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The need for conflict in management
Why conflicts are inevitable in the organization
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Strident Property Services
Strident property services was a thriving company that Alex Jacobs took control of after graduating with a Bachelor’s degree in Business Administration. The company was started by his father, whom ran the company very relaxed. Alex wanted to modernize the company and change policies his father had in place. Alex was faced with conflicts, communication and commitment issues.
Conflict
The company started off as a group that was well organized and successful. The conflict began when Alex became president. The company’s morale and motivation became obsolete. Alex’s leadership style was very different than his father. His father was a people person that emphasizes with the employees. The employee hours were flexible under his father’s leadership. Alex preferred the employees to work 8 a.m. to 5 p.m. He also implemented a new dress attire where as it was very relaxed in the past. The employees appeared not to adjust to the change of leadership. There was bickering between Alex and the managers. When it is unclear who is responsible for what area of a project or task, conflict can occur. Territorial issues arise when decisions are made that appear to cross boundaries of
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A lack of communication can create uncertainty that leads to stress and conflict. Retrieved from http://smallbusiness.chron.com/lack-communication-cause-conflict-workplace-10470.html Alex communicated well and gave clear expectations to Joe in the IT department which was effective. Alex needed to specify the goals he would like each employee to achieve. Alex was unclear with his expectations for employees which caused lack of communication. The employees were still working under Alex 's father’s leadership. The employees had little or no input into the improvements because Alex did not specify the problems so therefore there was no
Within an organization one of the key tools that they use is that of: communication. Communication is a primary key to any organization and without it there is no cohesion, no leadership, and no functionality. As communication begins to diminish, so does the organization – as one article puts it: “These new economic…. imperatives have significantly contributed to the demise of the old classic command-and-control bureaucracy…” (Tiernan et al, 2002, 47-48). From what this article states, the lack of communication has led to a semi-collapse of the mechanistic structure of an organization. Though communication does seem like a huge factor of an organization, communication does not come without its troubles within the inter-organizations; if there is communication going on in a company, there is going to also be a lack of communication. When a company has employed thousands of people (or maybe just a small amount) they are hiring a whole selection of individuals to work as whole group in unity – though this does seem like an amazing idea, these sets of individuals will have quite ...
Understanding how situations can become conflicts are important matters to investigate in hopes of preventing it from happening again. Every employee (in their minds) have different perspectives as to why conflicts happen. Such things include a lack of communication, feeling as if others are not doing their jobs, crazy rules, special treatment of friends as well as expectations that they feel are not reasonable. Conflicts that management may be involved in could be poor communication, lack of appropriate response to any given situation, not taking responsibility for their own errors, letting work & personal life interfere with the other, as well as not having good prioritizing
Occasionally, management strife and issues will occur because basic human nature instinct calls for disagreements and social interferences. However, it depends on the upper level of management to deal with problems that occur in a timely and effective manner that benefits all parties involved. There are a number of reasons that management discrepancies may occur, with the leading being various attitude problems. If team members feel underappreciated or taken advantage of they will show their disgruntled feelings, and it can cause serious issues if not handled immediately. The second are communication issues, ...
In several occasions, conflict occurs in the communication of one or two people. Several people have thought of conflict as cases involving pouring of furious anger in a communication process. Nonetheless, conflict is the misinterpretation of an individual’s words or values (Huan & YAzdanifard, 2012). Conflict can also be due to limited resources in an organization (Riaz & Junaid, 2010). Conflict may as well arise due to poor communication or the use of inappropriate communication channel of transmission of information between the involved parties. Management of conflict has various conflict management styles that include avoidance style, forcing style, passive-aggressive style, accommodating style, collaborating style and compromising style. Workplace conflict comes in two different kinds: task involving conflict, which focuses on the approaches used in resolving the problem and blaming conflict that has the aspects of blame and never brings element of resolving problems between the conflicting parties. In the perception of several individuals, relationship conflict is negative.
While Mike believes that conflict is a normal part of any organization, and the real challenge is how one deals with it. He then provides you with his “5 Keys of Dealing with Workplace Conflict,” (Myatt, 2012) which are: “Define Acceptable Behavior, Hit Conflict Head-on, Understanding the WIIFM Factor, The Importance Factor, and View Conflict as Opportunity.” (Myatt, 2012) What I have learned for this article is, that in order to be a good leader, you need to know how to deal with conflict, employ effective conflict resolution, while also avoided unnecessary
In all relational issues, communication is not only important, it’s crucial. In the business world, this is no less true. However, many leaders neglect communication. They only lecture. They don’t listen. Of course, this isn’t an example of effective communication and the end result is employees never knowing exactly where they stand. A boss who doesn’t communicate will leave employees wondering about their futures at the company and in turn create an atmosphere of uncertainty within the company.
Although there is a plethora of possible sources of conflict in any workplace, the ones in this case are rather explicit. These include personal differences, Informal deficiencies’, role incompatibility, environment stress, perceptions, and expectations. Personal differences could be related to personal values, physiognomies, family bonds or ties, and material belongings.
It has some conflict of ideas in team members. When I faced with situations, I listened other before I spoke something for understanding what was happened and tried to compromise their ideas for reducing the conflicts. This helps me how to deal with conflicts. In reality working organization, it usually has some conflicts within team members. Moreover, those conflicts can directly affect worker’s performance and create job dissatisfaction. However, the conflicts can be positive sides if you have the communication skills, they can have more new ideas, innovations or creativities. From personal goal, I would like to work in my family business. So, I must have abilities to bring my employees to work together. First, I will try to find the sources of conflict and listen employees’ point of view. I will provide some activities for leading them to work and to get along in team. All employees in my business must spend time in an icebreaker activity. The activity is useful for people can have a conversation and an interpersonal relation. When they know members in a team, they will feel comfortable and feel safer to work. If this way does not work, I will change the structure of some employees to other departments, but I will ask their opinions. After that, I would like to arrange to have a meeting around morning time before start working time to listen their performance in each week, this strategy will follow their effort and give them some suggestions for improving their performance. Moreover, the interpersonal relation can build trust from customers, partners and team workers. When customer believes in my organization, they will use my service and may become to a loyalty member in the future. For the partners, they can give some useful information when I do business with
One’s career, school life, and even socializing are affected by communication. If you do not know how to communicate, you probably do not have many friends. Communication has been used since the days of the cavemen. When the cavemen learned to communicate they greatly increased their hunting potential. When they learned to communicate on the hunt and before the hunt, they caught much more game then when they were just randomly running after the animals with spears. In school, if teachers and students could not communicate well, how would anything ever get done? In a business, communication is the most important ingredient. Working at a corporation at a higher level, you deal with hundreds of important emails, meetings, phone calls, and other forms of communicating with your co-workers.
In the chapter Welcome to Turm-Oil Inc, the writer has presented a factious company to show how conflicts rises among go-workers even in those workplaces in employees consider themselves a family. Due to changing millennium company is facing downsizing which provides every room for conflict to occur. The writer has mentioned different employees of the company. Clyde S.Dale, General Manager has been in the company for 22 years. He ignores his problems until they boil over, at which time he takes charge and straighten things out. Vic Tom, Salesman thinks customer are easy to deal with but co-workers are not and are often found on the golf course and consider it a networking. Perry Noyd, Controller has seen in company for 22 years, life has taught him that everything is not as good as it appears and he often raises the ‘devils advocate’ point of view during meetings. He seems himself a realist and is patient about gardening. Dough Right, Manager of Distribution and thinks that everything run so better if people would do things his way. He was brought into company two years ago to shape up the distribution ...
In Business field, communication is so important to get the work done effectively. Good communication will guaranty the best result toward the work or the company. However, there are some factors that may lead to weaken the communication process.
One of the major sources of the conflicts, regarding to the given case, is incompatible goals: “the new executives clashed with the current executives regarding business strategy” another evidence for that is that the CEO says they 'ended up with an old team and a new team and they weren't on the same wavelength'.
...g effectively. personality conflicts, poor management, and resistance to change or a lack of motivation are attitudinal barriers to communication.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
When communication is effective, there is no space for misunderstanding or alteration of information, which decreases the likelihood of conflict. In situations where conflict does arise, effective communication ensures that the situation is resolved in a respectful manner. Thus, when conflicts are resolved in a community and that too by the way of effective communication skills, the community prospers in every field of life.