standards in their firms and coordinate affairs appropriately by understanding consumer and employee needs.