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Aspects of operations management
Principles of Operation Management
Aspects of operations management
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• What is Engineering Management? Engineering Management is a specialized form of management that applies engineering principles to business practice. It combines the technical problem-solving skills that an engineer develops early in his career with the organizational, operational, and administrative abilities of business management in order to effectively and efficiently manage complex projects and problems from conception to completion. The discipline provides engineers the tools to systematically address issues related to design and operation of complex systems as well as develop skills specifically required in technology-based, project-driven enterprises. Examples of such skills include leadership, planning, scheduling, logistics, …show more content…
I went into the program without having a full understanding of the discipline. I thought it was essentially going to introduce some business administration and leadership skills to help an engineer effectively run a business or firm. However, I have found that this discipline prepares individuals to lead, organize, implement, manage, and successfully complete technical projects in technology-based, project-driven enterprises. It also provides the engineer with tools to systematically improve operations while managing risk. The biggest shift in my perspective throughout my studies was to view operations as a system of systems. I first encountered this term in the Risk Analysis course. I believe that operations relate to the concept of system of systems in that they include a collection of dedicated processes that pool their resources and capabilities together to create a more complex process that offers more functionality and performance than simply the sum of each individual process. For example in supply chain management, each component in the chain – supplier, manufacturer, distributor, retailer, etc. – may work well individually; however, if the entire supply chain is not perceived as a system of systems, then each component may not effectively utilize their resources and capabilities with the other components to create the most optimal and efficient process possible. The …show more content…
Additionally, it helped me develop a comprehensive set of techniques and methods that support the technical analysis of process, organizational, and production issues faced in the technical enterprise. Among the techniques and methods learned were deterministic optimization models that could be used to make an educated decision on variety of problems such as break-even analysis, transportation, assignment, transshipment and scheduling. Another important technique learned was statistical quality design and control. This is one of the most important things I learned throughout my graduate education. I learned that data is the foundation for process analysis and improvement. Too often in the Nuclear Navy, personnel ignore data and arbitrarily start troubleshooting issues because they feel like they are experts in the systems. I also fell into this trap because I made decisions based on my intuition before my engineering management curriculum, Using the tools learned in my Quality Systems Design course, I now use statistical processes and quality engineering principles for root casual analysis during troubleshooting. I have found this process to be quicker, cheaper, and less stressful for the personnel that I manage. The solid quality principles and techniques learned have even allowed me to find
The Six Sigma approach was designed by Motorola in 1986. The primary objective of the concept was to develop a tool for tallying the process defects and, as the result, improving business operations. The foundations of the approach are the customer needs, statistical analysis of data and facts, and timely execution. The method promises numerous benefits such as increasing performance and profitability of an organization, improving product or service quality and employee morale, decreasing costs, the growth of market share, the higher level of satisfying customer needs, etc. (Meredith & Shafer, 2013). The primary advantage
The truly gifted Project Managers are those that can apply the systematic hard skills in an artful manner by using soft skills. To that end, some systematic or science related management skills will be discussed, along with the soft skills and how they are used together to successfully manage projects.
Operations management focuses on carefully managing the processes to reduce and distribute products and services. Related activities include managing purchases, inventory control, quality control, storages, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how the operations management is carried out in an organisation depends very much on the nature of products or services in the organisation, for example, retail, manufacturing, wholesale and etcetera.
Operations management strategies play an important role in any organization to achieve organizational goals. An organization uses these operations strategies to maintain and control all its operations...
Slack, N., Chambers, S., Johnston, R., Betts, A.,(2009). Operations and process management: Second edition. Harlow: Pearson Education Limited
In every organization, different operational functions exist to ensure the smooth learning of the organization. In order for an individual to have the knowhow on how to operate the functions delegated to them they must have implicit knowledge on the functionalities themselves. Understanding markets, customers and the company goals has always proven to be a core starting point for individuals who ply their trade in the organization. The essence of the skills is evident in globalization, cooperate social responsibility and risk management issues. In operations management, the basic principles of operations should be followed to ensure that the profitability of the organization ensures the operation of the organization is
According to Aquilano, Chase, and Jacobs (2005), "Operations management (OM) is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services" (p.19).
Over the course of my professional life, I have become increasingly involved in project management roles. Doing so has made me aware of the many varied challenges that can face projects and the project managers who are charged with bringing them through to completion. The success or failure of projects, in whatever economic, political or social field, rests not just on the quality of the project’s goals, but also on the abilities of those involved in the project – and above all those who are managing it – to bring it to successful completion. To do this, project managers need to be equipped with a very wide range of skills, many of which are unrelated to the type of project itself. So, for example, a project manager of an engineering project must not only have engineering
Covering topics such as total quality, customer focus, leadership planning, process management, Six Sigma, and many more allowed us think outside the box and in a different context. Although many of us were not too thrilled to be thrown into groups with classmates we had never met before, it really turned out to be one of the best learning experiences of the entire semester. Overcoming infuriating challenges has become a valuable learning experience. The main reason for this is we will eventually have to work in environments where we are not familiar with our peers and it taught us how to communicate, embrace debate, and follow through with our task each and every week. Another takeaway from the course is the true meaning of quality and process management. Quality does not only mean making sure you are servicing or manufacturing “quality” parts, as there is much more too it. For example, one may not think of the countless effort put towards customer satisfaction, or the complex different processes involved in ensuring actual quality. It’s important to understand how all functional disciplines of the organization work together in achieving the common goal. Working collaboratively as a team promotes an effective transplant of information and implementing productive changes within the organization. Quality is a continuous improvement and needs to be
The Systems viewpoint of management looks at all parts of the organization and how they interact to complete the organization’s goal. The parts of the organization are inputs, outputs, the transformation process – or the ways in which inputs are converted to outputs, and finally feedback in which the end users or elements of the environment that are impacted by the organization. The feedback is used to help determine what future outputs should be, and also what inputs are required to produce those outputs. Breaking down the production process into these four segments is one of the differences in this theory of management.
When planning a new project, how the project will be managed is one of the most important factors. The importance of a managers will determine the success of the project. The success of the project will be determined by how well it is managed. Project management is referred to as the discipline that entails the processes of carefully planning, organizing, controlling, and motivating the organization resources so as to foster and facilitate the achievement of specific established and desired goals and meet the specific criteria of success required in the organization (Larson, 2014). Over the course of this paper I will be discussing and analyzing the importance of project management.
* Engineers must be able to work as part of a team. The ability to
Dr. Deming holds a Ph.D in physics, but is a statistician by experience. He is best known for leading Japanese businesses on the course that has made them leaders in quality and productivity throughout the world. Deming takes a system and leadership approach to quality. Concepts that are related to his approach include 1) the “System of Profound Knowledge, 2) the “Plan-Do-Check-Act cycle”, 3) “Prevention by Process Improvement”, 4) the “Chain Reaction for Quality Improvement, 5) “Common Cause and Special Cause Variation, 6) the “14 Points” and 7) the “Deadly and Dreadful...
What is engineering? It’s a combination of both fields science and math they try to make the world a better place for us (they constructed roads and build buildings.. etc.). What engineers do? They design system, material and structures with consideration of the cost and safety. Engineers solve problems, problems are the engineer’s inspirations, and math and science are the creative tools they use to solve them. Engineer is the ultimate field for challenge and creativity, engineers from different fields work as a team to produce something useful for people for example airplanes. Engineer touches every bit of plane. Mechanical engineer design engine while mechatronic engineer devise the controls, fuels extracted by mining engineers and refined
There is growing confession that every type of the project needs different type of management, which requires actions in management that designed specifically for the projects need, and the managers of particular projects with the appropriate core competency. This