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The Role Of Effective Communication In Health Care
The Role Of Effective Communication In Health Care
The Role Of Effective Communication In Health Care
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For nurses and health care professionals, communication is the core element in nursing care of individual patient. In the article “Communication in Nursing Practice” written by Lambrini Kourkoiuta and Loanna V. Papathansiou. Published in The Academy of Medical Sciences of Bosnia and Herzegonvina in February of 2014. This article highlights the need for effective communication with individual patient. The article focused on the core principles of communication and provides information of good practice. Therefore the author address the fact that “Communication is a vital element in Nursing in all areas of activity and in all its interventions such as prevention, treatment, therapy, rehabilitation, education and health promotion”(Lambrini & Ioanna, …show more content…
To create a therapeutic relationship, conversation must be held in a private area to ensure patient confidentiality. Providing a peaceful environment and mindful of the location allow the patient to express themselves freely without feeling ashamed. Communication required ample time; every patient set their own pace to express their problems. Nurse that shows undivided attention, promote the patient to reveal their problem sooner and better prepare them to advocate on their behalf. The language of communication should be at the level of the patient, although they are not able to assess scientific knowledge, communication should be shared in a way they can understand. Being frankness and honesty is another important successful communication between nurses and patient. Communication should leave the patient without any suspicions, doubts, and misunderstanding. Communication is unidirectional, but it is the nurse and healthcare professional duty for proper conduct. Every patient has different defense mechanisms that help him or her cope with the situation. Nurses and health care professional should respect these mechanisms as how the patient responds to information, awareness, treatment, and symptom of illness. Every patient has different needs when communicating, some require listening, and others want specific explanations. Nurses should treat these …show more content…
It is really important for nurses and health care professionals to demonstrate therapeutic communication with the patient. Nurse must also have access to continuing education and study interpersonal relationship to develop the knowledge of therapeutic communication. As stated in the article, “The best expertise training and continuing education of nurses in matters relating to the proper technique of communication will enable them to respond adequately and humanly to the expectations of patients” (Lambrini & Ioanna, 2014). The article is really useful and informative. Its serve as a reminder that communication is the central to compassionate and high quality of nursing care. I do not feel like there were problems with this article. I, for one, understand exactly what is being said about effective communication and the positive outcome when applied to nursing practice. Providing good communication with patients improves quality of care and patient satisfaction. All healthcare professionals should applied therapeutic communication and understanding of effective communication in health care setting to create a positive relationship with the patient and families. As stated by the article “Good communication is not only based on the physical abilities of nurses, but also on education and experience” (Lambrini & Ioanna, 2014). Learning how to provide effective communication is a beneficial application to nursing practice since nurse
Not only is professional communication important in the portrayal of a good nursing image and behaviour, it also plays a vital role in patient care and health outcomes. The ANMC standards serve as a good guidance on the need to establish therapeutic relationship through effective communication. As nurses spend relatively more time with patients, they play a significant role in bridging a patient and doctor. Hence, it is would help for nurses to constantly hone their communication skills through experience over time.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
two or more people; this is something that we do all the time. It is
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
It is essential for a nurse to be able to demonstrate and practice professional communication skills, provision of information and handover to provide a holistic approach to treating and caring for patients. Professional communication skills not only allows the nurse to provide different methods and tactics to communicate with patients of different needs and ages, but it enables the nurse to understand and to give the best possible care and outcome for the patient. Provision of information and handover is another major point for nurses and relates to professional communication. Nurses need to be able to get a detailed diagnosis from the patient through communication, and therefore allows for the nurse to handover vital information to other doctors or nurses who take over to provide the correct and best possible treatments and care. The nursing profession requires a nurse to uphold professional communication, provision of information and handover in order to care for the patient with the right treatment, and to provide the best health outcome.
Interpersonal communication within the field of nursing is imperative in all areas to deliver a holistic positive outcome in patient care. Specifically, active listening, questioning with intent and reflective feedback ascertain an understanding of a patient’s health, illness, and healthcare. Active listening allows the patient to convey their concerns and presents the nurse with an understanding of the patient when implementing a personalised care plan. Questioning with intent builds an appreciation of the situation, and reflective feedback promotes improvements to enrich work ethics of the nursing cohort. Listening actively involves many different styles whereby information is gathered through verbal and non-verbal communication. Questioning
Furthermore it’s very important not to judge the patient pertaining to what they may have to say. Good communication helps nurses build a relationship with their patient. Linking my personal experience from the clinical area relates to the practical side of nursing. It is necessary for communication between the nurse and the patient to be clear, understandable, appropriate and
In order to deliver a high-quality patient care, a nurse has to establish effective working relationships with each of the interdisciplinary team member. The nurse is often a clinical leader who coordinates patient care among the team members. Effective communication between health care professionals is essential in providing comprehensive, organized, and patient-oriented treatment. Sometimes, poor communication (omitted relevant information) between healthcare personnel can jeopardize patient’s safety. Collaboration between health care providers is professionally rewording and beneficial for positive patient health outcome (Matziou et al.,
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality.
The exercise completed above emphasized how to appropriately identify communication techniques and phases of interaction. The format for a therapeutic conversation stressed the importance of a therapeutic relationship with the client. Therapeutic relationship is defined as “a professional, interpersonal alliance in which the nurse and client join together for a defined period to achieve health-related treatment goals” (Arnold & Boggs, 2015, p. 181). The appropriate skills acquired to achieve a therapeutic relationship is important as it elicits focused-patient care, and allows the client to be educated and be properly informed of what is happening at the moment. The conversation addressed several things that influenced the communication with
‘Binan Goonj’, they hear but they don’t listen; subsequently, this demonstrates why communication is an essential segment of the nursing practice as every patient/health-care worker deserves the respect of being listened to effectively. Compelling communication is the process towards sharing information either verbally, non-verbally or by another method so the message is received and comprehended by everyone involved. It is seen and tacit that therapeutic communication, self-awareness and person/women centered care are essential for creating trustworthy, non-judgmental and cognizant nurse and patient relationship. This explanatory synthesis will reconnoiter the impact of self-awareness on therapeutic communication in a health industry.
REFLECTIVE ESSAY ON THERAPEUTIC COMMUNICATION Being a nurse, good communication skills are a key tool for achieving required health care targets (Wachtel, 2011). Therapeutic communication is a best way of communication between the carer and the patient (Sherko, Sotiri & Lika, 2013). It is a condition of correspondence between a patient and all the health professionals, like the nurse, that includes systems and procedures which successfully advance communication and furthermore build up a decent relationship between the two. I will consider a correspondence situation between a medicinal services specialist and a patient and a patient's relative.
I have explained three of the seven principles that I use while interacting with my patients daily. The three methods of communication were defined and explained how each is used in the healthcare setting. The communication method that works best on my unit was explained per my unit’s preference. The four-ethical principle regarding communication were explained along with how these principles and team communication affect patient safety. Overall, this paper has demonstrated why communication is important in the health care
The term ‘Therapeutic communication’ identifies the way in which a nurse and patient interact, with the main focus being on advancing the emotional well-being of a patient; (Sherko E., et al, 2013) nurses will use this to deliver support and information to Edna. Effective communication skills are essential within nursing and are often seen as one of the main skills necessary for nurses to support patients and their families (Bramhall E, 2014). There are many forms of therapeutic communication that can be used in