CE-Team Case Study

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Brian has continued to be a primary executor for site as a member of the Critical Environment Team. He has taken direct ownership of the role with minimal direction from superiors within his discipline. He has engaged himself in all aspects of the customer provisioning process and as well as the leader of the operational day to day duties.

I can add to Brian's comments by stating that these items were identified as deficiencies primarily due to his efforts to improve the operation of the facility. He has also taken it upon himself to work with management and engineering teams to work through corrective actions to eliminate this items by helping with the creation of SOW and SOO documentation. As the majority of these items continue to work …show more content…

His efforts have been hindered by events and limitations outside of his control or ownership. Even with these limitations he has been able to effectively communicate operational expectation and improve the ability of each member of the CE-Team to maintain the facility.

Brian has successfully completed all assigned TPC training modules and utilized each and every available opportunity to improve his knowledge of the various operational systems supporting the IAD site.

Brian is a strong supporter of all aspects of the QTS core values while executing his day to day duties as the IAD Critical Environment Technician Lead. He engages himself and encourages his team to take part in all employee surveys.

Brian has taken primary ownership of the CE-Team Mock drills including the drill creation, distribution, training and execution. Providing direct over site of each technicians compliance to the Mock Drill process.

Brian remains the primary focal point for this operational goal objective working extremely hard to ensure the success of this processes at all

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