Chern's Case

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Recommended: Employee turnover and its effect on business

Three realistic process and outcome goals that I feel would be valuable for Chern’s to in act for staffing of sales associates are: 1. Meeting hiring timeline goals: Several things that stood out to me about Chern’s is that they have an aggressive growth strategy, to open 15 new stores a year. They also have developed a structured training program to get each associate up to speed and selling quickly. If a sales associate does not meet their goals within 5 months they are terminated. With that in mind, I find that hiring with in the timelines is so important to Chern’s because if they cannot find high quality employees and train them with in the timeframe needed. Failing to do so can impact their ability to open a new store or reduce their

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