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Methods of communication in a care setting
Best practices in pre-operative education
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Conveying information and educating the patient is a significant element in nursing. Instructing the patient in a manner where the information can be incorporated it into their life is the goal for the nurse and medical team. The purpose of this paper is to determine best practices to assure cataracts patient at Group Health (GHC) are adequately prepared for surgery.
Objectives
The three objectives for this project are: 1.) Identify best practice by researching current literature on effective methods for providing pre-surgical patient education to the population >65 years old on cataract surgery. 2.) Assess present pre-op education process for cataract patients at GHC to determine current state and whether there are potential opportunities
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This applies to all forms either written, verbal, or via the Internet. The educator’s presentation needs to be simple and uncomplicated with short sentences, basic wording, simple font, and avoiding negative connotations (Blanck, & Marshall 2011; Patel et al., 2015; Rawson et al., 2011). Verbal communication is the least remembered while demonstration has the best recall rate (Friedman, Cosby, Boyko, Hatton-Bauer, & Turnbull 2010; Patel et al., 2015). It is valuable to have the patient’s recount the information during the educational process as this enhances remembering (Rawson et al., 2011). In addition, multiple strategies i.e. written material, verbal, illustrations, computer, videotapes, or demonstration during the education increases retention (Friedman et al., …show more content…
The external support from family and friends helps calm the patient. The family can provide reinforcement for the patient in all phases of the surgery. When the patient has followed the instructions, things at the surgery center go much smoother. There are decreased incidents of high pressure, pain issues, and/or low/high blood sugar. Escorts and transportation home is readily available to the patient. Post surgery medications are handled. The whole experience is pleasant for the patient. Patient’s that have good encounters are happier patients. Content patients tell their friends, family, and co-workers, which in turn may influence that person at the end of the year to change health insurance plans. When the entire transaction from beginning to end goes effortlessly for the patient, GHC prospers. The patient feels confident in GHC abilities. If GHC is well organized, experts in the field, informed, and skillful, then the reputation become known in the community. This notoriety generates more patients for
...s, K.D., London, F. (2005). Patient education in health and illness (5th ed.). New York: Lippincott.
A medical assistant’s cooperation and presence during a surgical procedure is essential in order to provide satisfactory patient care. Although the role of the medical assistant may not shine though as strongly as the physician’s, their subtle presence provide organization in the form of administrative and clinical tasks to facilitate the physician’s demanding profession. During a surgical procedure, such as an incision and drainage of an abscess, the medical assistant is the patient’s first point of contact. The medical assistant’s role in any surgical procedure will begin as the patient schedules an appointment with the providing health care provider.
It is essential to make sure that the patient is fine once the procedure has been finished and prior to them leaving. If there have been no complications, then the patient will most likely be ok. Nevertheless make sure that the site has stopped bleeding and that they are not feeling faint. If there was any complications, for example, hitting an artery, haematoma or fainting, then make sure you follow the process for dealing with the complication and let the patient know what they need to do if any symptoms
My interest into becoming an optometrist had begun when I was in high school; it happened in an unconventional way. It was not through watching videos, or someone explaining to me what optometry was, but rather, seeing the power of it firsthand. There was a point in my life where I felt emotions that I was unable to comprehend at the time. Seeing a family member on an operating table was the most petrifying moment that I have gone through, especially when the person on the table was my father. My father had to get a chalazion removed from his right eyelid. The doctor told my family that my father would be susceptible to certain health risks because of his diabetes and the severity of his cyst. This procedure was the hardest thing I have had to deal with in my life because it made me feel helpless. Usually, when my dad needs help he always asks me, but this time I could not do anything. It is interesting to think that something so small had such a big affect on my life.
Ignatavicius, D. D., & Workman, M. L. (2013). Care of Intraoperative Patients. Medical-surgical nursing: patient-centered collaborative care (7th ed.). St. Louis: Elsevier.
Treating the patient and family as one, can have improved outcomes, decrease hospital stays, increased patient satisfaction, and improved reimbursements for the hospital. Developing a relationship with not only the patient, but family as well, can pay off in the long run by providing better communication, better quality of care, and trust. The patient and family can be strong advocates for improved performance improvement efforts. Including family in the treatment of the patient treats the “whole” patient through their hospitalization. Involving the family can enhance the patients care.
The authors, researchers in pediatric hospitals in NC, CO, GA, WA, and CA conducted studies of a large group of pediatric patients from five states in the US, to determine whether diabetic education improved outcomes. They considered family environment, age of patient, and economic status. Since the study results were self-reported by patients, the results may not be totally accurate. The relevance of this study to me is to remind me to take into consideration factors such as educational level, age, and socio-economic status.
increases in patient satisfaction, which in a hospital setting is important not only for our
After surgery, they monitor the patient to see if there are any problems while they are coming off an anesthesia (Nurse Anesthetists, Nurse Midwives…) If there are no problems the surgery will be deemed as successful, and the nurse anesthetist will report all findings to the
.... Each day your will leave a lasting impression on the people you interact with. By providing care and communicating with your patients, you will foster not only trust but also you will heal not only your patients’ bodies but their minds too. The sense of gratification felt from such service is unparalleled.
It is up to the healthcare professionals to assess and evaluate the patient's learning needs and readiness to learn because everyone learns differently. Healthcare is very sensitive industry because human life is attached to it. Barriers during teaching patients or learning for patients might cost life and law suite. For example, if the patient is sick, the probability for the client to have the interest to learn is unlikely. Therefore, I have to ask the patient what he needs and what interest him from other healthcare professional around. By doing so, I can increase the interest of the client/patient to learn the information I am looking to provide him/her/them. Therefore, by gathering important information from the patients how best they prefer to receive the information and involving other health care team on finding out the effective way of the information can be productive are the best way to overcome the barriers of learning in healthcare
This piece of work will be based on the pre-assessment process that patients go through on arrival to an endoscopy unit in which I was placed during my second year studying Adult Diploma Nursing. I will explore one patient’s holistic needs, identifying the priorities of care that the patient requires; I will then highlight a particular priority and give a rationale behind this. During an admission I completed under the supervision of my mentor, I was pre-assessing a 37 year old lady who had arrived at the unit for an upper gastrointestinal endoscopy. During the pre-assessment it was important that a holistic assessment is performed as every patient is an individual with unique care needs as the patient outlined in this piece of work has learning disabilities it was imperative to identify any barriers to communication (Nursing standards 2006). There were a number of nursing priorities identified, the patient also has hypertension.
Nurse Educators may have the opportunity to choose their setting, however, more often the setting is dictated by their institutions. Instructional methods and materials can include vast varieties. These will be dependent on the setting, the individual learner, the institution, resources available to the educator, topic being presented, and the Educator. Bastable (2014), provides an expansive list of some of the more common instructional methods: lecture, group discussion. one-to-one instruction, demonstration, return demonstration, gaming, simulation, role playing, role modeling, and self-instruction. It is beneficial to note that all of these instructional methods come with both advantages and limitations which educators should take into consideration. Once the instructional method is determined the instructional materials will need to be considered. Examples of instructional materials include pamphlets, books, audiotapes, CDs, videotapes, DVDs, worksheets, video learning, and more (Bastable, 2014). As previously discussed for instructional methods, instructional materials also come with their advantages and disadvantages. Therefore, both instructional methods and materials should be evaluated. Lastly, evaluations can be both formative and/or summative and are essential in the evaluation of the students
For example, patients who are going in for major abdominal surgery, or even normal childbirth. Nurses should enable them and see them through the fearful mindset that something major is about to happen, or is happening. We are looked upon and expected to “enable” them. To continually move the patient forward, the nurse may do this by offering positive feedback, coaching and enhancing their optimistic belief or helping the patient to see the positivity in their situations, and/or determine healthy alternatives.
Jubeck, Mary E. “Teaching The Elderly”. Nursing, 24 (5), Pg. 70+, Retrieved April 22 from EBSCO Database.