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Challenges in global HR
The effect of working abroad
Challenges in global HR
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1.1 Background of the Research
1.1.1 Background of the Company
Petroliam Nasional Berhad or known as Petronas is a Malaysia’s National Petroleum Corporation wholly-owned by the Malaysian Government. Petronas was established in 17 August 1974 and is now ranked among the largest companies in the world with a proven track record in integrated oil and gas operations spanning the entire hydrocarbon value chain. Their vision is to become a “Leading Oil and Gas Multinational of Choice".
1.1.2 Background of the Study
In the last few decades, business has become gradually international. Many multinational companies send their personnel abroad to manage the operation in other host countries. Expatriates are necessary to guarantee that foreign subsidiary operations remain competitive (Lee & Sukoco, 2010). That is the reason why the global expatriate rates are increasing yearly. In the case of Malaysia, it has about 6.64 millions of outside labour force who worked in Malaysia as at January 2014 (Labour Force Statistics, Malaysia).
According to Tahir & Ismail (2007), Malaysia acknowledge the inflow of expatriates into the country to meet the demands for skilled and professional manpower. The findings shown that there are challenges for the expatriates when they go abroad. Thus, this study is actually to test the proposed model provided by Isakovic & Whitman (2013) with Petronas.
1.2 Problem Statement
Petronas has more than 40,000 employees and currently has sent more than 700 expatriates outside Malaysia, in 31 different countries (Human Resource, Petronas). To avoid from ineffective job performance as well as pre-mature return of the expatriates from happening, a research regarding the expatriates’ adjustment should be condu...
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...djustment.
H2. There is no different contribution among the three independent variables.
1.8 Definition of Terms
Expatriate Adjustment
Expatriate is employee who lives and work outside their home country. They are citizens of the country where the multinational corporation is headquartered (Luthans & Doh, 2012). Adjustment is sometimes referred to as adaptation, acculturation, or assimilation.
Culture Novelty
Culture novelty has been described as the cultural distance, or differences, as perceived by the expatriate regarding his or her own home culture and that of the host country (Church, 1982).
Previous Overseas Work Experience
It is when the expatriates have experiences worked in foreign country before this.
Foreign Language Ability
Foreign language ability is the ability of expatriate to speak, write and understand clearly the language of foreign country.
Justin Matos Reasoning and Analysis Paper When you come from a different country do you have trouble communicating with others? Is it hard to adapt to the new culture or stay within your own culture? Around the world, many people are rewarded for been direct and independent. Been able to take care of yourself and work well with others who are not in your culture can help you achieve great things.
Hill, C., Wee, C. and Udayasankar, K. 2012.International Business:An Asian Perspective. 8th ed. Singapore: McGraw-Hill.
The distinctive culture is not a man made object, tools, or other tangible cultural elements but how the members of the group interpret, use, and perceive them. It is still fresh in my memory the shock I got when I came to this country. This country has a unique superficial culture, I could not imagine. The way people treat each other, especially in conversations when they meet you, they may ask you: "How are you doing?" for that incidence be aware that they do not really want to know how you are, and if you make the mistake of actually giving them a detailed account of yourself, they will deliberately avoid you for weeks. In addition, you are required to immediately embrace all new knowledge with the standard response "Nice to meet you." ...
International businesses are also finding new ways of increasing diversity abroad. Instead of using expatriate employees as management, they are starting to hire locals. Companies that operate abroad are realizing that using expatriate employees is not a permanent solution. They are often expensive, and are not capable of translating their skills into the new environment. In a company that operates globally, it is important that the company knows how to relate to the local markets, and a great way to do this is by hiring local talent. Hiring locally is cheaper, there is not a language barrier, and they are accustomed to the business environment in the area(5). They can also help the business by providing a new perspective into international markets, and offer ways that the company can improve their diversity abroa...
A major challenge of doing business internationally is to adapt effectively to different culture. Such adaptation requires an understanding of cultural diversity, perceptions, stereotypes, and values (Hodgett &Luthans, 2005). Doing business overseas has its challenges as well as it rewards.
High turnover rate of expatriate: expatriate managers are frustrated with the performance and practices of local employees. And they do not have enough international experience and cross-cultural communication and sensitivity training.
In the present day organisations are expanding their operations to different countries of the world. They therefore need people to work there “expatriates”. Once the international assignment is completed, the expatriates have got to go back home, the process of repatriation begins. Even though most expatriates and managers presuppose that the repatriation process will be easy seeing as the employee is just returning home, research has substantiated that this is a tricky process. There is indication that it could be more difficult to adjust to the home environment as opposed to adjusting to life in a foreign nation. Therefore, repatriation process ought to be considered keenly (Baruch et al 2002).
Thomas, D. C., and Ravlin, E. C.,1995. Responses of employees to cultural adaptation by a foreign manager. Journal of Applied Psychology, 80(1),pp.133–146.
Understand and heed cultural differences - cultural variables in transacting international business. (1991, January 28). Business America. FindArticles.com., Retrieved March 20, 2009, from http://findarticles.com/p/articles/mi_m1052/is_n2_v112/ai_10412261/pg_4?tag=content;col1
...e located and the human resource management to effectively manage the global workforce diversity. Furthermore, management practices across nations should be more focused in terms of enhancing expatriates’ experience with cross-cultural training. It is also highlighted that executives of international firms must efficiently devise the best strategies and plans to increase the business positive performance and for controlling resources of their foreign subsidiaries. As a consequence, global managers play a very important role in the development and success of multinational corporations in the current competitive international market since there are numerous issues that they have to deal with in the operating process. If the enterprises could overcome the management challenges, they would gain great opportunities in the global economy and achieve favorable outcomes.
Foreign language skills can be useful in promoting American foreign interests. In a global economy, doing business abroad is paramount, but language barriers can be a burden. Opponents of a foreign language requirement in education would argue that most foreign businessmen already speak English. Admittedly, most foreign competitors do speak English, but only out of necessity. They learned to speak English in an effort to better communicate with their American counterparts and take advantage of the money making potential of doing business in America.
Living in another country is always accompanied by change. It would illogical to deny the fact that living in another country-in another language and culture, principally leads to personal development. The different aspects of personality suspend and one takes on the mannerisms, qualities and opinions that define the people in a foreign country (Kohls 9). Nothing is wrong with the change. In the first place, it is a major reason why the individual moved to the new country-they wanted to evolve by putting...
Nowadays, business is set in a global environment. Companies not only regard their locations or primary market bases, but also consider the rest of the world. In this context, more and more companies start to run multinational business in various parts of the world. In this essay, companies which run multinational business are to be characterized as multinational companies'. By following the globalization campaign, multinational companies' supply chains can be enriched, high costs work force can be transformed and potential markets can be expanded. Consequentially, competitive advantages of companies can be strengthened in a global market. Otherwise, some problems are met in the changed environments in foreign countries at the same time. The changed environments can be divided into four main aspects, namely, cultural environment, legal environment, economic environment and political system problems. All the changed environments make problems to multinational companies. In particular, problems which are caused by changed culture environment are the most serious aspect of running a multinational business. This essay will discuss these problems and give some suggestions to solve them.
Labor laws, wage disparities, intense competition and fluctuating currency values are the challenges that are making organizations worldwide to compete in marketplace with products requiring a great deal of labor, and it is now getting harder for some of these organizations to maintain employees abroad. As Mello (p. 610) mentioned that a greater percentage of United States workforces are moving their operations abroad to developing nations like China and leaving an increasing number of United States domestic workers without employment. The foreign markets for the products and services are not the only things enticing these organizations to enter these global marketplaces. There are other reasons these companies are joining the global market arenas. For example, the foreign labor markets, this has attracted interest in many organizations to expand globally (Gersten, 1991). The labor force growth rates in developing nations alone will continue expanding by approximately 700 million people by the year 2010, while the United States labor force will continue to grow by only 25 million. This shows that United States’ growth rate will drop and the opportunities for productivity growth rate will increase in developing countries.
...ll as private sectors have gone international with new ventures outside the country. These companies are generating revenue, though modest compared to their overall sales revenue, by deputing their expert personnel outside.