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Reflection on communication with patients
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REFLECTIVE ESSAY ON THERAPEUTIC COMMUNICATION
Being a nurse, good communication skills are a key tool for achieving required health care targets (Wachtel, 2011). Therapeutic communication is a best way of communication between the carer and the patient (Sherko, Sotiri & Lika, 2013). It is a condition of correspondence between a patient and all the health professionals, like the nurse, that includes systems and procedures which successfully advance communication and furthermore build up a decent relationship between the two. I will consider a correspondence situation between a medicinal services specialist and a patient and a patient's relative. Further, I will toss a light on how I investigate this discussion.
In the video NRSG139 Ax3 TPR
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For example, nurse approached to the patient by introducing himself was an integral part of therapeutic communication (Rosenberg & Gallo- Silver, 2011). Further, he managed to establish, sustains and concludes relationships in a way that differentiates the boundaries between professional and personal relationships (Registered nurse standards for practice,2016). It is important to provide appropriate information about the procedures to the patient. As the nurse explained the patient about the thermometer and how it is used. Asking for a consent before performing the procedure was effective to actively fosters a culture of safety and learning that includes engaging with health professionals and others, to share knowledge and practice that supports person-centred care (Registered nurse standards for practice,2016). Non-verbal communication is the key role to the best therapeutic communication and to become a good nurse I would emphasise more on that to show that whether I am concerned about the patient or not. A decent non-verbal communication comprises of: outward appearances, pose, signals, eye to eye connection, touch and giving individual space. What I have learnt from the video is that the hand gestures are the great tool to explain the procedure that are going to be taking place. However, I feel that in the video there was a lack of communication between the …show more content…
I feel as if there could be improvement because communication from nurse to patient is an extremely important one as it helps the patient feel comfortable and confident in what could be an upsetting time. As the nurse was unable to ask questions more general questions to make the patient feel comfortable. Patients can express their problems more effectively if a nurse gains their trust as they are able to trust the nurse which leads to the best patient’s best health outcomes and as well as good therapeutic environment. Thus, I feel if the nurse could build a good conversation with the patient, he could have collected more cues about the patient’s health easily for example asking his dietary or smoking/alcohol habits which could have helped the doctor to assess the patient easily and ensuring that patient was fine to leave the
Therapeutic communication can help promote a relationship between the nurse and the client, by focusing on the client’s needs. The nurse can do this by using various types of communication skills, such as giving recognition, giving information, and offering self. Giving recognition is acknowledging the client’s needs in a non-judgmental way.An example of giving recognition in Bed Number Ten is “After you’re a little better, we’ll be taking you to the physical therapy department for regular work to rebuild your strength” (54). Sue enjoyed the conversation with Charles because he was the first to spoke to her about getting better. Giving information is providing specific factual information the client may or may not request. “All the way through,
Not only is professional communication important in the portrayal of a good nursing image and behaviour, it also plays a vital role in patient care and health outcomes. The ANMC standards serve as a good guidance on the need to establish therapeutic relationship through effective communication. As nurses spend relatively more time with patients, they play a significant role in bridging a patient and doctor. Hence, it is would help for nurses to constantly hone their communication skills through experience over time.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
In this essay I will recall and describe my experience in a health care environment and reflect on communication in that interaction. I will look into interpersonal and communication skills used by the health professional and what I learned from this interaction. And if I am going to use those skills in my future nursing practice.
Professionalism and staying within professional boundaries is not only a critical part of maintaining your patient’s trust, but it is also a law that nurses must follow to remain practicing. Patients are vulnerable to the nurse in this position, so the nurse must be careful not to break this trust. Professional boundaries are the gap between the nurse’s professional position and the vulnerability of the patient. Nurses are required to abide by privacy standards to protect the patient and to practice a therapeutic relationship. A therapeutic relationship is the medium between under-involvement and over-involvement, and is the zone where nurses should remain. One reason why it is so important that nurses do not overstep their boundaries, is that nurses are respected, trusted, and valued by patients. It is important to keep this reputation to be successful in this field (Black, 2014).
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Therapeutic relationships are an essential part of nursing; they are the foundation of nursing (CNO, 2009). The National Competency Standard for Registered Nurses states that nurses are responsible for “establishing, sustaining and concluding professional relationships with individuals/groups.” Throughout this essay, the importance of forming therapeutic relationships will be explained. The process of building a therapeutic relationship begins prior to time of contact with a patient, the interpersonal skills of the nurse; then the process includes skills required by the nurse to communicate effectively, including respect, trust, non-judgment and empathy. The way to portray these skills can be via verbal or non-verbal cues that are important to understand how they influence a person.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
Therapeutic communication is an important skill for a nurse to utilize when it comes to relationships between the patient and nurse. In Regina’s case, integration of empathetic and compassionate communication skills in combinat...
It is essential for a nurse to be able to demonstrate and practice professional communication skills, provision of information and handover to provide a holistic approach to treating and caring for patients. Professional communication skills not only allows the nurse to provide different methods and tactics to communicate with patients of different needs and ages, but it enables the nurse to understand and to give the best possible care and outcome for the patient. Provision of information and handover is another major point for nurses and relates to professional communication. Nurses need to be able to get a detailed diagnosis from the patient through communication, and therefore allows for the nurse to handover vital information to other doctors or nurses who take over to provide the correct and best possible treatments and care. The nursing profession requires a nurse to uphold professional communication, provision of information and handover in order to care for the patient with the right treatment, and to provide the best health outcome.
Nurses today need to have excellent communication skills. Receiving information from patients is the most important aspect of nursing. If nurses are unable to communicate with their patient then they would not be able to have a relationship with them. Communication is where two or more people interact with each other, by using sounds and words, this is verbal communication. Some individuals have different behaviors where they try to express themselves to others without using spoken words, this is non verbal communication. Once nurses have the proper communication tools, techniques and evidence based practice, when communicating with their patient, they would get the necessary information needed from the patient to properly diagnosis them.
Therapeutic relationship is well-defined as the process of interrelating, that concentration on advancing the physical and emotional comfort of a patient. Nurses use therapeutic practices to provide support and evidence to patients. It may be compulsory to use a variation of techniques to achieve nursing goals in collaborating with a patient. By discovering the reluctance of the patient to study, as well as the opinions and beliefs of the client and their family, the nurse work together with the client to discoveraexplanation. The...
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality.
After removing those communication barriers, proper communication skills should be applied to nursing field that will be beneficial to a therapeutic relationship. It is because patients could understand their situations and ease their worries toward the implemented treatments. From the views of nurses, they could give the best care services to the patients since they could start an appropriate care plan to deal with their complaints. The proper skills are adopted in nursing field as
The term ‘Therapeutic communication’ identifies the way in which a nurse and patient interact, with the main focus being on advancing the emotional well-being of a patient; (Sherko E., et al, 2013) nurses will use this to deliver support and information to Edna. Effective communication skills are essential within nursing and are often seen as one of the main skills necessary for nurses to support patients and their families (Bramhall E, 2014). There are many forms of therapeutic communication that can be used in