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Principles of supervision
Principles of Management Quizlet
Management principles
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Introduction New supervisors looking for guidance need something they can refer to when faced with certain issues that arise on the job. This manual outlines six supervisory responsibilities and some basic guidelines for effectiveness. It is important to remember that with the variety of personalities in the workplace, each specific situation is going to require a different approach. The following are general guidelines for handling each responsibility. Demonstrating Communication Skills Communication is one of the most important skills a supervisor has. A good supervisor is able to give direction, motivate, and persuade their staff in order to maintain a good working relationship that will reap positive results. A large part of all three of these skills is the ability to listen and absorb the ideas of others (Rue & Byars, 2004). Good communication is give-and-take, or a two-way activity. 1. Be open to regular input from employees, and regularly act on suggestions for improving productivity and effectiveness. A happy employee is someone who has an investment in his or her work. Letting an employee participate in the planning of projects or the general running of the department will give them empowerment. This will result in raising the individual satisfactions levels, which helps to boost productivity. 2. Use feedback in communication to insure that all parties are clearly understood. When communicating thoughts, ideas, or instructions, it is important that the receiver of this information has a clear understanding. Allowing them to repeat or rephrase the communication will let the receiver know that you care that they truly understand. Take into consideration the many differing factors that may influence the understanding or misunderstanding, like ethnicity, personality, and emotions. As a receiver of communication, use the same feedback practices. Repeat the communication and ask for clarification if necessary. Determining Effective Orientation and Training Methods Employees spend a great portion of their time at work, and therefore must be comfortable in their knowledge and familiar with their surroundings. It is the supervisor's responsibility to familiarize the employee with the workplace. The supervisor is also responsible for continuous training. The new employee will regularly have questions, and the supervisor is their main source of information. 1. Be available for questions and assistance, and clearly explain other available sources of information. When an employee completes their initial training and begins to perform their duties, the employee will need continuous guidance and assistance. The employee should feel free to approach the supervisor with any issue, and he or she should also be clear about any other people that are available to help.
Supervisors are acting as trainers when implementing the formal orientation and OJT process. It is important that they thoroughly learn the content of the orientation process, as well as learn how to implement the process with new trainees. By implementing the Train-the-Trainer Model, Burgess is ensuring that each direct supervisor, receive the same training and have common KSA regarding the support and preparation of new employees. She increases the likelihood or consistency for the job site training offered each need employee. Additionally, with Train-the-Trainer model, direct supervisors can understand their roles in the process and it further increases their accountability regarding the success of new hires at their
Supervisor need communication skills, fairness, negotiation skills and resolution skills to mediate conflicts. Also supervisor should be an active listener, need to understand the problem, reason for conflict correctly. Then the mediator should be unbiased. Mediating supervisor should not be a part of the issue or problem. It will help to develop the trust between two parties or individual.
Another problem with supervision is power which comes affects the relationship between the supervisor and supervisee. Factors like social position, race, gender, social class and sexuality, Issues of subordinate positions of women affect the supervisory relationship. To solve this problem it has been advocated that someone with a similar background should do the supervisory job.(White, E. & Winstanley, J. 2010). APPLICATION OF THE CONCEPT TO CURRENT JOB (CLINICAL SUPERVISION):
Work detail supervisors are responsible for monitoring inmates conducting specific work tasks such as laundry, food services, maintenance or farming work (Schmalleger & Smykla, 2015). These tasks can be both inside and outside the facility (Schmalleger & Smykla, 2015). These supervisors must keep a detailed inventory of tools and equipments the inmates use to ensure nothing goes missing to
Janet’s responsibility is to be in the know of all the policies. procedures, and processes. The manager is responsible for coordinating with the OHSA team and setting up training and meetings to ensure that all departments are in compliance with the standards. As part of our training we have annual testing that involves taking a series of computerized tests that addresses staff safety issues. Twice a year there are mock visit that are conducted by the OHSA team to ensure that all employees are on the same page. The feedback is provided through reports t...
Supervisors are ultimately both ethically and legally responsible for actions of their trainees (Corey et.al, 2011). Supervisors should specify the responsibilities and expectations of both parties in the supervisory relationship in order to avoid boundary issues (APA, 2014). The supervisees and supervisor expectation for the supervisory relationship should be discussed and agreed upon. Ethical considerations need to be address to provide behavioral guidelines to supervisors, to protect supervisees from undue harm or neglect, and to ensure quality of client care (Corey et.al, 2011). The style/quality of interactions between supervisor and the practicum student is important in establishing a collaborative working relationship that encourages self-reflection and evaluation for the supervisees. As a result, the supervisor must make time to evaluate, give feedback, and process information after supervisory
3) Responsible for coordinating the day to day program operation in conjunction with other supervisors.
It is imperative for supervisors to focus on what is required in order for his/her employees to accomplish their job. They must be supportive of their employees and provide continual feedback on their job performance .Supervisor need to include their employees when making changes that effect they way they perform their jobs or finding new way to do things that were problematic. Supervisors should give their employees more responsibly to make them feel more valued and powerful. There is also a major need for promotion, pay increase and compensation system (educational reimbursement, vacation incentives etc.
There are different ways that the supervisors help the supervisee to gain these needed skills and experience. In the clinical portion, the supervisor evaluates and assist how the supervisees do their work and help to come up with strategies to improve their way of doing things and learning. Supervisors are also setting an example in the way they handle the situation and do their work for the supervisee would know and understand how to be ethical and professional in their work. Supervisors play a supportive role in their supervisees development by “changing, shaping, or supporting their behavior and actions” (Roles and Responsibilities of Supervisors, 2016). Lastly, supervisors evaluate the supervisee performance in how they treat patients and how they handle a certain situation or issue during the sessions. This is done so the supervisor can make sure the supervisee in behaving and doing things in a manner that is ethical and if they are not, the supervisor is there to teach them the correct
All in all, the supervisor training program will benefit the company. This program will be good for the development of newly hired and internal employees. The development planning process can help with the development of the internal employees. Since we are training in house the training program will be learner centered. The skills learned in this training will help the trainees succeed in the supervisor role. The different methodologies used to teach the trainees will ensure that the material is retained. Evaluations will be done on the supervisor training program. This will provide the company with feedback and improvements for future training programs.
Communication skills are one of the most important management skills, needed for success and progress of any manager in the world. Manager who has excellent communication skills can effectively and successfully represent the company in front of outside audience and major stakeholders. Manager who has good communication skills can easily interact with other colleagues, senior management and other executives of the organization.
It is important that employees do not fear for their jobs, are stressed of their tasks and their deadlines, etc. Employee happiness should be one of the most important topics for any organizations. If they are happy, they are more likely to focus on their own tasks, work hard, and create a good environment. If they are stressed they are more likely to make mistakes and influence the environment
As a supervisor, you have the responsibility of playing many different roles both to the employees that you supervise as well as to the management that is above you. The management that is above you wants to see that your performance is a positive one. In order to do that, you need to have a good understanding of the employees that you are supervising and have the skills that are needed to be a great supervisor. Workers come from all generations and have many different personality traits as to how they work best, and there are many different ways in which one can supervise others. In order to be the best supervisor that you can be, you need to know what supervising style you should use with the different employees that you have.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.