Chic-Fil-A Conversation Analysis

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Wherever you go, there are key phrases and sentences used during a conversation that will inform you of the connection between the members. Whether that is your church, the classroom, family dinners, or even your work, all possess their focal point of conversation. This is no different for my work, at Chic-Fil-A. In listening to the discussion between the employs, you will quickly discover the truth behind the meaning of “one big family.” When asked how to describe the Chic-Fil-A environment, the employees typical response is we are, “One big family.” Sadly, however it resembles more of a dysfunctional family because the sorrowful dialogue often includes trash-talk, hate, lies, rumors, and double-crosses. Frequently, you will hear, “I hate

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