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The influence of stakeholders on a business
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Distinction One Evaluate the influence different stakeholders exert in The Cadburys Takeover. • Why they are a stakeholder • What do they want from the business • Who could they conflict with and why • How can they influence them- did they? • Use news articles to back up with evidence Kraft, suppliers (fair trade company), customers Workers – They produce the chocolate in the factory. The workers are stakeholders for Cadburys because they have a big interest in the business, the reason for this is that they are the ones that produce the product they are making and without them there wouldn’t be a business. The workers want to earn high wages and keep their jobs in the business. The work environment has to be a good standard because if the work environment was poor then the staff wouldn’t be able to work at the best of the …show more content…
ability. The workers have a massive concern in how often they are being paid by the business. The workers would expect job security for working hard, they want to be told that they are safe and there no need worrying about losing the jobs they have a fair pay and equal rights. If any conflict was to occur, for example Kraft taking over Cadbury, the workers would not focus on the product they are producing, they would be focusing more on whether there jobs are going to be lost the next day. To prevent worrying about their loss they voted on a strike to prevent the takeover with Kraft, the evidence to prove this, is on the article below; The source is about the conflict between the workers and Cadburys, because there worried that they are losing their jobs with the takeover by Kraft. The strike did not influence them because jobs where still lost and this had a massive intake on staff that still worked there because they feared on losing their jobs (http://news.bbc.co.uk/1/hi/england/bristol/7089501.stm) Government The government are external stakeholders because they are affected by the consequences and outcomes of Cadburys decisions they make. The government want Cadbury’s to have a higher staff intake so that they can have a higher income tax of the employee’s salary. Corporation tax is tax profits made by the company the government would want to be a part of this because they would get the tax made by Cadbury’s. If Kraft where to move abroad, the government would try influence in not moving because, they wouldn’t receive any Income salary tax by the workers and they wouldn’t receive any Corporation tax by the profits made by Cadbury’s. Also the government would have to pay jobs seekers allowance for all the unemployed staff. The conflict was that Cadbury could move abroad. They had the pressure of the media if were to move abroad. Negative press would mean that Cadburys get a bad picture and people won’t buy their products. They can influence Cadburys to stop from moving abroad by, lowering the corporation tax from your profits, because your profits can be used to pay rent and better facilities. In the link below this is an official document showing what the government think about the loss of jobs by Cadburys or Kraft. Page 3 out of 11 (2. and 14.) This didn’t work because jobs were lost when the takeover occurred by Kraft The article below shows what will happen in the future with Kraft taking over Cadbury’s. (https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/228969/7915.pdf) Kraft Kraft is stakeholder because they want to take over the business Cadbury’s to receive all the profits made from the chocolate, and they want to be known worldwide for the products they made. Kraft wants to take all the profits and money made by Cadburys. Kraft can conflict with the Cadburys because the staff might refuse to go work due to the fact Cadburys are getting taken over by Kraft. To prevent this from happening the staff formed a strike which would stop Kraft from taking over, because they are worrying about their jobs being lost and there hourly pay getting decreased. Kraft wanted to take over Cadburys so, they promised the workers that no jobs are going to be lost and there pay is staying the same. The article to show the striking by the Cadburys workers is (http://www.theguardian.com/business/2010/jan/27/cadbury-workers-takeover-protest) Cadburys gave Kraft a bad reputation, but to influence them they can tell everyone on social media how their products are good so people end up buying them. Suppliers Suppliers are a stakeholder for Cadburys, because they supply their raw materials such as cocoa.
Suppliers want Cadburys to carry on buying their products to keep them in business and to earn profits from them. Cadburys can conflict with the suppliers because they might not want their product being part of them anymore, because they might have found another supplier that gives them more ingredients for less money. The suppliers could persuade Cadburys to keep them using there ingredients by, saying that they will increase the amount of ingredients they give them every month, so they get twice as much to make more profits. Cadbury’s are also a fair trade supplier. The suppliers can conflict with Cadbury’s because there not getting enough money for the supplies they are giving, Cadburys can boost the amount of money they are giving to the suppliers because it’s at a good quality of work. (http://www.telegraph.co.uk/finance/businessclub/business-club-video/consumer-and-retail-sector-vide/11367919/Cadbury-owner-caught-up-in-supplier-row.html) This article is about how the suppliers dropped from Cadburys because they didn’t pay in
time. Customers Customers are the stakeholder for Cadburys, because they want to purchase the products Cadbury’s, for example “Dairy Milk Chocolate Bar”. The customers want good quality chocolate at a good price from Cadburys and if they don’t get there satisfaction then, they won’t buy their product anymore. The customers can conflict with Cadburys because there prices for a chocolate bar might be extortionate, so they wouldn’t purchase them, which will decrease Cadburys profits and money made. To make the customers buy their products Cadburys can say they will decrease the price for a chocolate bar cheaper than other competitors such as Nestle and this will make more customers buy their products which will give Cadburys a higher profit.
Tesco’s objective is to be the ‘champion for customers’, and they want to achieve this by being number one in customer satisfaction. They want to grow globally and by doing this they ‘create value for customers to earn their lifetime loyalty’. Tesco is
In this assignment I will discuss about key stakeholders who influence the purposes of two business, the business I have chosen are Tesco and Oxfam. Also, I will be talking about interest owners, customers, suppliers, employees, trade unions and employer associations have in the business. Another point I will be talking about is why business must consider local communities and pressure groups when operating their business.
In the case of Woolworths and Coles, both businesses are being investigated by the Australian Competition and Consumer Commission (ACCC) for abusing their market power by intimidating suppliers to reduce the price of products so they can buy them for cheap. Due to Woolworths and Coles
From my research I had gathered enough information to determine whether or not my new business would be stable enough to survive in the current market. My results told me that there is always a way to improve a shop which provide internet and coffee. I need to change some aspects of the shop to cater for my potential customers. The most impressive way in which I conducted my market research was questionnaires. This is because it is such a quick and accurate method of getting to know the customers’ opinions and to hear constructive criticism. Through the results which I had gained I noticed a mode price that people would pay for a coffee. This will help to decide on a price that will benefit my business profitably and also satisfy the customers.
Every organization has a list of stakeholders who depend on firms to provide the products and services they demand. Stakeholders are the individuals and groups who are depending on the firm in order to achieve their personal goals and whom the firm is depending for its existence. These individuals effect or are effected by the achievement of the organizations objectives. Companies or organizations depend on employees, customers, suppliers, investors, and communities in order for their business to run efficiently. Costco, the well known retailer has successfully determined what is important when it comes to productivity from their employees, and brand loyalty from its customers. What is important is what the firm does and how they do it which
need to improve its management team, set up succession plan, reduce dependence on Cadbury family-
Mail in the work environment often offers administrative services, and ways we can highlight the different services are by seeing them as either internal or external services. Incoming mail (mail coming to the company), is often dealt with at 4Social Work (a smaller organisation) by the administrators, rather than a large postal room in larger organisations. Internal mail is slightly different as it still is still addressed to the company, however it is mail from one worker to another, who may be in different locations (different region or country). For instance, a pay slip or p60. Incoming mail will include: courier companies and the post office delivering mail, faxes and hand delivered mail. Outgoing mail can either be internal or external.
The Taylormade advertisement says “M1 is played by more tour players worldwide than any other driver,” but this statement is only meaningful to the consumer if there is proof. The top players in the world test just about every golf club company to find out which one suits their game the best. They can do this because of their sponsorships and more time to test, but the average person doesn’t have sponsorships or lots of time to test clubs. Due to this, Taylormade, in the advertisement “There’s M And There’s Them”, made it possible for the average person to know which companies Taylormade is better than and by showing a very well-known golfer using the club with confidence (4-5).
For vacancies to occur in Timberland, there has to be some loss in employees or expansion of the business, which isn't too uncommon as they have a high turnover rate. Be it long term sickness, retirement, transfer, or a termination of contract, if people were to leave Timberland, more opportunities such as vacancies will be created. To go into detail on why these opportunity's might be created, if a current employee were to acquire a long-term sickness, they would require another employee to replace their position, until it is safe to work again. Another example being, retirement, where another permanent employee will need to be employed as a replacement, because choosing to retire
Stakeholders are those groups or individual in society that have a direct interest in the performance and activities of business. The main stakeholders are employees, shareholders, customers, suppliers, financiers and the local community. Stakeholders may not hold any formal authority over the organization, but theorists such as Professor Charles Handy believe that a firm’s best long-term interests are served by paying close attention to the needs of each of these stakeholders. The modern view is that a firm has responsibilities to all its stakeholders i.e. everyone with a legitimate interest in the company. These include shareholders, competitors, government, employees, directors, distributors, customers, sub-contractors, pressure groups and local community. Although a company’s directors owes a legal duty to the shareholders, they also have moral responsibilities to other stakeholder group’s objectives in their entirely. As a firm can’t meet all stakeholders’ objectives in their entirety, they have to compromise. A company should try to serve the needs of these groups or individuals, but whilst some needs are common, other needs conflict. By the development of this second runway, the public and stakeholders are affected in one or other way and it can be positive and negative.
Employees, the employees are interested in the business; this is because Rolls Royce provides employment for them: they are getting paid for delivering their services to the company in order to manufacture and produce well for them. These stakeholders can influence this business as they have the power to go on strikes if they aren’t paid well, they can also influence the productivity of the business itself – changing the hours they work, the shifts and duties and task they are to conduct every day. As employee work the firm their interest is to obtain a stable work environment and receive good wages for their services that help them in their personal lives. The company usually offer the employee’s incentive to keep them motivates to work
Since this is my first DBA class taken at Columbia Southern University (CSU), I wanted to make sure that I schedule enough time so that I could devote my energies towards accomplishing the goal of acing this course. As with most students at CSU, I have to balance my time between work, my family and the DBA Course. Levin (2007) proposes that “Time Management” is a misnomer, because a person cannot “Manage Time”; time is fluid and inherently cannot be managed. Levin (2007) then goes on to bring up the idea of not managing time, but rather come up with a plan and make sure that you plan ahead so that you may obtain your desired goals. Therefore, I started to plan my schedule by first writing down, on a piece of paper the existing personal
Employers favor and consider the unitarist approach rather than the pluralist approach. The unitarist approach includes common interests between employers and employees and refer to the responsibility of management to control and manage conflict (Moore&Gardner, 2004, p. 275). The unitarist approach indicates that employees should have loyalty to only one authority that is management (Ross & Bamber, 2009, p.25). The unitarist approach discusses legitimacy on managerial authority to prevent third party involvement from unions and treat them unnecessary. Trade unions play a key role in the employee relationships, although the membership of trade unions have been declined because of the unitarism approach. The pluralist approach recognizes that the organizations are made up of “sectional groups that interest may agree or may conflict with rival sources of leadership and attachment” (Geare, Edgar& McAndrew, 2006, p.1191). The Industrial relations explain the relationship between the employees and management which arise from either directly or indirectly from union-employer relationship (Saif, 2013, p. 34- 35). Saif (2013) states that “it is in the interest of all to create and maintain good relations between employees (labor) and employers (management) (p.34).industrial relations covers the aspect of trade unionism in collective bargaining, industrial disputes and employees participation in management. Employees’ associations and trade unions appear to have developed a ‘protest movements’ against the working condition in the
JLP, especially Waitrose, own a great proportion of own-branded products, which make it to not rely heavily on suppliers (Howie, 2015). By working with many suppliers including both third parties and own partners around the world, JLP has lower switching cost in shifting suppliers (John Lewis Partnership, 2015a). For supplier, they can enjoy the benefits of the huge turnover and large customer base of JLP, and the long-term partnership and competitive price provided by JLP will also bring them more profit (John Lewis Partnership, 2015a). On the other hand, it costs a lot to switch the existing retailers to sell their product, especially when they are accustomed to the stores (Matsa, 2011). And all of these will decrease their negotiating
The manner in which management handles and relates with the workforce will determine if conflicts in the company can be resolved. The consumers need to be satisfied by receiving healthy products for consumption. Competitiveness of the company will be effective after considering the employment factors and consideration. Research shows that companies that pay well have good returns simply because the competitiveness is very high. Workers put their efforts in meeting the company’s goals and objectives (Mattson, 2005). They observe due care in the production process and negligence is never part of their operation because they will always want to secure a well-paying