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Impact of e commerce essay
Impact of e commerce essay
Impact of e commerce essay
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E-commerce Effect on Traditional Bricks and Mortar
Examining the online effect of retail shopping, it is highly relevant to look at the impact the trend and how it is changing traditional bricks and mortar establishments. Currently, most retail business is experiencing a rapid decline in retail sales as the consumer is choosing alternatives online. Millennials lack the drive to shop in retail establishments contrary to generations before them. This generation values their time differently and views in-person shopping as a substantial sacrifice and would prefer to spend their time with friends or having adventures. Important to ask the question, “What does the future appear like for bricks and mortar and how can they ride out the storm?”
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Looking toward the future, they are seeking a solution to keep them in the retail game and not lose out to the online environment. Investopedia states that bricks and mortar businesses can find difficulty in competing with online businesses as they have lower operating costs and increased flexibility. At this point, management questions the best approach to survive the trend. Boitnott (2017) poses the question, are bricks and mortar facing a risk by not having an online presence? Hudson (2016) also asks if people prefer stores, then why are stores in trouble and can bricks and mortar …show more content…
Currently, Macy’s saw its sales peak in 2015 and has been facing a downward trend since that time. La Monica (2016) tells of same-store sales falling for five consecutive quarters. International sales at the flagship stores in New York and San Francisco are off as international consumers are spending elsewhere. Embracing the online trend, Singh (2012) states that Macy’s internet sales increased 40% in the fourth quarter. Federman (2016) tells how Macy’s and technology fit well together as Macy’s is reinventing itself in its bricks and mortar locations, in an effort to enhance the traditional retail experience through exploring retail innovation and
Macy’s intended to deliver enhanced shopping experiences to its consumers through dynamic department stores and online sites. In this regard, the company developed a North Star strategy that allows it to improve its sales growth and to develop its existing core activities. The company’s consumer research monitors, analyze and anticipate their needs and wants based on the changing market trends. This allows it to strengthen its customer base and also helps it in identifying new markets and customers. Macy’s also identifies different styles and designs based on various occasions and events that allow it to capture the changing preferences of its customers. The company also celebrates various iconic events to interact with its customers which
Being a multi-billion dollar retailer comes with its perks. JCPenney’s dominance over catalog merchandising has now extended into the cyber world at www.jcpenney.com. This website is multi-functional and easy to navigate, but how would JCPenney’s new e-commerce site stack up against its toughest competitor, Kohl’s, on the web? The answer may surprise you. This is an intriguing look at how varied retail comparisons can be. While JCPenney is struggling with sales on the retail floor, Kohl’s continues to exceed expectations in their stores. Online though, it is a completely different story.
With the reputation of an online experience that includes an “erratic nature of delivery time makes us nervous when buying online with a hard deadline,” Kohl 's nearly begs customers to come in and try on the merchandise, then buy somewhere else. Obviously, as in the case with JCPenny and Sears, Kohl 's must follow Target 's lead and immediately overhaul its online shopping experience to lock consumers into both the in-store and online loop of consumption and purchase. While revamping an online platform sounds easy, it is, obviously a difficult task . But one that must happen if Kohl 's is to usurp the JCPenny and sears customers while competing with
Does Macy’s have the right resources and capabilities for their current strategy? Why or why
Key Issues The growing popularity of online retailing is attracting competition from traditional and online multi-retailers such as Wal-Mart and Amazon, which are gaining considerable market shares in many of the product segments included in the specialty retail sector. Currently, the majority of revenue is generated by store sales, but online sales from the stores’ websites are increasing. With the US dollar getting weaker, international sales from these US based websites are increasing too. This creates a significant positive outlook for the large incumbent players but also acts as a significant barrier of entry for new players.
Amazon.com operates in the Online Retail Industry. The sector is one of the fastest growing globally and is outperforming the ordinary retail marketplace. It was created after 1995 and it was only the Internet that made it possible for such an industry not only to be established but to become one of the most flourishing sectors in the business environment. What is interesting is that Amazon.com, together with eBay is the pioneer in the field. Both companies were launched in 1995 and are still extremely successful. The creation of e-mail in 1996 had a huge impact on the development of online retail by introducing a fast and easy way to communicate with customers. For this two-year period Internet usage doubled annually, thus, allowing for the expansion of the industry. Google is launched a year later, in 1998, only to become the most used search engine in the world and an essential partner for the online retailers by helping them tailor their websites to customer’s personal preferences and by advertising. After that, more and more people see the opportunity in the growing industry and enter it. By 2001 there are more than 513 million Internet users globally, which calls for action in terms of creating regulations and laws to protect the users and personal property. In 2003, Apple launches iTunes, and provides a platform for low-cost digital downloads. Another major change is the appearance of social media from 2004, which is one of the biggest influencer on the state of the industry. With the launch of iPhone in 2007, this trend strengthens as people get to enjoy the Internet anywhere they want to. From then on, technological advancements have made it extremely easy and fun to shop online, making it ...
JCPenney is one of the largest department stores and largest catalog merchant in the United States. This store is having problems with the changes in the consumer habits, and they realized that Millennials’ expectations are different. The Old Way to grab and attract other generations is not working with them, something appreciates through many ups and downs of the company. JCPenney is changing their strategy, and now they are applying the consumer psychology, which tells the customers what they want to hear. As a result, the sales are growing and, for this moment they are getting to stop the bleeding (Tannahill, 2016).
Every aspect of Macy’s is affected by the different environments of marketing. Different factors of the world shape Macy’s into the store it is today. Macy’s relies on the economy everyday where they may be. They also have to shape the way they do business due to the culture and society. Technology is becoming a big part of how people shop and Macy’s becoming adjusted to it. Macy’s has also been expanding globally to over 100 countries online. As well as their competitors and regualtions impact they way Macy’s does buisness and whom they do buisness with. Each factor including economical, socio-cultural, technological, globaly, with their competitors, and government regulations have impacted and changed they way Macy’s does buisness and it;s customers.
Industry executives believe that what is occurring is painful course correction from stores growing too fast. Retailers have fallen victim to pressures regarding quarterly earnings, failed to invest in their stores and instead in share buybacks, and lacked the initiative to update on digital trends. Therefore, chains of retail stores soon dwindle away. The article then transitions upon how Fast Company studied how retailers are thriving in the “Age of Amazon”, (Fast Company).
Macy’s was started as a small fancy dry goods store in New York city in 1958, which developed into one of the largest clothing retailers with more than 700 locations around the country. However, Macy’s sales have gradually plummeted as the new competition in the market is rising. According to an article on Fortune.com, Macy’s is closing 100 stores as the result of competitions from retailers such as Amazon and T.J. Maxx. Nevertheless, Macy’s is not the only chain who is closing down stores, Sears and Kmart’s have closed many of their stores due to heavy decline in sales. In addition to that, article states that a Wall Street report suggest Amazon will take over Macy’s spot as the top clothing retailer in the United States.
There is the famous internet store and the old fashion brick and mortar store. However, all types of companies will eventually open a brick and mortar store or an internet store. For example, Wal-Mart and Amazon, one is a brick store and on is an internet store. Amazon is an internet store that has recently announced the grand opening of their first brick and mortar store. Whereas, Wal-Mart is actively pursuing internet sales and home deliveries. Without competing business, Amazon and Wal-Mart would have no need to expand into these areas. An ever expanding company is great however, a company must try to become a distinguish company.
The Information revolution is changing our daily lives. With the rapid development of computers and the internet, online commerce has become quite common and plays an important role in the modern world. Online business has been booming in recent years. US online retail sales rose an average of 11% in the first three months of 2009 (“US Online Sales Up,” 2009). The growth of online sales may be due to the growing number of consumers who shop online.
Online retail and shopping sales has been growing consistently every year, not just in the US but worldwide. Not only does online shopping give customers more convenience, more variety, and more discreetness but it also gives customers better prices. While it is quite true that Wal-Mart has product variety and cheap prices – things customers want – the physical stores do not really give the convenience and discreteness that online retail and shopping does.
The Internet is currently the third most shopped channel; brands are pushed to keep up with the trend of building an online shopping option for their consumers and this is evident through the increase in retailers offering online options for their consumers (Valerio). With solely digital stores like Net-A-Porter, Amazon and eBay, competition among digital stores and physical stores are tight. Retailers are pushed to keep up with the rise of digital shopping whether they want to or not. There are several retail implications with the rise of digital shopping, retailers are turning to multi-channel retai...