CGI Group Case Study

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Introduction

Since CGI Group’s foundation, it has grown to be Canada’s largest IT services provider. CGI has a massive global presence with 65,000 employees in 40 countries (CGI, 2015). In French, the acronym CGI stands for ‘Conseillers en Gestion et Informatique’, which roughly translates to Consultants in Management and IT. Clients and partners of CGI Group occupy both the public and the private sector, and span a vast array of industries such as communication, financial services, government, oil and gas, health care, operations, and more (Reuters, 2016). Here in Sweden, CGI group is the IT services market leader (Fors, 2015).
Services that were initially offered by CGI group included information systems and management consultant services, …show more content…

However, their increasing global presence is not always from an internal force, but sometimes from external forces, such as their multinational customer base (Marcoux, 2015). And this growth is at an alarming rate, as CGI tries to double the size of the company every three to five years through systematic acquisition (Vigeant, 2015). An example of this would be CGI’s acquisition of Logica in 2012, which increased CGI’s presence in the European market (Marcoux, 2015). It is clear that CGI is a force to be reckoned with in the global IT industry, and a prime example of a firm that has adapted its strategy to accommodate the countries that it operates in and their cultural …show more content…

This means, for instance, to understand the culture that defines and describes CGI Group is to understand their deeply embedded values and principles that orient the company’s behavior and interactions both within and outside of its domain. Practices are what constitute daily rituals; and the rituals make up the mental programming that summarizes an organization’s overall culture that tends to assume a static status over time (Hofstede, 1980). This, in retrospect, means that the CGI Group culture created in its formative years has and will remain the same as long it can. This is possibly not the case, especially not in light of their global outreach and consistent interactions with other cultures that may be quite the opposite of their

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